How To Fix iPhone 11/iPhone 11 Pro/ iPhone 11 Pro Max Charging Issues

There have been several reports from Apple user regarding issues with the batteries of their iPhone 11, 11 Pro and 11 Pro Max that is insufficiently charged. Since iPhone 11 line up was just recently released, it is rare that newly bought iPhone have damages. Aside from experiencing not just charging issue on iPhone 11 line up, also to their iOS version which are not just limited to iOS 13 but even those iPhones running on iOS 13.1.1 and iOS 13.2 are still having the same problem. 

Reports such as battery icon and charging icon immediately disappears, or iPhone just won’t charge when connected to a charging cable are among the few problems that is related to battery issues that have been reported. From the name of the problem itself, it is likely that the cause of the problem is due to the charging cable of your iPhone but we can never be certain. Read on below for the possible solutions on how to fix iPhone 11 Charging Issues.



Make sure you are using a charging cable that came with your iPhone when you purchased it. Using a third party charges that are not MFI (Made For iPhone) Chargers can damage your iPhone overtime. Also, third party chargers cannot fully charge your iPhone efficiently as they can easily heat up thus causing battery to be insufficiently charged. Make sure to check your charging cable for faulty wires as these can also cause to charge battery insufficiently.

If you suspect your charger to be malfunctioning or to be faulty, the only solution is to replace it with a new one, preferably charger with MFI icon or to be sure purchased at any Apple Service Centers or Apple Certified Retailers.


Use a small flashlight to look inside of the charging port of your device as any dirt or debris might have lodged into the port which can cause charging issues on your iPhone device. Dirt and debris prevents smooth connection between your iPhone and its charging cable. If there’s a need to remove dirt from the inside of the charging port, use a clean toothbrush or an anti-static brush to prevent damaging the inside of the charging port.


Most iphone 11 users who had the same problem of battery insufficiently charged  have experienced that the issue was fixed when they do a force restart on their device.  This method simply refreshed your iPhone into a new start up thus rebooting can sometimes helps.

How to force restart iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max:

  1. First, press and release Volume Up Button, located on the left side of your device.
  2. Next, press and release Volume Down Button, located just below the Volume Up Button.
  3. Then, press and continue holding the Power/Side Button, located at the right side of the device.
  4. Finally, once Apple Logo appears, release the Power/Side Button. 

Once iPhone device has rebooted/ restarted, try to charge again to check if the issue has been resolved.


The iPhone 11 line up also comes with the new iOS 13 update. This new update is offering a new feature which is “Optimized Battery Charging”. This feature aims to increase the lifespan of the battery on your device. Which means that when it is disabled, it will automatically stop charging at 80% charging level making one wonder whether or not there is a problem with charging or just because of the new features. 

Although enabling Optimized Battery Charging is helpful, we can never know for sure if it is related to the charging issues experience by Apple user on iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max. That is why it is recommended to disable “Optimized Battery Charging” first to know if charging continues up to 100% or not. 

To disable ‘Optimized Battery Charging’, follow these steps:

  1. Go to Settings from the Home Screen
  2. Tap on Battery
  3. Next tap on Battery Health
  4. Toggle Off Optimized Battery Charging
  5. Try to charge your iPhone Device again to see if the problem has been fixed.
  6. If at any point the problem still persists despite disable the feature, you can enable it again to return to its main function of increasing the lifespan of your battery.

Having Issues with your iPhone or iPad? Feel free to contact us using this form. We’ll try to help.

Leave a Comment