Apple iPhone 11 Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Power

  • Won't turn on or unresponsive
  • Won’t charge or charging very slow
  • Turned off and got stuck on a black screen
  • Heating up so fast, overheating

Camera

Calls & Texts

Audio

Screen

  • Responding to touch inputs very slowly
  • Got stuck on a black screen
  • Screen keeps on flickering
  • Shows some dead pixels on the  screen

Storage

  • How to free up some storage space
  • Where to find pictures taken
  • Not enough space for some apps

Recent Guides

How to fix iPhone XS that cannot update apps after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 13, 2019

If you cannot update apps on your smartphone after installing a new software version, there might be a software glitch that’s hindering app updates. Random bugs are normal and inevitable during software updates due to unforeseen circumstances.  To deal with a problem on iPhone XS that cannot update apps after iOS 13.2 update, I created 

How to fix wireless charging interference or intermittent charging on iPhone XS after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 12, 2019

A defective charger or wireless charging pad may often cause wireless charging interference or intermittent charging on a smartphone. This issue might be broadened by software bugs after installing a new software update. A few iPhone XS users have noticed interference or intermittent wireless charging after iOS 13.2 update.  What you’ll read on this article

17 Best Rugged Cases for iPhone XS

By sirikit | November 12, 2019

To keep your phone safe from accidents, don’t forget to purchase an iPhone XS rugged case. Have you ever accidentally dropped your phone? For a few seconds, you’ve probably paused and felt flabbergasted. Especially for iPhone users who are always on the go and have their important data saved in their devices, such an incident

How to fix Twitter that keeps crashing on iPhone XS after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 10, 2019

Issues on social media apps have been evolving through times like Twitter that keeps crashing. It is one of the most common glitches after getting software updates on the device. The triggers could vary from random bugs and glitches that affects app functionality. This issue might affect the overall experience that you could get from

How to fix iPhone XS that has No Internet even if Wi-Fi status says Connected [Troubleshooting Guide]

By Grace | November 7, 2019

Network problems in mobile devices may transpire in various symptoms. And one of the most widespread is No Internet connection. There are also instances when the transpiring symptom seems to be a bit odd. An example of this is when a device cannot access the Internet even if it’s already connected to Wi-Fi network. This

Easy steps on how to insert or remove SIM card for iPhone XS

By Harvey | November 7, 2019

Knowing how to insert and remove a SIM card in an iPhone XS is useful, especially when troubleshooting network problems. This short tutorial will show you how to do both. Whether you’re a newbie who does not know how to insert a SIM card, or a seasoned user who’s troubleshooting a problem, you’ll find this

How to fix Visual Voicemail that stops working on Apple iPhone XS after updating to iOS 12.1.4 [Troubleshooting Guide]

By Grace | November 7, 2019

Every new iOS update released by Apple has negative outcomes. Although updates are generally intended to serve good purpose, it is inevitable for them to embed some bugs that can trigger various types of post-update issues. Update bugs may affect certain apps and features as well as system services. Oftentimes, post-update issues are minor and

What to do if iPhone XS won’t connect to wifi at work

By Harvey | November 7, 2019

We’re not expecting many iPhone XS issues at this time but we recently receive some connection-related problems so here we are. This post will answer a fairly common issue with iPhones — unable to connect to one particular wifi network. In the case shown below, a user is unable to connect to the internet using

How to delete apps on iPhone XS

By Grace | November 7, 2019

Deleting an app on an iPhone is fairly simple. You can delete apps from the Home screen, through the iPhone storage, or using iTunes. If you’re new to iOS and wondering how to delete apps on the iPhone XS handset, then this post will help you out. Read further for more detailed walkthroughs. Deleting apps

How to fix error on “iPhone XS is disabled. Connect to iTunes” [Troubleshooting Guide]

By Felix | November 7, 2019

Locked out of your Apple iPhone XS? Well, that happens because everyone forgets. But no need to freak out yet because you still have a chance to get your iPhone back. This error typically occurs when you enter an incorrect passcode on your iPhone in six consecutive times. When this happens, you’ll be locked out

Specifications

Memory

  • 64GB 4GB RAM
  • 128GB 4GB RAM
  • 256GB 4GB RAM
  • no microSD card slot

OS & CPU

  • iOS 13
  • Apple A13 Bionic (7 nm+)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound

Battery

  • Non-removable Li-Ion 3110 mAh battery
  • Fast battery charging 18W
  • Qi wireless charging
  • Reverse wireless charging

Display

  • IPS LCD capacitive touchscreen, 16M colors
  • 6.1 inches, 90.3 cm2 (~79.0% screen-to-body ratio)
  • 828 x 1792 pixels, 19.5:9 ratio (~326 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • True-tone
  • Wide color gamut

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

Main Camera

  • 12 MP, f/1.8, 26mm (wide), 1/2.55", 1.4µm, PDAF, OIS
  • 12 MP, f/2.4, 13mm (ultrawide)
  • Quad-LED dual-tone flash, HDR (photo/panorama)
  • [email protected]/30/60fps, [email protected]/60/120/240fps, HDR, stereo sound rec.

Selfie Camera

Build

  • Dimensions: 150.9 x 75.7 x 8.3 mm (5.94 x 2.98 x 0.33 in)
  • Weight: 194 g (6.84 oz)
  • Front/back glass, aluminum frame (7000 series)
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by) - for China
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)