Do you have a Gmail that keeps crashing on iPhone XS Max after iOS 13.2 update? Find out some simple solutions that could help you fix the problem below.
Gmail has been one of the most popular email platforms on smartphones nowadays. This service is not only limited to android devices but has also been made available for iOS users. It provides a chance to Apple users to use their preferred email messaging app. But like any other third-party services, Gmail has been surrounded by issues lately.
This time, I’ll provide some insights on how to fix a Gmail that keeps crashing on iPhone XS Max after iOS 13.2 update. Continue reading to find out how.
Troubleshoot iPhone XS Max with Gmail that keeps crashing after installing iOS 13.2 update.
Are you using Gmail for your email services but encountered an issue after updating to iOS 13.2 lately? Is this the first time you encounter such issue on the Gmail app? Well, it can’t be denied that apps are mostly vulnerable to bugs attack after an update. And Gmail is not an exemption to it. If you’re eager to fix the problem, continue reading and find out how.
First solution: Quit all background apps then reboot your iPhone XS Max.
Multitasking is made easier by keeping apps suspended in the background. However, the apps left on this state while the update is ongoing could impose threat for errors due to software glitches. If Gmail has been running in the background, it could be the reason why it keeps crashing after installing iOS 13.2. To ensure that the app will be refreshed and to remove bugs, force close the background apps by executing these steps:
- Swipe your finger up and then pause from the Home screen.
- Swipe left or right to navigate through the apps preview.
- Then swipe up on each app’s preview to close individual background apps.
Another way to cure minor software glitches and to kill rogue apps that might have been affecting the phone’s performance is to reboot your device. Doing so allows a refresh of the system and unimplemented changes from the recent update that might have been causing incompatibility issue could be resolved.
To reboot your device via soft reset, perform these steps:
- Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
- Release both buttons once Slide to Power off prompt appears on the screen.
- Drag the Power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.
A different way to execute a reboot is through a force restart. Here’s how:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
After rebooting your device, relaunch Gmail app and see if the issue has been resolved.
Second solution: Clear app cache on your iPhone XS Max.
Data and files are usually stored in the app’s system for easy pull in the future. They are called cache files. If these information have been affected by random bugs brought by iOS 13.2, it might cause relevant symptoms to occur. A great way to deal with this matter as a possible cause is to clear app cache. This will delete old files and data, including those erratic ones and could pave the way for fresher data to be stored. This might just fix the Gmail that keeps crashing in an instant. To do this, follow the steps below:
- Access Settings from the Home screen.
- Select General.
- Tap on iPhone Storage.
- Tap on Manage Storage.
- Select a file in Documents and Data.
- Drag unwanted files to the left and click on Delete.
- Tap on Edit, then select Delete All option to wipe out all of the app’s data.
Reboot your device after clearing app cache to refresh the system and further remove software glitches. Then check if the Gmail app is working as intended.
Third solution: Check and install pending app updates on your iPhone XS Max.
Reported errors are usually fixed by an app update. Symptoms like a crashing app is a common error and might have been worked on already. To ensure that your apps are getting its updated version, manually update them with these steps:
- From the Home screen, tap on App Store to open it.
- Tap on Today tab at the bottom.
- Then tap on the user profile icon on the top right corner of the screen.
- You should see the account details.
- Scroll down to the Available Updates section.
- Tap on Update next to the app to update individual apps.
- Tap on Update All to update all apps simultaneously.
To implement changes and refresh the system, reboot your device after all apps are updated.
Fourth solution: Reset network settings to fix Gmail that keeps crashing.
Gmail that keeps crashing could be possibly caused by incorrect or invalid settings on your device. This information should be correct in order for online services to work properly and if they have been corrupted with iOS overrides, it might have been the reason why this issue occurs after the software update. To remove iOS overrides and other customized network settings, perform reset network settings with the steps below:
- Access Settings from the Home screen.
- Tap General.
- Scroll down to and then select Reset.
- Tap the Reset Network Settings option.
- Enter your device passcode once prompted.
- Then tap to confirm network settings reset.
Your phone will reboot automatically after the reset is done. Once it’s up and running, open Gmail app and see if the issue has been rectified.
Fifth solution: Uninstall then reinstall Gmail on your iPhone XS Max.
Should the previous procedures fail in fixing the problem, it might be time to remove the corrupted app on your device and replace it with a new one. Uninstalling then reinstalling the Gmail app often removes glitches holistically and refresh the whole app’s system. This should work if erratic cache are at fault of the issue. Here’s how it’s done:
- From the Home screen, tap and hold on an app icon until the icons start jiggling.
- Tap the X on the app you want to delete.
- Select Delete to confirm the deletion of the selected app.
- Perform a restart on your iPhone.
- After the reboot process is done, open the App store from the Home screen.
- Tap on your profile icon then tap on Purchased.
- Tap the Not on This iPhone tab.
- Select the app that you want to reinstall on your device.
- If you don’t see the app from the selected tab, try switching to All tab.
After reinstalling Gmail app on your device, use it as normal to check if it fixes the issue.
Still getting a Gmail that keeps crashing on your iPhone XS Max?
Glitches from the software updates could escalate to complex system error. If none of the solutions fixed the problem, it might have the reason why. To deal with fatal system error, you’ll need advanced solutions for it. Performing factory reset, recovery mode restore or DFU mode restore might come in handy when it comes to dealing with stubborn glitches.
Reporting this error to Gmail app support could also help in a long term basis as it will help their developers in creating necessary fix should this issue be widespread. Just inform them about the steps and process you’ve taken along with the complete details of the problem.
You can also reach out to Apple support to get additional information as well as official recommendations on how to fix Gmail that keeps crashing on iPhone XS Max after iOS 13.2 update.