Apple iPhone XS Max Troubleshooting

Apple iPhone XS Max

What issues are you experiencing?


Recent Guides

How to fix Apple iPhone XS Max Bluetooth that keeps disconnecting after installing iOS 12.1.4 update [Troubleshooting Guide]

By Harold | February 15, 2019

One of the vital features found in contemporary devices like smartphones is Bluetooth. With Bluetooth, you can sync your phone to a Bluetooth-enabled accessory for quicker and easier file transfers and other wireless gestures. In new iOS devices, more advanced Bluetooth features are offered, allowing users to pair and connect the iPhones to a wide

How to fix an Apple iPhone XS Max that won’t sync to car Bluetooth after installing iOS 12.1.4 update [Troubleshooting Guide]

By Felix | February 15, 2019

There are many possible reasons as to why your iPhone won’t connect to a Bluetooth device. Among the underlying causes are signal obstructions, signal interference, system incompatibility, and disabled Bluetooth feature on either device. Proximity or distance between the devices to connect also matters when pairing Bluetooth devices. That said, make sure that your Bluetooth

How to fix Apple iPhone XS Max that went missing after installing iOS 12.1.4 update [Troubleshooting Guide]

By Grace | February 15, 2019

Removing third-party apps from a phone is typically carried out by uninstalling them. For apps that weren’t uninstalled but suddenly vanished from the Home screen, chances are that they’re set to be inaccessible from the Home screen. Some devices have features and options for users to set apps to become visible or not from the

How to fix Spotify that’s not working, unable to play tracks on Apple iPhone XS Max [Troubleshooting Guide]

By Felix | February 15, 2019

When it comes to music streaming services, Spotify surfaces among the most popular platforms for both Android and iOS devices today. You can make use of the app for free (ad supported) or upgrade to a premium Spotify account to listen to your favorite tracks without limitations and/or ad interruptions. The service came to existence

How to fix Apple iPhone XS Max with touchscreen that’s not working?

By Felix | February 8, 2019

Touchscreen issues can be minor problems caused by some apps or it can be a sign of a servious hardware issue. Some owners of the Apple iPhone XS Max reported that the touchscreen of their devices stopped working. One of the things you may not be able to do if this happens is that you

How to fix Apple iPhone XS Max black screen of death issue?

By Felix | February 8, 2019

Some owners of the Apple iPhone XS Max encountered the black screen of death issue that left their devices unresponsive. Naturally so, many thought the problem was with the hardware. But the thing is as long as your device hasn’t been dropped on a hard surface or got submerged in water for a long time,

How to fix an iPhone XS Max that keeps showing an iCloud authentication or unsupported Apple ID error [Troubleshooting Guide]

By Harold | February 2, 2019

This post highlights some workarounds and standard solutions to an iCloud problem on the new iPhone XS Mas handset. Read on to find out what to do if ever you won’t be able to sign into iCloud on your new iOS device and instead it prompts an iCloud authentication or unsupported Apple ID error instead.

How to fix slow Internet browsing problem on your Apple iPhone XS Max [Troubleshooting Guide]

By Felix | February 2, 2019

Slow browsing problems can be an isolated issue with the browser app in use, if not a system issue. In smartphones, slow browsing problems are usually attributed to network congestion or corrupted application. This is why it’s imperative to start troubleshooting the browser app first. If the problem continues after ruling out app problems, then

How to fix an Apple iPhone XS Max that won’t connect to Wi-Fi [Troubleshooting Guide]

By Felix | February 2, 2019

One of the key features of every smartphone is Wi-Fi. In order to use this feature, all you have to do is enable Wi-Fi on your phone settings, set up your Wi-Fi network, then connect. Once connected, you can start browsing the web on your phone. Modern smartphones are typically equipped with advanced Wi-Fi capabilities

How to fix an Apple iPhone XS Max that keeps rebooting by itself, infinite boot loops [Troubleshooting Guide]

By Felix | February 2, 2019

Random crashes and reboots (boot loops) are usually attributed to memory problems like when the internal memory of the phone is shrinking. They often occur among other performance issues such as lags and freezes that usually transpire as wear-and-tear symptoms in early devices. However, there are some factors that can trigger the same symptoms to



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 3174 mAh battery
  • up to 25 hours talk time over 3G (approx.)
  • up to 65 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.5 inches, 102.9 cm2 (~84.4% screen-to-body ratio)
  • 1242 x 2688 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 157.5 x 77.4 x 7.7 mm (6.20 x 3.05 x 0.30 in)
  • Weight: 208 g (7.34 oz)
  • Front/back glass, stainless steel frame
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)