Apple iPhone XS Troubleshooting

Apple iPhone XS

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What to do if iPhone XS screen is unresponsive

By Harvey | November 7, 2019

Welcome to another iPhone XS troubleshooting article. This post will address another common problem for iPhones — screen freezing or becoming unresponsive. If you have a similar issue, this post might help. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom of this

How to fix Messenger that keeps crashing, won’t load properly on your Apple iPhone XS [Troubleshooting Guide]

By Grace | November 7, 2019

The number of smartphone owners having Facebook account is increasing by the day and so as those who are using Messenger for instant messaging. The continuous roll-out of new features and frequent enhancements make this messaging platform even more credible, thus constantly drawing more subscribers. But the fact that Messenger is an online application also

What to do if your Apple iPhone XS suddenly shuts down and won’t turn on [Troubleshooting Guide]

By Harjie Hisona | November 7, 2019

Power issues on smartphones that suddenly refuses to power on can be attributed to major system errors and hardware damage. When the phone suddenly shuts down and gets stuck on blank or black screen, that’s usually due to major system crashes. And usually these symptoms lead to a general conclusion that the phone doesn’t turn

How to fix lagging and freezing problems on your Apple iPhone XS

By Harold | November 7, 2019

Lagging and freezing are among the most common performance-related problems reported by owners of the Apple iPhone XS who recently updated their devices to iOS 12.1.4. Seldom will you hear of a new Apple device to act up. But it’s not an impossible circumstance especially after installing a new system update. In fact, many iOS

How to fix poor Wi-Fi reception or weak Wi-Fi signal on iPhone XR after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Greater distance from the router could cause poor Wi-Fi reception or weak Wi-Fi signal on your iPhone XR. Thick walls and glass window pane could also affect the Wi-Fi reception on your device. If you’ve tried placing your phone near the wireless router/modem and still you’re getting a poor Wi-Fi reception or weak Wi-Fi signal,

How to fix slow charging issue on iPhone XS after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Defective battery connector and faulty hardware on your device might trigger a slow charging issue. Random bugs from software updates can also add up as a factor for such issue to occur. This has been a dilemma to some iPhone XS users and few users already reported this problem. As new software versions are being

How to fix Visual Voicemail that is not working on Apple iPhone XS after iOS 12.1 update [Troubleshooting Guide]

By Grace | November 6, 2019

As the name implies, visual voicemail refers to a direct-access voicemail with a visual interface that presents a list of messages for playback. With visual voicemail, you can simply scan through all your messages, have a visual summary of who called and when that call was made and select which message to listen to right

How to fix an Apple iPhone XS that is stuck on headphone mode, speakers not working [Troubleshooting Guide]

By Harjie Hisona | November 6, 2019

Do you have an iPhone XS that’s stuck on headphone mode? Learn why it happens and how to fix it as you read further.  You are certain that no headphones are plugged in to your iPhone XS headphone jack but for some reasons, you still see a Headphones volume indicator when you adjust the volume

What to do if your Apple iPhone XS won’t pair or connect to a Bluetooth accessory? [Troubleshooting Guide]

By Harold | November 6, 2019

With Bluetooth technology, you can make hands-free calls on a headset while driving your car, listen to music on wireless speakers, typing through wireless keyboards, or print documents in another room. All these and more can be achieved from simply enabling Bluetooth feature on your new iPhone XS and then get it paired with your



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)