Screen color issues, screen burn or color shifts and green lines on iPhone XS Max is a sign of a defective display. This could happen if you’ve let your display turned on for an extended period like intensive movie streaming or playing games on the device. These things could cause stress your phone’s display and may result to relevant symptoms.
What you’ll find in this article are solutions that could help fix screen color issues, screen burn or color shifts and green lines that occurred after installing iOS 13.2 on iPhone XS Max. Continue reading to know more information.
Also read: Common fixes for display or screen issues on iPhone XS Max after iOS 13.2 update [An overview]
Troubleshoot iPhone XS Max with screen color issues, screen burn or color shifts and green lines that occurred after installing iOS 13.2
Stressful usage of the device could cause display issues due to burn out. However, if you’re that typical user who doesn’t spend much time with their smartphones and still you got a screen color issues, screen burn or color shifts and green lines that occurred after installing iOS 13.2, then most likely software bugs are the triggers. Find out how you can remedy this problem by following the steps below.
First solution: Force restart your iPhone XS Max.
One of the most user-friendly solutions that could help remove software glitches on your device is a restart. It allows your phone to refresh its system and remove errors that’s coming from the recent software update. This could kill rogue apps that may have been one of the reasons on why you have different screen display issues on your iPhone XS Max. To perform a force restart, here’s how:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
Updating your apps could also clear in-app errors and cure erratic apps on your device. This might increase your chance in resolving the problem. Here’s how it’s done:
- From the Home screen, tap on App Store to open it.
- Tap on Today tab at the bottom.
- Then tap on the user profile icon on the top right corner of the screen.
- You should see the account details.
- Scroll down to the Available Updates section.
- Tap on Update next to the app to update individual apps.
- Tap on Update All to update all apps simultaneously.
Just reboot your device after installing all app updates to remove extra cache and implement necessary changes.
Second solution: Recover previous backups via iTunes for your iPhone XS Max.
The performance of your device could be destroyed by a faulty software update. Backups that have been created prior updating to iOS 13.2 can be restored and might remove software errors that’s causing screen color issues, screen burn or color shifts and green lines that occurred after installing iOS 13.2. To perform this method, you’ll need to have a Mac or Windows computer with the latest iTunes installed. Then follow the steps below:
- Using the Apple-supplied USB/lightning cable, connect your iPhone to the computer that you used to synced before. Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
- Open iTunes on your computer once it’s connected.
- From the iTunes main screen, select the Sync option.
- Once prompted, enter your device passcode to unlock your phone. This will backup your iPhone to the computer.
- Click the option to Restore iPhone from the most recent backup.
- Then follow the rest of the on-screen prompts to complete the process.
Just check the screen right after the process and examine if the issue has been fixed.
Third solution: Perform recovery mode restore to fix iPhone XS Max screen color issues.
Getting rid of software bugs may not be easy if they’ve escalated to a complex one. Performing stronger solutions such as recovery mode restore might come in handy to fix the screen color issues,screen burn or color shifts and green lines that occurred after installing iOS 13.2 on your iPhone XS Max.
To carry out this process, you’ll need to prepare your Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone XS Max. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone XS Max in recovery mode and then restore iOS in iTunes:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
- Once you enter the recovery mode, you’ll see either Update or Restore option.
- Select Restore if you want to reinstall and download iOS on your device without erasing data.
Do not disconnect your phone and keep it connected until the entire restore process is finished.
Fourth solution: Perform a DFU mode restore on your iPhone XS Max.
The most in-depth type of restore that you can do to your iPhone XS Max is a Device Firmware Update (DFU) mode restore. This is deemed as the last restore that should help in dealing fatal system errors caused by the recent software update. It’s a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. Just use the same Mac or Windows computer then follow these steps:
- Connect your iPhone XS Max to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer.
- Press and quickly release the Volume up button.
- Press and quickly release the Volume down button.
- Press and hold the Side/Power button until the screen goes black.
- After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button.
- Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone XS Max shows up in iTunes.
- Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.
Force restart your iPhone XS Max to exit the DFU mode. Once it boots up, see if the issue has been rectified.
Still having a screen color issues, screen burn or color shifts and green lines on your iPhone XS Max?
Display issues that occurred after an update does not reciprocate to a software bug. It could be that the display is defective and it coincidentally occurred after installing iOS 13.2. If none of the solutions fixed the screen color issues, screen burn or color shifts and green lines that occurred after installing iOS 13.2, you might need to bring your device to the nearest Apple service center and have it checked by their onsite technician.