Apple iPhone XS Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Operating System


Recent Guides

How to fix Apple iPhone XS microphone problems, microphone not working [Troubleshooting Guide]

By Harjie Hisona | October 12, 2019

Microphone problems can occur on smartphones due to errant software or bad hardware. With that said, even the new high-end devices can give into this issue. Outlined below are possible solutions to microphone problems and relevant audio symptoms transpiring on the new Apple iPhone XS handset. Feel free to refer to this context should you

How to fix Messenger that keeps crashing, won’t load properly on your Apple iPhone XS [Troubleshooting Guide]

By Grace | October 12, 2019

The number of smartphone owners having Facebook account is increasing by the day and so as those who are using Messenger for instant messaging. The continuous roll-out of new features and frequent enhancements make this messaging platform even more credible, thus constantly drawing more subscribers. But the fact that Messenger is an online application also

How to fix an Apple iPhone XS that has no sound, other audio problems [Troubleshooting Guide]

By Grace | October 12, 2019

No sound problems in smartphones can occur due to hardware damage or software issues. But in most cases though, the latter factors are to blame. The good thing about dealing with software-related sound problems is the fact that they can be resolved at home. And this post will walk you through the basic solutions. Read

How to fix an Apple iPhone XS that won’t sync to car Bluetooth, Apple CarPlay not working after an update [Troubleshooting Guide]

By Felix | October 12, 2019

CarPlay lets you give commands to your car’s Bluetooth system through Siri. This allows you to access certain apps for use in your car without taking your eyes off the road. With CarPlay, you can connect your iPhone to your car and display a simplified iOS-like interface on its infotainment system using Apple’s standard. Modern

How to fix poor sound quality during calls on iPhone XS

By Harvey | October 12, 2019

We sometimes experience poor sound quality while on calls. In this article, we show you what you can do if you encounter a situation like this on your iPhone XS. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using

How to fix iMessage that is not working on your iPhone XS, messages not delivered, scrambled or out of order

By Grace | October 12, 2019

Apple’s instant messaging system, iMessage is a free service that doesn’t use the data limits set by a Telco for normal messaging. This messaging system works only between Apple devices including Mac computers and iOS devices. The users’ Apple ID will serve as the primary key for the iMessage system to handle messaging. This means

How to fix an Apple iPhone XS that is stuck on Recovery Mode, couldn’t get past the recovery screen [Troubleshooting Guide]

By Felix | October 12, 2019

Many factors can cause an iPhone to be stuck on the Apple logo, recovery mode, black or blank screen. Among the usual triggers are rogue apps, bad updates, corrupted system data, bugs, and malware. The same thing can happen when the phone has obtained some sort of physical or liquid damage from prior incidents of

How to fix an Apple iPhone XS that keeps disconnecting from Wi-Fi network after installing iOS 12.1.4 update [Troubleshooting Guide]

By Harjie Hisona | October 12, 2019

Apple has just pushed an urgent update to address the alarming security issues inflicted by the prior updates to iOS 12. The recently rolled out version is iOS 12.1.4. Its main purpose is to fix the FaceTime bug that allows iPhone users to be spied by other iPhone users when using FaceTime photos and videos.

How to fix an Apple iPhone XS that cannot make phone calls, call failed error, outgoing calls not working [Troubleshooting Guide]

By Felix | October 11, 2019

There are many possible reasons as to why you cannot make calls on your iPhone. Among the usual triggers are network issues like when your phone has no service or no signal, incorrect settings, random bugs, bad updates, local outages, and account-related issues. There also some cases where calling functions aren’t working due to some



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)