Apple iPhone XS
What issues are you experiencing?
Power
- charging very slowly or unable to complete charging
- What to do if your Apple iPhone XS won’t turn on?
- shuts down and won’t turn on
- battery draining so quickly
- battery draining issue
- Won't turn on or unresponsive
- Won’t charge or charging very slow
- Turned off and got stuck on a black screen
- Heating up so fast, overheating
Internet & Network
- Poor WiFi reception
- won’t connect to wifi at work
- How to fix an Apple iPhone XS that keeps disconnecting from Wi-Fi network after installing iOS 12.1.4 update
- How to insert / remove SIM card
- won’t sync to car Bluetooth
- Use iPhone XS as mobile hotspot
- Won’t pair or connect to a Bluetooth accessory
- Cellular data not working
- How to fix an Apple iPhone XS that won’t connect or pair with Apple Watch [Troubleshooting Guide]
- Cannot receive emails through Mail app
- Keeps showing No Service error
- WiFi is slow and keeps disconnecting
Camera
- How to take photos in portrait mode
- How to take screenshots
- camera turns black or freezing
- Camera Has Black Spot
- Out-of-focus and blurry camera
- Camera keeps closing by itself after iOS 12
- iPhone XS Face ID not working
- How to screenshot on iPhone XS Max
Operating System
- Different ways to factory reset iPhone XS
- apps went missing after installing new iOS update
- iPhone XS is disabled. Connect to iTunes
- How to fix an Apple iPhone XS that won’t backup with iTunes
- How to fix iTunes unknown error 9, iPhone XS could not be restored
- How to fix an Apple iPhone XS that’s stuck on black screen after installing iOS 12.1.4 update
- randomly freezing and crashing after updating iOS
- suddenly gets stuck on the Apple logo
- suddenly keep crashing after updating iOS
- Face ID Not Working
- iTunes error 0xE on iPhone XS
- Won't connect to App Store
- gets stuck on the Apple logo
- How to fix iTunes error 53
- failed to restore or update in iTunes on Windows
- becomes unresponsive after installing an iOS update
- stuck on Recovery Mode, couldn’t get past the recovery screen
- unable to check for update error
- Freezes and won’t power down
- Keeps crashing, shutting down randomly
- Got stuck on black screen of death
- Overheating or gets too hot quickly
- cannot update iOS, system update failed
Calls & Texts
- How to make conference call on iOS 12
- How to fix poor sound quality during calls
- Visual Voicemail is not working
- Cannot make phone calls
- Cannot receive phone calls
- Caller ID not working
- Speaker is not working during calls
- iMessage not working properly
- iMessage “Waiting for Activation” error
- iMessage that is not working
- unable to make phone calls
Audio
- sound notifications stops working after an update
- microphone problems, microphone not working
- stuck on headphone mode, speakers not working
- iPhone XS that has no sound
- distorted sound during phone calls
- Sound is distorted when using Facetime
- Buzzing speaker, inaudible sound output
Applications
- Youtube started to keep crashing
- Facebook App Keeps Crashing
- Skype connection errors
- cannot uninstall apps after iOS 12.1.2 update
- Amazon Shopping app not loading properly
- Spotify keeps crashing, doesn’t load properly
- WhatsApp Messenger keeps crashing
- How to fix Netflix app that keeps crashing
- How to delete apps on iPhone XS
- Apple Books/iBooks Store is not working
- How to close apps on iPhone XS
- Twitter app that keeps crashing, not loading properly
- Safari app keeps prompting Forbidden (403) Error
- AirDrop that suddenly stopped working after installing an iOS update
- Facebook not working properly
- Apps constantly freeze and crash
- How to enable landscape mode when broadcasting Facebook Live
- How to fix Gmail app that keeps crashing
- Messenger keeps crashing
- Pandora app keeps crashing
- Facebook keeps on crashing
- Won’t connect to App Store
- Can’t install or download apps
- Whatsapp the keeps crashing
- Gmail app that keeps crashing
Screen
- Responding to touch inputs very slowly
- keeps asking for screen time password
- screen is unresponsive
- stuck on black or blank screen
- screen burn-in and green lines
- Screen keeps on flickering
- Shows some dead pixels on the screen
Storage
- How to remove SIM card from iPhone XS
- photos went missing after updating iOS
- How to free up some storage space
- Where to find pictures taken
- Not enough space for some apps
Recent Guides
How to fix an Apple iPhone XS that keeps disconnecting from Wi-Fi network after installing iOS 12.1.4 update [Troubleshooting Guide]
Apple has just pushed an urgent update to address the alarming security issues inflicted by the prior updates to iOS 12. The recently rolled out version is iOS 12.1.4. Its main purpose is to fix the FaceTime bug that allows iPhone users to be spied by other iPhone users when using FaceTime photos and videos.
How to fix an Apple iPhone XS that’s stuck on black screen after installing iOS 12.1.4 update [Troubleshooting Guide]
Just recently, Apple has rolled out an urgent update for all iOS 12 compatible devices — the iOS version 12.1.4. It’s a surprisingly large dedicated bug fix for serious connectivity problems brought by the prior iOS releases from 12.1, 12.1.1, 12.1.2, and 12.1.3. Pertinent reports have it that some new iPhones running these iOS versions
How to fix iTunes unknown error 9, iPhone XS could not be restored [Troubleshooting Guide]
Unknown error codes usually appear when iTunes is unable to carry out specific task or operation like restoring iOS or installing new firmware updates on your iPhone. There are a lot of error codes that are stored on the iTunes database. Among those that are often occurring during iOS restore or update is the iTunes
How to fix an Apple iPhone XS that won’t backup with iTunes [Troubleshooting Guide]
Although your iPhone is equipped with great security features, it doesn’t guarantee that all files you store in it are always safe. Thus creating backups is highly recommended. Among the usual instances when backup creation is necessary would be prior to installing an iOS update, resetting iOS to factory defaults, and restoring iOS via iTunes.
What to do if your Apple iPhone XS won’t turn on?
We have received complaints from some of our readers saying that their Apple iPhone XS would no longer turn on for some reason. Some reported that the problem started after they updated their iPhones to iOS 12.1.3 while others said the problem just occurred without apparent reason or cause. I will walk you through in
What to do if your Apple iPhone XS won’t pair or connect to a Bluetooth accessory? [Troubleshooting Guide]
With Bluetooth technology, you can make hands-free calls on a headset while driving your car, listen to music on wireless speakers, typing through wireless keyboards, or print documents in another room. All these and more can be achieved from simply enabling Bluetooth feature on your new iPhone XS and then get it paired with your
How to fix iMessage that is not working on your iPhone XS, messages not delivered, scrambled or out of order
Apple’s instant messaging system, iMessage is a free service that doesn’t use the data limits set by a Telco for normal messaging. This messaging system works only between Apple devices including Mac computers and iOS devices. The users’ Apple ID will serve as the primary key for the iMessage system to handle messaging. This means
What to do if you cannot setup email account on Apple iPhone XS Mail, email setup error [Troubleshooting Guide]
Many people prefer to use the built-in Mail app for email processing on their iOS devices. Compared to other email applications, the Mail app is more stable, up-to-date, and reliable given that it’s Apple’s very own email platform. However, there are some factors that can result to a not-so-good experience with the Mail app. In
How to fix FaceTime that is not working on Apple iPhone XS, cannot use FaceTime app [Troubleshooting Guide]
FaceTime is Apple’s very own video and calling service that allows you to call and at the same time see anyone you wish to converse with using any Apple devices. With FaceTime, you can make international calls as long as you’re on Wi-Fi or cellular data. Using FaceTime is irrefutably very simple and easy. But
How to fix camera won’t work issue on iPhone XS (camera turns black or freezing)
Today’s troubleshooting article will tell you on things that you can do if the camera on your iPhone XS has stopped working. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of
Specifications
Memory
- 4 GB RAM
- 64 / 256 / 512 GB ROM
- no microSD card slot
OS & CPU
- iOS 12
- Apple A12 Bionic
- Hexa-core (2x Vortex + 4x Tempest)
- Apple GPU (4-core graphics)
Audio
- comes with a stereo loudspeaker
- Active noise cancellation with dedicated mic
- Lightning to 3.5 mm headphone jack adapter
Battery Life
- Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
- up to 20 hours talk time over 3G (approx.)
- up to 60 hours music play
Display
- Super AMOLED capacitive touchscreen, 16M colors
- 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
- 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
- Scratch-resistant glass, oleophobic coating
- 3D Touch display
- Dolby Vision/HDR10 compliant
- Wide color gamut display
- True-tone display
- 120 Hz touch-sensing
Connectivity
- Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
- Bluetooth v5.0, A2DP, LE
- comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
- USB 2.0, reversible connector
- with NFC capability that supports Apple Pay only
Camera
- Dual 12 MP Rear-Facing Camera
- phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
- Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
- 7 MP Front-Facing Camera
Build
- Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
- Weight: 177 g (6.24 oz)
- IP68 dust/water resistant
- Water resistant up to 2 meters and 30 minutes
- Apple Pay (Visa, MasterCard, AMEX certified)