How to fix apps won’t update on iPhone XS Max after iOS 13.2.3 update [Troubleshooting Guide]

Apps that won’t update may sound absurd as this is one of the most essential factors in getting new features and stabilizing the apps performance. This has been one of the reported errors by few iPhone XS Max users. If you happen to incur such problems on your iPhone XS Max after updating to iOS 13.2.3, feel free to browse this post. 

 

Also read: Common fixes for different app issues that occurred on iPhone XS Max after iOS 13.2.3 update [An overview]

 

Troubleshoot iPhone XS Max with apps that won’t update after installing iOS 13.2.3

There are many reasons why issues such as apps that won’t update would occur on your iPhone XS Max after the update of iOS 13.2.3. Incorrect Apple ID, network problems, and random bugs are one of the main triggers of this issue. Getting this issue for the first time after the update are mostly due to software glitches that are prevalent after the installation. 

If you want to know how to fix the apps that won’t update problem on your iPhone XS Max after updating to iOS 13.2.3, you may follow the steps listed below. Prior performing them, make sure that you have verified with your Internet service provider that there’s no ongoing service outages or server maintenance which could affect the functionalities of some apps as well as your device. 

 

First solution: Quit all background apps and reboot your iPhone XS Max.

Part of the reasons why your apps won’t update is due to random errors from the software update like erratic apps. They tend to block some of your phone’s functionality and may have caused relevant symptoms to occur. To clear this, you can close all background apps as they are vulnerable to glitches which could make them go rogue during the software update. Here’s how to do that: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on each app’s preview to close individual background apps. 

After clearing all apps in the background, restart your device to improve the phone’s performance by refreshing the system and implement necessary changes from the recent update. This could also remove minor software glitches that’s dwelling on your device. 

You have two options on how to reboot your phone. First is through a soft reset and here are the steps: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

The second option is a force restart. This could further remove erratic apps and clear dump cache on your phone. Here’s how: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After performing this process, try to open the App Store then update your apps to check if it pushes through. 

 

Second solution: Refresh your Apple ID to fix apps that won’t update. 

Verifying if the correct Apple ID credentials are saved on your device could possibly fix this issue. Some information can be altered by iOS 13.2.3 during its installation and might have changed the information on your Apple ID login. This could cause irregularities on the App Store’s functionality including apps that won’t update. You can ensure that correct credential information are entered by signing out and signing in on the App Store with these steps: 

  1. From the Home screen, access Settings.
  2. Scroll to and then tap iTunes & App Store
  3. Tap the Apple ID: [your email address set for your Apple ID].
  4. Select the option to Sign Out from the pop up menu.
  5. Head back to Settings > iTunes & App Store menu. 
  6. Tap the Apple ID: again, and then select the Sign In option with the correct Apple ID. 

After a successful login, check if you can now update your apps on the App Store.

 

Third solution: Reset network settings on your iPhone XS Max. 

Updating your apps would need a good internet connection to be successful. If your device is suffering from internet malfunction due to incorrect or invalid network settings, this could cause connectivity-related errors such as apps that won’t update. Removing iOS overrides that might have caused invalid network settings can be done by performing reset network settings. This process will eliminate all customized information on the network settings and revert them to their default values and options. If you want to give this a shot, here are the steps: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically once the reset process is completed. Once the reboot process is done, setup your Wi-Fi network and try to update the apps to check if the issue has been rectified. 

 

Fourth solution: Restore your iPhone XS Max to its default factory configurations. 

If the issue has become a complex system error, you’ll need an advanced solution to fix it. Performing a factory reset might fix the problem as it will wipe out all contents on your device including stubborn glitches and revert your phone to its default factory settings. If you wish to proceed, just make sure to create backups of your important files via iTunes or iCloud beforehand. If everything is set, execute the steps below to master reset your iPhone XS Max: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

An automatic reboot will commence after the reset is completed. Set up your phone like a new one to use it again then check if the issue has been resolved. 

 

Fifth solution: Perform a recovery mode restore via iTunes on your iPhone XS Max. 

If none of the solutions is able to break the issue, you might need to opt-in for an in-depth procedure that could help you deal with the apps that won’t update on your iPhone XS Max. This process will allow you to restore iOS on your device, removing fatal system errors that might have been causing the problem. 

To carry out this process, you’ll need to prepare a Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone XS Max. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone XS Max in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data. 

Do not disconnect your phone and keep it connected until the entire restore process is finished.

 

Still having an iPhone XS Max with apps that won’t update? 

If the issue persists up to this point, you can try performing a DFU mode restore to fix the problem. You may also contact Apple support to get additional information as well as official recommendation on how to fix your iPhone XS Max with apps that won’t update after iOS 13.2.3 update.