Apple iPhone XS Troubleshooting

Apple iPhone XS

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Recent Guides

How to fix an Apple iPhone XS that keeps disconnecting from Wi-Fi network after installing iOS 12.1.4 update [Troubleshooting Guide]

By Harjie Hisona | February 15, 2019

Apple has just pushed an urgent update to address the alarming security issues inflicted by the prior updates to iOS 12. The recently rolled out version is iOS 12.1.4. Its main purpose is to fix the FaceTime bug that allows iPhone users to be spied by other iPhone users when using FaceTime photos and videos.

How to fix an Apple iPhone XS that’s stuck on black screen after installing iOS 12.1.4 update [Troubleshooting Guide]

By Felix | February 15, 2019

Just recently, Apple has rolled out an urgent update for all iOS 12 compatible devices — the iOS version 12.1.4. It’s a surprisingly large dedicated bug fix for serious connectivity problems brought by the prior iOS releases from 12.1, 12.1.1, 12.1.2, and 12.1.3. Pertinent reports have it that some new iPhones running these iOS versions

How to fix iTunes unknown error 9, iPhone XS could not be restored [Troubleshooting Guide]

By Grace | February 14, 2019

Unknown error codes usually appear when iTunes is unable to carry out specific task or operation like restoring iOS or installing new firmware updates on your iPhone. There are a lot of error codes that are stored on the iTunes database. Among those that are often occurring during iOS restore or update is the iTunes

How to fix an Apple iPhone XS that won’t backup with iTunes [Troubleshooting Guide]

By Grace | February 14, 2019

Although your iPhone is equipped with great security features, it doesn’t guarantee that all files you store in it are always safe. Thus creating backups is highly recommended. Among the usual instances when backup creation is necessary would be prior to installing an iOS update, resetting iOS to factory defaults, and restoring iOS via iTunes.

What to do if your Apple iPhone XS won’t turn on?

By Felix | February 7, 2019

We have received complaints from some of our readers saying that their Apple iPhone XS would no longer turn on for some reason. Some reported that the problem started after they updated their iPhones to iOS 12.1.3 while others said the problem just occurred without apparent reason or cause. I will walk you through in

What to do if your Apple iPhone XS won’t pair or connect to a Bluetooth accessory? [Troubleshooting Guide]

By Harold | February 2, 2019

With Bluetooth technology, you can make hands-free calls on a headset while driving your car, listen to music on wireless speakers, typing through wireless keyboards, or print documents in another room. All these and more can be achieved from simply enabling Bluetooth feature on your new iPhone XS and then get it paired with your

How to fix iMessage that is not working on your iPhone XS, messages not delivered, scrambled or out of order

By Grace | February 2, 2019

Apple’s instant messaging system, iMessage is a free service that doesn’t use the data limits set by a Telco for normal messaging. This messaging system works only between Apple devices including Mac computers and iOS devices. The users’ Apple ID will serve as the primary key for the iMessage system to handle messaging. This means

How to fix FaceTime that is not working on Apple iPhone XS, cannot use FaceTime app [Troubleshooting Guide]

By Grace | February 2, 2019

FaceTime is Apple’s very own video and calling service that allows you to call and at the same time see anyone you wish to converse with using any Apple devices. With FaceTime, you can make international calls as long as you’re on Wi-Fi or cellular data. Using FaceTime is irrefutably very simple and easy. But

How to fix camera won’t work issue on iPhone XS (camera turns black or freezing)

By Harvey | February 2, 2019

Today’s troubleshooting article will tell you on things that you can do if the camera on your iPhone XS has stopped working. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)