Despite the efforts of manufacturers to make their devices more stable as well as the services, the cellular data can still succumb to different issues that could halt its proper functions. Even high-end smartphones like the iPhone 11 is not exempted from experiencing cellular data errors. In fact, some users complained about cellular data not working after the iOS 13.3 update.
If that is the reason why you landed on this page, be guided on how to deal with the not working cellular data on your iPhone 11 by following the methods provided below.
Troubleshooting Cellular Data Not Working On iPhone 11
Time Needed : 5 minutes
Your cellular data might stop working if there’s an ongoing service outages or system maintenance on the network provider’s end. These factors can coincidentally happen right after installing the update. It might be necessary to contact first your carrier provider and verify this information. Also ensure that your iPhone is getting an excellent signal reception as weak network coverage can also affect cellular data functionality. If none of those things occurred, continue with the troubleshooting procedures listed below as they’re designed to cater software-initiated errors that’s causing cellular data not working on your iPhone 11 after installing iOS 13.3.
Force Restart your iPhone 11
A simple reset could provide an ease of mind as it can fix the cellular data not working in an instant. This process can deal with minor glitches inflicted by the recent software update by refreshing the system and removing conflicts caused by erratic apps. It also provides a chance to implement necessary changes from the recent update that are not yet applied on the phone’s system.u003cbru003eu003cbru003ePress and release the Volume Up button quickly.u003cbru003ePress and release the Volume Down button quickly. u003cbru003eLastly, press and hold the Side button for a few seconds until you see the Apple logo.u003cbru003eOnce the reboot process has been completed, check if cellular data functions are working as intended. u003cbru003eu003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/force-restart-1.jpgu0022 alt=u0022cellular data not workingu0022 key=u002247946u0022/u003e
Refresh the connections on your iPhone 11
Your phone’s wireless connections can be jeopardized by random bugs from a faulty software update. But you can get rid of those bugs by turning off the cellular data for a few seconds and activate it after. This could fix the not working problem on your iPhone 11 and here are the steps: u003cbru003eu003cbru003eAccess Settings from the Home screen. u003cbru003eCheck Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.u003cbru003eWhile the Airplane mode is enabled, perform a soft reset on your device. u003cbru003eWait for your phone to go back online after the reset then access Settings u003e Airplane mode. Tap the switch to disable the feature. u003cbru003eAs soon as your phone boots up, enable cellular data and check if the issue has been resolved. u003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/refresh-connection.jpgu0022 alt=u0022Cellular Data not workingu0022 key=u002247947u0022/u003e
Reset the network settings
Invalid or incorrect network settings can also cause cellular data connection problems. Your phone is using critical information for cellular data to work properly and if they have been misconfigured or invalidated through iOS overrides, it might have been the reason why cellular data stopped working after iOS 13.3 update. u003cbru003eu003cbru003eBut you can easily dodged this incorrect network settings by restoring them to their default values and options through a network settings reset. Here are the steps: u003cbru003eu003cbru003eAccess Settings from the Home screen. u003cbru003eTap General.u003cbru003eScroll down to and then select Reset. u003cbru003eTap the Reset Network Settings option.u003cbru003eEnter your device passcode once prompted.u003cbru003eThen tap to confirm network settings reset.u003cbru003eu003cbru003eYour iPhone will reboot automatically once the reset process is done. Once it boots up, check if you can now use the cellular data feature. u003cbru003eu003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/reset-network-setting-1-e1585660983653.jpgu0022 alt=u0022Ccellular Data Not Workingu0022 key=u002247948u0022/u003e
Factory reset your iPhone 11
Should none of the solutions fixed the problem on your phone’s cellular data, it might be time to erase all contents and revert your phone to its original factory configurations. There’s a chance that stubborn glitches are hindering the resolution of this issue and you’ll need a stronger solution to deal with them. If you want to give this a try, create backups of your important files via iTunes or iCloud beforehand. u003cbru003eu003cbru003eIf you’re ready, follow these steps to factory reset your iPhone 11: u003cbru003eu003cbru003eAccess Settings from the Home screen. u003cbru003eTap General.u003cbru003eScroll down to and then select Reset. u003cbru003eTap the Erase all contents and settings option.u003cbru003eEnter your device passcode once prompted.u003cbru003eThen tap to confirm all settings reset.u003cbru003eAllow your phone to restart on its own once the reset process is done. u003cbru003eu003cbru003eSet it up like a new one to use the device again and check if cellular data functions are back to normal. u003cbru003eu003cimg src=u0022https://thecellguide.com/wp-content/uploads/2020/03/factory-reset-1-1.jpgu0022 alt=u0022Cellular Data Not workingu0022 key=u002247949u0022/u003e
- iOS 13.3
- iPhone 11
Server problems can also prevent you from using cellular data services on your iPhone 11. If the issue persists after performing all of the given procedures, you may need to inform your carrier provider about the problem. Just provide them about the solutions that you’ve performed so that they can sort it out. You can also ask them to do a back-end refresh which might fix the cellular data that is not working on your iPhone.
Faulty software update can also prevent the resolution of this issue and it is best to let Apple know about this problem. You can send a report to Apple support and provide complete details of the issue. They might be able to come up with an alternative recommendation on how to deal with the cellular data problem that occurred on iPhone 11 after updating to iOS 13.3.
I hope that we’ve been able to help you one way or the other.