Apple iPhone XS Troubleshooting

Apple iPhone XS

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Recent Guides

What to do if cellular data is not working on your Apple iPhone XS [Troubleshooting Guide]

By Grace | April 2, 2019

If Wi-Fi is unavailable and you badly needed to go online, cellular data would be an alternative solution. For as long as you’ve got good cellular signal, has ample of data credits and cellular data feature is active on your phone, you can start sending iMessages, browsing the Internet, and manage emails on the go.

How to fix Apple iPhone XS microphone problems, microphone not working [Troubleshooting Guide]

By Harjie Hisona | April 2, 2019

Microphone problems can occur on smartphones due to errant software or bad hardware. With that said, even the new high-end devices can give into this issue. Outlined below are possible solutions to microphone problems and relevant audio symptoms transpiring on the new Apple iPhone XS handset. Feel free to refer to this context should you

What to do if your Apple iPhone XS iMessage is not working [Troubleshooting Guide]

By Harjie Hisona | April 2, 2019

With iMessage, you can send and receive messages that surpass the traditional character-limited text messages and data-limited MMS messages. For as long as you’re sending iMessage to someone with iOS device, everything should be working great. Another requisite to use iMessage is data connection either through Wi-Fi or cellular data. That being said, Wi-Fi or

Apple iPhone XS System Resets Guide: Soft Reset, Force Restart, Reset all settings, Reset network settings, Factory reset

By Grace | April 2, 2019

While this may be a no-brainer to tenure iOS users, it may still be a necessity to some or most iOS newbies. Performing system resets is usually needed when dealing with different types of software-related issues in smartphones. The required reset methods may vary depending on the problem type and complexity. For minor software issues,

How to fix camera won’t work issue on iPhone XS (camera turns black or freezing)

By Harvey | April 2, 2019

Today’s troubleshooting article will tell you on things that you can do if the camera on your iPhone XS has stopped working. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of

How to fix Caller ID that’s not working on the Apple iPhone XS, No Caller ID [Troubleshooting Guide]

By Grace | April 2, 2019

If you’re very particular about knowing who’s calling or letting people know that it’s you who’s calling, then you can utilize your phone’s caller ID feature. You can also use and set your phone’s caller ID feature to hide your identity to anyone you wishes to call. In case you’ll find trouble with your iPhone

How to fix an iPhone XS that’s bricked and stuck in black screen issue

By Harvey | April 2, 2019

One of the most common iPhone problems is getting stuck in black screen. In this troubleshooting episode, we try to address two similar cases of iPhone XS devices that got bricked and stuck in a black screen issue. We hope you’ll find this post helpful. If you are looking for solutions to your own #iOS

How to fix No Service error on an iPhone XS, cannot connect to cellular data network [Troubleshooting Guide]

By Grace | April 2, 2019

A No service error denotes a network connection error, which prevents your device from establishing network connection and so you won’t be able to use network connectivity features of your phone. Basic services like SMS and MMS messaging, calling, and mobile data/internet connection are likewise unavailable. Network-related errors like this No service is the fact

How to fix FaceTime that is not working on Apple iPhone XS, cannot use FaceTime app [Troubleshooting Guide]

By Grace | April 2, 2019

FaceTime is Apple’s very own video and calling service that allows you to call and at the same time see anyone you wish to converse with using any Apple devices. With FaceTime, you can make international calls as long as you’re on Wi-Fi or cellular data. Using FaceTime is irrefutably very simple and easy. But



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)