How to fix notifications not working on iPhone XS Max after iOS 13.2.3 update [Troubleshooting Guide]

Notifications not working on your device could affect the overall experience. Just imagine if you’re waiting for an important message but missed it due to notifications did not pop up or is not working. Many factors could cause on why this issue would occur after an update. 

If you own an iPhone XS Max and updated to iOS 13.2.3 but incurred an issue on notifications not working, we got you covered. What you’ll find below are useful workarounds that could help you deal with notifications not working on iPhone XS Max after iOS 13.2.3 update. 

 

Also read: Common fixes for different app issues that occurred on iPhone XS Max after iOS 13.2.3 update [An overview]

 

Troubleshoot iPhone XS Max with notifications not working after installing iOS 13.2.3

Random bugs from software updates could cause several issues on your device. It could even escalate to fatal system errors which could affect the overall performance of your smartphone. If the notifications not working problem started right after the installation of iOS 13.2.3, it might have been caused by software glitches that normally occurs after an update. Find out how you can fix this problem by following the subsequent solutions below. 

 

First solution: Reboot your iPhone XS Max. 

Minor software glitches are often susceptible to this process. Performing a reboot on your device could remove those glitches that’s affecting the notifications functionality by refreshing the system and removing dump cache. Any unimplemented changes from the recent software update might be expedited and could stabilize the performance of your phone. Rogue apps that might have been affecting certain functions will be cleared as well. If you have not rebooted the phone yet, you may perform a soft reset or force restart. 

Here’s how a soft reset is done: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Here are the steps for force restart: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After rebooting your phone, ensure that it is not on silent mode by checking the ringer/silent switch at the left side of the phone, just above the volume rockers. It should not be on the red switch as that would indicate it is on silent mode. Once confirmed, try to send a message to your own number and check if notifications would pop up or if you’ll hear a sound. 

 

Second solution: Verify Do Not Disturb (DND) to fix notifications not working. 

Do Not Disturb feature or DND allows you to reject notifications if you’ll need to. This feature is useful if you’re in a meeting or sleeping during the night. However, there are instances that this feature will be turned on accidentally. Also, iOS updates could sometimes override some settings and this might have been the case why your phone’s notifications not working after updating to iOS 13.2.3. To ensure that DND feature is turned off, follow the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap Do Not Disturb.
  3. To disable Do Not Disturb feature completely, simply toggle the switch to turn it off Notifications for incoming calls, messages and some apps are now activated.

You can also check if app notifications are activated. This will make sure that you’ll get notifications from your apps. Here’s how: 

  1. Access Settings from the Home screen. 
  2. Select Notifications. 
  3. Select the app you want to check.
  4. Enable Allow Notifications (button must be green). 
  5. Also ensure that you select the sound tone you want.

After verifying that the DND feature is turned off and app notifications are activated, try to check if notifications are working this time. 

 

Third solution: Reset all settings on your iPhone XS Max. 

Incorrect settings on your device could cause relevant symptoms to occur. This might happen if iOS overrides has been prevalent and has spread throughout the entire system. Removing invalid settings together with iOS overrides can be done by performing an all settings reset. Doing so will delete all customized settings and revert them to their default values and options. There’s no need to worry about losing personal information as this will not affect the phone’s internal memory. If this is something you would like to try, follow the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset All Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset. 

Your phone will reboot automatically once the reset process is done. Allow it to boot up completely then check if notifications are working as intended. 

 

Fourth solution: Factory reset your iPhone XS Max.

Restoring your iPhone XS Max to its default factory configurations could remove tough errors that might not be susceptible with simple solutions. Performing a factory reset might do the trick in resolving the notifications not working should complex system errors are at fault. This process will wipe out all contents on your device including stubborn glitches and revert them to the original factory settings. Just be reminded to create backups of your important files and data via iTunes or iCloud beforehand. If you would like to perform this, refer to these steps: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once the master reset is completed, your phone will reboot automatically. Set up your iPhone XS Max like the first time to use it again. Then verify if notifications not working issue has been rectified. 

 

Other option

If you have tried the other procedures and found no luck on them, you might need an advanced solutions to fix the problem. Performing recovery mode restore might fix this issue as it will allow you to remove fatal system errors that’s dwelling on your phone by downloading and reinstalling iOS on your device. 

In order to carry out this process, you’ll need to prepare a Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone XS Max. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone XS Max in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data. 

Do not disconnect your phone and keep it connected until the entire restore process is finished.

 

Still having notifications not working on your  iPhone XS Max? 

If the issue persists up to this point, it might have been caused by a more potent software glitch and performing DFU mode restore might help you out in fixing the problem. 

You can also contact Apple support and report this matter to them so that they can provide additional information as well as official recommendations on how to fix your iPhone XS Max with notifications not working after iOS 13.2.3 update.