How to fix iPhone XS hotspot not working after iOS 13.3 update [Troubleshooting Guide]

You can actually use your smartphone as a tethering device by activating the personal hotspot feature on it. It allows you to share your Internet through cellular data connection to other smartphone users. This is a good option if Wi-Fi access is limited or not available in your area. 

But not everyone is able to use this feature without encountering issues. Recently, iPhone XS users have reported that their personal hotspot stopped working after updating to iOS 13.3. If you’ve got this hotspot not connecting problem on your iPhone XS after the iOS 13.3 update, deal with the problem by performing the available methods listed below. 



Troubleshoot personal hotspot issues on iPhone XS after installing iOS 13.3

Random bugs from software updates will usually trigger different types of errors to occur right after an update. Some of these glitches are just minor and can be fixed easily. The steps provided in this article are basic workarounds that should help you deal a hotspot not working problem on iPhone XS after updating to iOS 13.3

Since personal hotspot will use your cellular data connection, server maintenance or service outages can trigger issues on this feature. Before performing the procedures in this post, make sure to contact your carrier provider and verify if there are any ongoing service upgrade that might have been causing the personal hotspot problems. If everything is good on their end, continue reading and find out how to troubleshoot the issue. 

First solution: Reboot your iPhone XS. 

If you want to remove minor software glitches that may have been causing a not connecting personal hotspot on your iPhone, restart your device to get a system refresh. After the software update, not all changes are implemented right away and performing another reset might expedite the application of necessary changes. This could enhance and stabilize the performance of your device. 

You may start with a soft reset with these steps: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Another way to reboot your device is through a force restart. Here’s how: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Once the reboot process has been completed, enable your cellular data connection and activate personal hotspot feature to check if it is working as intended. 

Second solution: Toggle Airplane mode on and off on your iPhone XS. 

Activating airplane mode on your device will disable all wireless connections including mobile or cellular data. Deactivating it after will resume these connections and provide a quick refresh to the connections. Any glitches that’s surrounding this feature and affecting its functionality should be removed. It might also resolve the hotspot not working problem on your iPhone X quickly. To do that, perform the steps below: 

  1. Access Settings from the Home screen. 
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device. 
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature. 

Just wait for the connections to be re-established and check if the problem has been resolved. 

Third solution: Reset network settings on your iPhone XS. 

To bring back all network settings to their original state and remove invalid or incorrect information that might have been bringing issues to your personal hotspot, perform reset network settings on your iPhone XS. This will affect the Wi-Fi, Bluetooth, VPN and cellular data connection settings. But all personal information should remain intact as internal memory will be untouched. Here’s how it’s done: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

An automatic reboot on your device will occur once the reset process is done. As soon as it boots up, enable your cellular data and check if the issue has been rectified. 

Fourth solution: Remove and reinsert the SIM card on your iPhone XS. 

Firmware crashes can be one of the main causes for cellular data connection to occur right after an update. Removing your SIM card and reinserting it will provide a quick refresh and remove any glitches that’s affecting its functionality. To do that, perform the steps below: 

  1. Turn off your iPhone completely.
  2. Get the SIM ejector tool then insert it into the small hole on the SIM tray. The SIM tray is found on the side of your iPhone.
  3. Gently push the ejector tool until the tray pops out.
  4. Remove the SIM card from the tray and inspect it for any signs of damage like liquid traces and scratches. If there’s none, place the SIM card back into the tray in the same position and orientation before it was removed.
  5. Push the SIM card tray back into the phone until it’s locked.

Turn on your iPhone X after placing the SIM card tray on the right place. Then check if you can use your personal hotspot as intended this time. 

Fifth solution: Factory reset your iPhone X. 

Performing a factory reset is considered as your last resort if none of the solutions fixed the personal hotspot issue on your device. This will wipe out all contents including those stubborn glitches on your iPhone X and restore the default factory configurations. Before performing the steps, make sure to create backups of your important files and data via iTunes or iCloud. If you’re ready, here’s how to perform a factory reset: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

To apply the original factory settings, your phone will initiate an automatic restart once the reset is done. Set it up like a new one and check if the issue is gone. 

Still having a personal hotspot not connecting on your iPhone XS? 

If the issue has become substantially complex, simple solutions might not work on them. If this is the case on why you still got a personal hotspot problem up to this point, you can try performing a recovery mode restore or DFU mode restore

You can also contact your network provider and Apple support to get additional information on how to fix the not working personal hotspot on your iPhone X after the iOS 13.3 update