One of the common post-update issues report by the first few iPhone owners who have updated to iOS 13.2.3 is on charging. Some have it that their iPhone suddenly won’t charge while others complaining about slow charging after the update. If you are among the affected users, I’ve managed to lay out some simple charging tips and tricks to help you deal with this post-update charging issue. Keep reading for more information.
Charging problems in iPhones are not always due to a damaged charger, battery defects or other hardware components. In fact, a lot of charging issues are attributed to software errors including iOS bugs. Tackled in this post is a relevant issue on an iPhone 11 that suddenly won’t charge or charging very slowly after updating to iOS 13.2.3. Read on to find out what to do if your new iPhone bumped into some charging issues after a system update.
Troubleshooting an iPhone 11 that won’t charge or charging very slowly after an iOS update
Before moving on, care to check the charging port of your iPhone and make sure it’s not clogged with dust or dirt. An iPhone might not be able to charge properly because there’s a foreign object blocking the reversible lightning port. And these objects could be a simple clog like dust, lint, or debris that have been accumulated from your pocket or pouch where your phone is housed. To clean your iPhone’s lightning port, you can use a toothpick or a small paperclip (open) and then gently insert it into the port to take out any lint from the inside. A can of compressed air can also be used to blow out any junk that might have been stuck in the lightning port.
Also ensure that you are using the original charger and that it’s plugged into the main outlet rather than portable power banks or USB ports.
First solution: Force restart while charging.
If your iPhone was perfectly charging before the update and then it suddenly ran into some charging issues after the recent iOS update, chances are that the recent update has caused the charging system to glitch. Should this be just a minor glitch, performing a force restart to forcibly end all rogue apps and erratic services that might have slowed down the charging process. Just follow these steps to force restart your iPhone 11:
- Quickly press and then release the Volume Up key.
- Quickly press and then release the Volume Down key.
- Press and hold the Side button for about 10 seconds then release when you see the Apple logo.
After your iPhone reboots, try to charge it again and see if it’s already able to charge properly.
Second solution: Use other alternative chargers.
Also consider checking your Lightning cable and make sure there isn’t any damage. If you suspect that the Lightning cable is damaged, you can try charging your iPhone using other compatible cable you’ve got. An MFi-certified alternative cable would be better.
Aside from the Lightning cable, you can also try switching between power sources. A busted outlet or power source may also be the underlying cause and that therefore should be ruled out. With that said, unplug your iPhone charger from the current outlet and then plug it into the other working outlet.
You can also try using a wireless charger to charge your iPhone wirelessly. You can also try resorting to some smart battery cases, particularly the Apple Smart Battery case for iPhone 11. These smart cases offer a new convenient way of charging. All you have to do is put the case on your iPhone and then give it some time to recharge.
Third solution: Connect your iPhone to the computer and restore iOS in DFU mode.
Many people would think that their iPhone started to charge very slow or unable to charge at all due to some faulty hardware. Nonetheless, software-related issues like a glitching charging system on the phone can also be the underlying cause. Note that the onset of the problem was after installing the new iOS update on your phone, thus it could be due to some iOS bug that ruined its normal charging process. In this case, performing a system restore can be considered among the ultimate solutions. If you wish to troubleshoot further, you can put your iPhone 11 in DFU mode and restore iOS in iTunes. Doing so will help rectify fatal system errors that might have completely ruined the phone’s charging and power system. But you have to note also that aside from major system errors, all your iPhone data will also be deleted by a DFU mode restore. Hence, you would end up losing some important personal files. If you wish to proceed despite the cons, then you may refer to these steps:
- Connect your iPhone to the computer then launch iTunes (on Windows or earlier Mac) or Finder (on macOS Catalina) app.
- While your device is connected, quickly press and release the Volume Up button.
- Then, quickly press and release the Volume Down button.
- Finally, press and hold the Side button until your iPhone screen turns black.
- Keep holding the Side button when the screen turns black and then press the Volume Down button.
- Hold both buttons for 5 seconds.
- After 5 seconds, release the Power button but keep holding the Volume Down button for another 10 seconds.
- If your iPhone screen remains black (no logos or text) after 10 seconds, it means that you have successfully entered DFU mode. After a few seconds, you should see a message saying that “iTunes has detected an iPhone in recovery mode and that you must restore it before it can be used with iTunes.”
- When you see this pop-up message, select the Restore iPhone option. This should trigger iTunes to instigate the system restoration process.
Just follow the next onscreen commands to finish restoring your device. To exit DFU mode, simply force restart your iPhone 11 and it will switch back to normal mode.
What to do if your iPhone 11 still won’t charge or charging very slowly?
The above procedures are usually good enough to rule out all possible culprits. If your iPhone is still not charging or charging very slowly up to this point, then your next option would be an iPhone repair. That said, take your iPhone to the nearest Apple-authorized service center and ask a technician to run some thorough hardware assessment. Also don’t forget to have your iPhone charger checked. Should there be any damage to the original charger or iPhone itself, contact your iPhone carrier to avail for warranties instead.