Random and frequent app crashes in mobile devices usually denote a memory issue like when the device is running low on storage. Other performance issues including symptoms of sluggishness, unresponsiveness and random restarts are also likely to transpire in this case. But for new devices experiencing the same symptoms after a new software update implementation could denote a different story. Tackled in this post is a relevant issue on the Apple iPhone apps that suddenly keep crashing after iOS 13 update. Read on and refer to the outlined solutions below if ever you need more input in dealing with the same post-update issue on your iPhone.
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Troubleshooting Apple iPhone with apps that keep crashing after iOS 13
Before you start troubleshooting, check your phone’s current memory status. As mentioned earlier, insufficient memory or low storage is usually the main reason as to why a device is not able to perform stable. Thus, you have to rule this out first.
- To check the available memory of your iPhone, simply go to Settings-> General-> iPhone storage menu. If the available memory is less than 1 gigabyte, then that means you have to free up some space.
Deleting old and unwanted contents including old messages and unused apps, photos and videos that you no longer need will likely solve the problem. You can also move some of your important data to iCloud, iTunes or other external backup drives.
If your iPhone’s storage is ample but your apps continue to crash, then you can carry out the following procedures to eliminate other factors.
First solution: Clear all background apps.
Apps that are left suspended or running in the background during the update are likely to crash and go rogue afterwards. This is likely what happened if you’ve left some of your apps opened during the update. To fix the problem, force close or end all background apps on your Apple iPhone with these steps:
- Go to the Home screen, to get started.
- Then, swipe up from the bottom of the screen and pause slightly in the middle of the screen.
- Swipe right or left to navigate through app previews.
- Then, swipe up on an app’s preview to close individual apps.
Do the same to clear all the rest of your background apps to prevent them from causing conflicts to the application you’re using.
The above procedure is only applicable to new iPhones or models that do not have a physical Home button. If you’re using an Apple iPhone with a physical Home button, clearing background apps is carried out through these steps:
- Go to your Home screen and press the Home key twice to view recent applications.
- Swipe up on the app preview to close individual apps.
- Do the same to close other background apps.
- Then tap anywhere on the Home screen or press the Home key to go back to the Home screen.
If ending background apps doesn’t solve the problem, move on to the next applicable solutions.
Second solution: Restart your Apple iPhone (soft reset).
Random firmware glitches can also trigger apps to crash or act up on your phone. It’s possible that the recent update had caused the system to glitch because of the recent changes. In this case, refreshing the system and clearing out memory caches will likely solve the problem. And this is when performing a soft reset or forced restart is needed. If your iPhone screen is still able to respond, follow these steps to soft reset:
- Press and hold the Top button and either Volume button until the Power Off slider appears.
- Drag the slider to power off your device completely.
- After 30 seconds, press and hold the Top button again until the Apple logo appears
The above steps are only applicable to new iPhones without a Home button. For iPhone variants with physical Home button, performing a soft reset is done this way:
- Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
- Drag the slider to power off your device.
- After a few seconds, press and hold the Power/Top button until the Apple logo appears.
Allow your phone to finish its boot-up sequence and once it gets to the Home screen, retry loading your apps and see if the problem is gone. If the apps are still crashing, continue to the next solution.
Third solution: Install pending app updates on your Apple iPhone.
Apps that are more prone to crash or go rogue from an iOS update are usually those that are outdated. This happens because the minimum system requirements for the application to work with your iPhone are no longer met. If you haven’t configured your apps to auto-update, then you will need to manually install pending app updates on your iPhone. This will likely solve the problem if outdated apps are the ones acting up. Be sure to have your Apple iPhone connected to the Internet and has ample of battery life and memory space to finish updating. Simply follow these steps whenever you’re ready:
- From the Home screen, tap App Store to open the Apple Store application.
- Next, scroll down to the bottom of the screen then tap Updates. A list of apps with pending updates will then show up on the next screen.
- Tap the Update button next to the name of an app to install individual app updates.
- Tap the Update All button on the upper-right side of the screen to update multiple apps at once. This option is only visible if multiple app updates are available.
After installing app updates, reboot the phone to apply the recent software changes and to refresh the apps.
Fourth solution: Reinstall all errant apps.
The apps may continue to crash if they’re totally corrupted from the iOS update. If this is the case, the only way to get the apps to work on your phone properly again is to uninstall and reinstall them. Here’s how:
- Go to the Home screen to get started.
- Tap and hold on an app icon until the icons start wiggling.
- Tap the X on the upper left corner of the app that you want to delete.
- Tap Delete if prompted to confirm app deletion.
- Follow the same steps to delete other errant apps from your phone.
- When you’re done deleting rogue apps, tap anywhere on the Home screen or press the Home key to stop the apps from wiggling.
You can also delete the app from the iPhone storage folder. Just follow these steps:
- From the Home screen, tap Settings.
- Select General.
- Tap iPhone Storage.
- Scroll through the list of apps then select the app you’d want to delete.
- Tap the option to Delete App then confirm.
- Follow the same instructions to delete other apps.
Once you’re done deleting all rogue apps, reboot the phone and then launch the App Store to redownload and reinstall the apps that you have deleted on your Apple iPhone.
- Tap the App Store from the Home screen.
- Search for the name of the app to download.
- Then tap the cloud-like icon or GET button to download the app.
- Tap INSTALL to instigate app installation.
- If prompted, enter the correct Apple ID Password and tap OK to proceed.
Follow the same instructions to reinstall other apps on your device. Wait until the download is can open the app to test its functionality.
Fifth solution: Turn off restrictions on your iPhone.
If reinstalling the apps doesn’t solve the problem, try to check your iPhone settings, particularly restrictions. If this feature is turned on, restricted apps may be able to work but limited or wouldn’t be able to work at all. To check and manage this iOS feature, simply follow these steps:
- Go to your Home screen then tap Settings.
- Select General.
- Tap Content & Privacy Restrictions.
- Then select the option to Disable Restrictions. Basically you just have to turn the content & privacy restrictions switch off.
- Enter your restrictions passcode again when asked to disable restrictions.
Test run your apps after turning off restrictions to determine if that fixes the problem.
Sixth solution: Reset all settings on your Apple iPhone.
The apps may continue to crash if complex errors are present on relevant app settings. In this case, performing software resets is usually needed. To clear out invalid settings including erratic overrides from the recent iOS update, follow these steps:
- Tap Settings from your Home screen.
- Tap General.
- Scroll down and tap on Reset.
- Choose Reset all settings from the given options.
- Enter your passcode when asked to proceed.
- Finally, tap the option to confirm all settings reset.
Your iPhone settings are then restored to the original values. To use the features that are disabled by default, you will need to re-enable them individually.
Last resort: Erase your iPhone and restore iOS in iTunes.
Your last option is a factory reset or iOS restore. This is often needed if the system error that triggers your apps to crash is too complex that none of the previous procedures is able to fix. Should you wish to troubleshoot further, you can try performing a factory reset or restore your iPhone through iTunes. You will need to use a computer with the latest version of the iTunes app to get this done. Also don’t forget to back up all your important files from the iPhone storage to iCloud or iTunes because they will also be wiped out during the reset. Once you’re all set, follow these steps to erase and restore your iPhone system in iTunes:
- On your computer, launch or open iTunes. Be sure to use the latest version of iTunes app on your device to avoid facing system conflicts.
- Then connect your iOS device to the computer using the original USB cable while pressing and holding down the Home button.
- Release the Home button when the Connect to iTunes screen appears.
- At this point, iTunes will prompt you with a message saying that it has detected your iOS device in recovery mode and that you can restore your device. If you see this message, just click the Restore [Device name] button to instigate recovery mode restore through iTunes.
If you’re using an iPhone without a physical Home button, entering recovery mode is carried out through these steps:
- Connect your iOS device to the computer using the USB/Lightning cable.
- When your device is connected, open iTunes on your computer.
- Then on your iOS device, quick-press and release the Volume Up button.
- Now, quick-press and release the Volume Up button.
- Finally, press and hold the Power button until the Recovery Mode screen (Connect to iTunes screen) appears.
Follow the rest of the onscreen commands to finish restoring your device in iTunes.
Are your iPhone iOS 13 apps still crashing?
If nothing else works, then it’s time to ask more help. You may report the problem to the app developers for further assistance. There might be some advanced in-app settings that need to be modified for the apps to work properly with the latest iOS platform. Or you can also escalate the problem to Apple Support so that they can conduct further assessments on their end. If this is found to be inflicted by an iOS 13 bug, then Apple is obliged to develop and roll out a dedicated fix patch at the soonest time possible.
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