Apple iPhone XS Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Power

Internet & Network

Camera

Operating System

Calls & Texts

Audio

Applications

Screen

Storage

Recent Guides

How to fix an Apple iPhone XS that cannot update iOS, system update failed [Troubleshooting Guide]

By Felix | June 2, 2019

One of the main reasons as to why updates won’t install is insufficient storage on the phone. Update files need sufficient memory space to be installed. Thus, update likely failed for devices that are running low on memory. But this isn’t likely the case with the new iPhone XS handset. Aside from the fact that

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How to deal with display issues on screen burn-in and green lines on Apple iPhone XS [Troubleshooting Guide]

By Felix | June 2, 2019

Screen burn-in is an unusual display symptom depicted by a static image shown on the left of the screen for a long time and then gets turned into the display permanently. Some iPhone XS owners perceived this occurrence when they left their phone’s idle or sitting on the Home screen for quite a while. This

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Easy steps on how to insert or remove SIM card for iPhone XS

By Harvey | June 2, 2019

Knowing how to insert and remove a SIM card in an iPhone XS is useful, especially when troubleshooting network problems. This short tutorial will show you how to do both. Whether you’re a newbie who does not know how to insert a SIM card, or a seasoned user who’s troubleshooting a problem, you’ll find this

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What to do if your Apple iPhone XS is suddenly responding slowly to touch inputs, delayed touchscreen response [Troubleshooting Guide]

By Felix | June 2, 2019

Sluggishness is one of the performance issues and tagged among other symptoms of memory problems in mobile devices. This along with other symptoms usually manifests after months or years of constant use and therefore deemed part of the wear-and-tear process. But this does not denote that these symptoms won’t occur earlier. In fact, many people

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How to fix Snapchat that keeps crashing, not loading properly on your Apple iPhone XS [Troubleshooting Guide]

By Grace | June 2, 2019

According to Snap Inc.’s initial public offering prospectus released last year, about 158 million people (average) are using Snapchat every day. That number continues to grow each day as Snapchat continues to grace Android and iPhone devices with new features for texting and video-calling purposes. All that’s needed to get started is to download Snapchat

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What to do if cellular data is not working on your Apple iPhone XS [Troubleshooting Guide]

By Grace | June 2, 2019

If Wi-Fi is unavailable and you badly needed to go online, cellular data would be an alternative solution. For as long as you’ve got good cellular signal, has ample of data credits and cellular data feature is active on your phone, you can start sending iMessages, browsing the Internet, and manage emails on the go.

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What to do if iPhone XS sound notifications stops working after an update

By Harvey | June 2, 2019

Updates can make or break devices. In this post, one iPhone XS user reports that sound notification stopped working after installing a system update. If you have a similar experience, be sure to follow our solutions below. Before we proceed, we want to remind you that you can contact us by using the link provided

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What to do if your Apple iPhone XS iMessage is not working [Troubleshooting Guide]

By Harjie Hisona | June 2, 2019

With iMessage, you can send and receive messages that surpass the traditional character-limited text messages and data-limited MMS messages. For as long as you’re sending iMessage to someone with iOS device, everything should be working great. Another requisite to use iMessage is data connection either through Wi-Fi or cellular data. That being said, Wi-Fi or

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How to fix Twitter app that keeps crashing, not loading properly on Apple iPhone XS

By Felix | June 2, 2019

When it comes to social media apps, Twitter is emerging as one of the most popular and widely used platforms for Android and iOS smartphones. And because it’s a trusty app, many smartphone owners have Twitter installed on their respective devices. Nevertheless, Twitter app is also not totally free of flaws. The fact that it’s

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Specifications

Memory

  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot

OS & CPU

  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play

Display

  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera

Build

  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)