How to fix Pandora that keeps crashing on iPhone XS Max after iOS 13.2 update [Troubleshooting Guide]

Do you have a Pandora that keeps crashing on your iPhone XS Max? Did it happen after installing iOS 13.2? Find out how you can resolve this issue as you read further.

 

Pandora has been one of the most used apps for music streaming and music recommendations. It is operated by Sirius XM Satellite radio and plays music that have similar genre. Basic radio streaming is free on Pandora and that makes it interesting. However, as any other apps out there, Pandora has not been exempted from garnering issues after software updates.

In this article, you’ll find out how to rectify a Pandora that keeps crashing on iPhone XS Max after iOS 13.2 update. Read on to find out the details.

 

Also read: Common fixes to different Apps that keep crashing on iPhone XS Max after iOS 13.2 update [An Overview]

Troubleshoot Pandora that keeps crashing after installing iOS 13.2

Perfection on the apps seem to be impossible as they’re prone on bugs. App developers are trying their best in releasing patches that are necessary in fixing reported errors. Just like app developers, Apple is also doing the same to improve iOS performance and stability. However, updates are not always on the good side. Recently, Apple releases iOS 13.2 update to fix errors from the previous version and improve stability, but few iPhone XS Max users have reported that they’ve encountered an issue on Pandora that keeps crashing after installing iOS 13.2 update. If you’re one of them, follow the steps below to resolve the problem.

 

First solution: Quit all background apps then reboot your iPhone XS Max.

Basic things like closing background apps may help in fixing Pandora that keeps crashing. These background apps are usually those that have been opened recently and is left suspended in the background. If they’re on that state while the updating is happening, they could succumb to random bugs which could affect the operations of some apps as they cause conflicts with them. To close this apps and remove from possible culprit of the issue, follow these steps:

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview.
  3. Then swipe up on each app’s preview to close individual background apps.

Once background apps are closed, reboot your device to remove dump cache and refresh the system. Doing so could also further clear the erratic apps and expedite the implementation of changes from the recent software update. This could help in improving the performance of your iPhone XS Max.

There are two ways for you to reboot the device. You can start first with a soft reset. Here’s how:

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

An alternative option is to perform a force restart. Here’s how it’s done:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After rebooting the device, relaunch Pandora and see if it is working as intended.

 

Second solution: Check and install pending app updates on your iPhone XS Max.

Outdated app versions can cause incompatibilities with the new software and may have been the reason why relevant symptoms occur. Updating your apps provide fixes for in-app errors and remove glitches, thus may help in resolving the problem. To update the apps, follow the steps below:

  1. From the Home screen, tap on App Store to open it.
  2. Tap on Today tab at the bottom.
  3. Then tap on the user profile icon on the top right corner of the screen.
  4. You should see the account details.
  5. Scroll down to the Available Updates section.
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously.

After installing app updates, reboot your device to implement necessary changes and refresh the system. Then check if the issue has been rectified.

 

Third solution: Reset network settings to fix Pandora that keeps crashing.

Online app services like Pandora that keeps crashing may have been attributed to incorrect or invalid settings on your device. They could affect how these apps would work. iOS overrides may cause alteration on some information during the update. To remove incorrect or invalid settings on your device, reset network settings to revert them to its default values and options. Here are the steps:

  1. Access Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then select Reset.
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your iPhone XS Max will reboot automatically after the reset is done. Once it boots up, relaunch Pandora and check if it is working properly.

 

Fourth solution: Uninstall then reinstall Pandora app on your iPhone XS Max.

Uninstalling then reinstalling the Pandora app could provide a solid solution in fixing the problem. Performing this process allows you to get the app like a new one, removing all erratic cache that may have been causing the constant crashing. Just follow the procedures below on how to do this method:

  1. From the Home screen, tap and hold on an app icon until the icons start jiggling.
  2. Tap the X on the app you want to delete.
  3. Select Delete to confirm the deletion of the selected app.
  4. Perform a restart on your iPhone.
  5. After the reboot process is done, open the App store from the Home screen.
  6. Tap on your profile icon then tap on Purchased.
  7. Tap the Not on This iPhone tab.
  8. Select the app that you want to reinstall on your device.
  9. If you don’t see the app from the selected tab, try switching to All tab.

After reinstalling the app, use it as normal and see if the crashing problem has been fixed.

 

Fifth solution: Factory reset your iPhone XS Max.

Restoring your iPhone XS Max to its default factory configurations may resolve the problem if none of the solutions worked. This process will wipe out all contents on your device including those stubborn glitches that may have been manifesting on the phone’s system. Since all contents including personal information will be deleted and reverted to the default factory settings, it is recommended to create backups via iTunes or iCloud beforehand. If everything is set, execute the steps below to factory reset or master reset your iPhone XS Max:

  1. Access Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then select Reset.
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

After the reset is completed, your phone will restart automatically. Allow it to complete the reboot process and once its up and running, open Pandora app and see if the crashing issue has been rectified.

 

Still having a Pandora that keeps crashing on your iPhone XS Max?

If none of the listed procedures above fixed the Pandora issue, it may have been caused by complex system error already. To handle this concern, performing a recovery mode restore or DFU mode restore could help. These procedures are advanced solutions that could remove fatal system glitches inflicted by iOS 13.2 update.

Reporting this concern to Pandora app support could also help you. They can provide you with additional information on how to fix the problem. Just provide them the complete details about the issue.

Apple support could also provide official recommendations on how to fix the problem. Contacting them might be beneficial and fix the Pandora that keeps crashing on your iPhone XS Max after iOS 13.2 update.