Is your music experience been ruined by Spotify that keeps crashing after iOS 13.2 update? Is this the first time that you’ve encountered this type of error on your iPhone XS Max? It might be due to random bugs from the software update or may be an unstable internet connection.
To fix this problem on iPhone XS Max that incurred a Spotify that keeps crashing after installing iOS 13.2 update, follow the procedures that are listed on a step by step process below.
Troubleshoot Spotify that keeps crashing on iPhone XS Max after iOS 13.2 update
If you’ve been using your phone for an extended period, it may have been overworked and could cause errors like app crashes. Random software bugs may also complicate the problem and that’s why you’ll get a constant crashing on some apps. To provide remedy on Spotify that keeps crashing after installing iOS 13.2 update on iPhone XS Max, I’ve listed some common workarounds below. Feel free to follow them.
First solution: Reboot your iPhone XS Max.
Getting rid of minor software glitches that causes different errors can be done by simply rebooting your device. Doing so allows your phone to re-calibrate with the operating system by implementing changes from the recent software update and removing incompatibilities to some functions and apps.
There are two ways on how you can reboot your iPhone XS Max. You can start with a soft reset with these steps:
- Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
- Release both buttons once Slide to Power off prompt appears on the screen.
- Drag the Power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.
You can also execute a force restart in conjunction with the soft reset to kill rogue apps and refresh the system. Here’s how:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
Both soft reset and force restart will not affect the phone’s internal memory so no need to worry about losing personal information. Once the restart has been completed, relaunch Spotify and check if it works as intended.
Second solution: Install pending app updates on your iPhone XS Max.
To make things work properly by removing conflicts and fix in-app errors, update the apps on your iPhone XS Max to their latest version. This will increase the chance in rectifying the Spotify that keeps crashing. Follow the steps below to install pending app updates on your device:
- From the Home screen, tap on App Store to open it.
- Tap on Today tab at the bottom.
- Then tap on the user profile icon on the top right corner of the screen.
- You should see the account details.
- Scroll down to the Available Updates section.
- Tap on Update next to the app to update individual apps.
- Tap on Update All to update all apps simultaneously.
After updating all apps on your device, perform a reboot to implement necessary changes and refresh the system.
Third solution: Reset network settings to fix Spotify that keeps crashing.
Overrides could be prevalent during iOS updates. They alter some settings on your device automatically which invalidate the information. There’s a great possibility that this is the main reason why Spotify is constantly crashing, especially if you’ve experienced this issue first hand right after the update. To remove iOS overrides as the possible cause, perform reset network settings as this will delete all customized network settings and revert them to their default values and options. Here’s how to do it:
- Access Settings from the Home screen.
- Tap General.
- Scroll down to and then select Reset.
- Tap the Reset Network Settings option.
- Enter your device passcode once prompted.
- Then tap to confirm network settings reset.
Your phone will reboot automatically once the reset process is done. Once it’s up and running, ensure that your phone is getting a good internet connection as Spotify might crash if the connection is bad. Then relaunch the app to see if it works properly.
Fourth solution: Clear app cache on your iPhone XS Max.
Cache are files and data that’s stored into the apps system for future use. If software glitches have reached these information, it might cause app malfunction like Spotify that keeps crashing. Clearing the app cache will also remove those erratic ones and replace them with a newer and fresher data. You can follow these steps to perform app cache clearance on your iPhone XS Max:
- Access Settings from the Home screen.
- Select General.
- Tap on iPhone Storage.
- Tap on Manage Storage.
- Select a file in Documents and Data.
- Drag unwanted files to the left and click on Delete.
- Tap on Edit, then select Delete All option to wipe out all of the app’s data.
Reboot your device after performing this process and check if the issue has been rectified.
Fifth solution: Uninstall then reinstall the Spotify app on your iPhone XS Max.
If the previous procedures did not fix the problem on your iPhone XS Max, you may need to remove the app from your device. It might fix the issue if corrupted app is at fault. Reinstalling it again is like getting the app for the first time. This is how to uninstall and reinstall Spotify app on your iPhone XS Max:
- From the Home screen, tap and hold on an app icon until the icons start jiggling.
- Tap the X on the app you want to delete.
- Select Delete to confirm the deletion of the selected app.
- Perform a restart on your iPhone.
- After the reboot process is done, open the App store from the Home screen.
- Tap on your profile icon then tap on Purchased.
- Tap the Not on This iPhone tab.
- Select the app that you want to reinstall on your device.
- If you don’t see the app from the selected tab, try switching to All tab.
Setup the Spotify app right after reinstalling it and then check if you can use it without the crashing issue.
Still having a Spotify that keeps crashing on your iPhone XS Max?
If you’ve ensured that the steps are executed well and you’re getting a good internet connection on your device but the issue persists, then a greater error might have been preventing the proper performance of Spotify. Complex system errors inflicted by the recent software update could be fixed by performing advanced solutions such as factory reset, recovery mode restore or DFU mode restore. They’re suited in handling with fatal system errors. The only downside is that they’ll erase your phone’s internal memory but you can always create backups via iTunes or iCloud if needed.
If you have some spare time, you can also escalate this issue to Spotify app support and Apple support. You could integrate the additional information as well as official recommendations that you can get from them to fix the iPhone XS Max with Spotify that keeps crashing after updating to iOS 13.2.