How to fix slow internet connection on iPhone XS Max after iOS 13.2.3 update [Troubleshooting Guide]

A slow internet connection can affect how you’ll use your smartphone in today’s digital age, especially if you’re into online apps and services. Getting errors after a software update is quite normal these days though they vary on how severe they affect certain functions. 

Written below are information on how to deal with iPhone XS Max that has a slow internet connection after iOS 13.2.3 update. Continue reading if you’ll need to know more about the issue and how to fix it. 

 

Also read: Common fixes for internet connection errors on iPhone XS Max after iOS 13.2.3 update [An Overview]

 

Troubleshoot iPhone XS Max with slow internet connection after updating to iOS 13.2.3

Problems on your wireless router/modem, congested networks, server maintenance or service outage could owe you a slow internet connection. Getting this kind of problem after a software update may have been triggered by random software bugs and glitches. They tend to interact with some of your phone’s functionalities, causing havoc on its performance. If you own an iPhone XS Max that has a slow internet connection after installing iOS 13.2.3, this article is for you. Before you execute the steps below, make sure that your Internet service provider confirms that there’s no service outages ongoing in your area. If so, read further and learn more on how to deal with the issue. 

 

First solution: Reboot your iPhone XS Max. 

Getting rid of minor software glitches should be done first to isolate the problem. Software updates tend to leave some glitches on your device which can be removed by restarting your phone. Doing so will allow implementation of some changes from the recent update that could stabilize the performance of your device and fix the slow internet connection. If you have not rebooted your device, perform a force restart to do so. Here’s how: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After rebooting your device, connect to your Wi-Fi network and open your browser to check if you can browse any page without a slow down. 

 

Second solution: Power cycle your wireless router/modem. 

Performing a power cycle on your internet equipment will remove firmware crashes that could slow down the internet connection on your device. This process will recalibrate its performance and refresh its operation. There’s a chance that the problem is caused by faulty wireless router/modem even if it occurred after iOS 13.2.3 update. To reboot your equipment, follow the steps below: 

  1. Press the power button on your modem/router until it powers down. 
  2. While it’s turned off, unplug its AC adapter from the power source. 
  3. Wait for at least 30 seconds then plug back in and turn it on. 
  4. Allow the Wi-Fi signal indicator to be established and be stable. 

Once proper connection has been re-established, browse any web pages and check if it loads quickly. If so, that means your internet speed is back to normal. 

 

Third solution: Refresh connections to fix slow internet connection. 

Refreshing your internet connection can help in improving internet speed as they can remove minor software glitches that may have been affecting the internet connection on your device. If you’re using Wi-Fi for your internet connection, refresh it by performing these steps: 

  1. Select Settings from the Home screen. 
  2. Tap on Wi-Fi
  3. Toggle the Wi-Fi switch to turn the feature off for a few seconds and then tap the switch again to turn it on. 

You can also toggle the airplane mode on your iPhone XS Max. Enabling it will turn off all wireless radio connections and disabling the feature will resume those connections, giving a quick refresh. This might instantly fix the slow internet connection on your phone. Here’s how: 

  1. Access Settings from the Home screen. 
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device. 
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature. 

Once connections are back, connect to your Wi-Fi network and check if the internet connection has been back to normal. 

 

Fourth solution: Reset network settings on your iPhone XS Max. 

Network-related connectivity errors that occurred after an iOS update like the slow internet connection may have been brought by invalid or incorrect network settings. This is not  impossible as iOS updates tend to override some information automatically during an update which could invalidate them. This might be the reason why relevant symptoms occurred after installing the update. To remove any iOS overrides and customized network settings on your device and revert them to their default values and options, perform reset network settings with these steps: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

After the reset, your phone will reboot automatically. Wait for it to go back online and set up your Wi-Fi networks to verify if the issue has been resolved. 

 

Fifth solution: Restore your iPhone XS Max to its default factory settings. 

This can be considered as your last resort if the problem persists up to this point. Your phone might have succumbed into a complex system error that needs a stronger solution to deal with it. Performing this procedure will delete all contents including tough errors on your device and revert them to the default factory configurations. There’s a great chance that your issue will be resolved after this process should software bugs are at fault. To try your luck, create backups of your important information via iTunes or iCloud beforehand then once done, simply refer to the steps below to do a factory reset: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Your phone will reboot automatically once the reset process is done. Set it up like a new one to use it again then enable important features like Wi-Fi. Once it’s set up completely, check if you can browse the internet without slowing down on internet connection. 

 

Still having a slow internet connection on your iPhone XS Max? 

You may isolate this case by checking other device if they can browse any web pages or use the Internet without an issue. If other devices are getting the same problem, you may contact your Internet service provider and report the issue. They could reset connections on their that might boost your internet speed or provide you with more information on how to deal with the problem.

If this case is only happening on your iPhone XS Max, you’ll need to contact Apple support and get additional information as well as official recommendations on how to fix slow internet connection on iPhone XS Max after iOS 13.2.3 update.