How to fix iPhone XS Max stuck on recovery mode after iOS 13.2 update [Troubleshooting Guide]

Are you having an iPhone XS Max stuck on recovery mode after installing iOS 13.2 update? Let’s find out how you can remedy the issue and use your device again as you read further.

A recovery mode is commonly used to fast boot your device, recover or wipe data and find a different device information. You usually do this to cure complex system errors that’s not susceptible to simple solutions or if you want to update or restore your iPhone XS Max via iTunes.

If you’ve initiated a recovery mode on your iPhone XS Max after iOS 13.2 update but it did not push through and your phone got stuck, find out to remedy this problem with the procedures below.

 

Also read: Common fixes for display or screen issues on iPhone XS Max after iOS 13.2 update [An overview]

 

Troubleshoot iPhone XS Max that got stuck on recovery mode after updating to iOS 13.2

Software bugs could complicate your device system and may have prevented the recovery mode to complete its task. Dealing with this kind of issue might not be familiar to you and that’s what we’re going to discuss in this post. Learn more about the different solutions and steps on how to fix your iPhone XS Max that’s stuck on recovery mode after iOS 13.2 update.

 

First solution: Force restart your iPhone XS Max.

A force restart will help your device execute proper commands and refresh the system so that it can perform better. This will also remove software glitches and forcibly close erratic apps inflicted by the recent software update which might have caused the stuck on recovery mode issue. Follow the steps below to execute a force restart on your device:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

If you’re able to remove the recovery mode on your device and got it working fine, update your apps to their latest version. This will remove in-app errors and cure rogue apps on your device which could prevent display issues to occur again. To do that, here’s how:

  1. From the Home screen, tap on App Store to open it.
  2. Tap on Today tab at the bottom.
  3. Then tap on the user profile icon on the top right corner of the screen.
  4. You should see the account details.
  5. Scroll down to the Available Updates section.
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously.

Restart your device after installing all app updates to implement necessary changes and refresh the system.

 

Second solution: Recover previous backups via iTunes for your iPhone XS Max.

If faulty software is the reason behind why your phone is stuck on recovery mode, changing it back to the previous version might resolve the problem. Performing a backup restore will override the current files on your device and could remove errors on your system. You’ll need to have a Mac or Windows computer with the latest version of iTunes installed to perform this process. Once ready, follow the steps below:

  1. Using the Apple-supplied USB/lightning cable, connect your iPhone to the computer that you used to synced before. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
  4. Open iTunes on your computer once it’s connected.
  5. From the iTunes main screen, select the Sync option.
  6. Once prompted, enter your device passcode to unlock your phone. This will backup your iPhone to the computer.
  7. Click the option to Restore iPhone from the most recent backup.
  8. Then follow the rest of the on-screen prompts to complete the process.

If you’re able to get remove the recovery mode, don’t forget to update the apps on your iPhone XS Max.

 

Third solution: Perform recovery mode restore to fix iPhone XS Max stuck on recovery mode.

Performing a recovery mode restore for the second time won’t hurt your device. If the first attempt failed in completing the process, then this time might be successful. Just prepare your Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone XS Max. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone XS Max in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data.

Do not disconnect your phone and keep it connected until the entire restore process is finished.

 

Fourth solution: Perform a DFU mode restore on your iPhone XS Max.

To handle fatal errors on your device that might be ruining the system’s operation, you’ll need an advanced solution. The most in-depth type of restore that you can do to your iPhone XS Max is a Device Firmware Update (DFU) mode restore. This is a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. You can use the same Mac or Windows computer with the latest iTunes installed then follow the steps below:

  1. Connect your iPhone XS Max to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer.
  2. Press and quickly release the Volume up button.
  3. Press and quickly release the Volume down button.
  4. Press and hold the Side/Power button until the screen goes black.
  5. After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button.
  6. Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone XS Max shows up in iTunes.
  7. Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.

Perform a force restart to exit DFU mode restore and verify if this method has been successful.

 

Still having a stuck on recovery mode iPhone XS Max?

If none of the solutions succeeded in rectifying the problem, there might be a greater factor that triggers the stuck on recovery mode issue. For this instance, you’ll need to contact Apple support and inform them about the details of the issue. They can provide you with additional information as well as official recommendations on how to fix the issue. If you have enough time and you know the nearest service center in your area, you can also give them a visit so that their onsite technician can examine your device and may fix your iPhone XS Max that’s stuck on recovery mode after iOS 13.2 update.