Aside from temporary outages, software-related factors such as incorrect settings, corrupt network, random firmware crashes on the network equipment and random software glitches on the affected device can also trigger occurrence of various types of Wi-Fi issues on your phone. Tackled in this post is a relevant issue on Apple’s new iPhone 11 smartphone that keeps losing Wi-Fi signal or getting an unstable Wi-Fi internet connection. Read on to find out how to deal with this problem on your new iOS handset.
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Troubleshooting an iPhone 11 that keeps losing Wi-Fi signal or having an unstable Wi-Fi internet connection
Before you troubleshoot your iPhone, move closer to the wireless router or modem you’re using. If you’re way too far away from the internet source, there’s a great chance that your device would experience intermittent or unstable connection because the signal it’s getting from the Wi-Fi source is weak. To rule out proximity, stay close to your wireless router or modem then try using the Internet and see if that makes a positive outcome. If your iPhone is still losing Wi-Fi signal even if it’s already close to the internet source, apply the following methods to eliminate software-related factors that might have caused your iPhone’s Wi-Fi signal to drop.
First solution: Power cycle the modem/router then reboot your iPhone 11.
The very first, if not the last recommended solution to various types of Internet problems is the so-called “power cycle” on the network equipment. The network equipment pertains to a wireless router or modem that your iPhone is connected to. Thus, if you can access the modem or router right now, refer to these steps to power cycle it:
- On your modem/router, flip the power switch to turn it off.
- While it’s powered off completely, unplug its AC adapter from the power source and keep it that way for at least 30 seconds.
- After the elapsed time, plug it back in then turn on again.
Wait for all the light indicators to become stable. Also ensure that the signal indicator on the modem/router itself is lit and steady. Your iPhone will then establish a connection once the Wi-Fi signal has stabilized.
Rebooting the networking equipment can help fix problems attributed to random firmware crashes on the modem or wireless router.
If the signal remains unstable, reboot or soft reset your iPhone 11. Sometimes, it requires a reboot on both the network equipment and connected device in order to deal with the transpiring Wi-Fi issue. That being said, reboot your iPhone 11 to clear network caches and to refresh its wireless network system. There are some slight changes on how to restart/soft reset an iPhone 11, 11 Pro and 11 Pro Max. And here’s how it’s done:
- Simultaneously press and hold the Side and Volume Up buttons for a few seconds.
- Release both buttons when the Slide to Power off bar appears.
- Swipe or drag the bar to turn your device off.
Be sure not to press and release too quickly on the Volume Up and Side buttons as it would result in an unintentional screenshot instead of bringing up the power off slider.
In case you’re having trouble using the new key combos, you can use the Shut Down option from the settings menu. Simply refer to these steps:
- Tap to open the Settings app from your Home screen.
- Select General.
- Scroll down to the bottom of the screen then tap to select Shut Down from the given options. This will bring up the Slide to Power Off bar, which you can drag right to power off your device.
- After about 30 seconds, press and hold on the Side button until the Apple logo appears.
Wait for your phone to re-establish Wi-Fi connections and see if the problem on Wi-Fi signal drops has been rectified.
Second solution: Toggle Wi-Fi off and on.
The next method you can try if the previous solution doesn’t solve the problem would be a quick restart on the phone’s wireless feature. This should help clear out random errors causing the wireless system to encounter minor glitches. Just follow these steps:
- From the Home screen, tap Settings.
- Tap Wi-Fi.
- Slide or tap the Wi-Fi switch to turn the feature OFF. Doing so will disconnect your phone’s Wi-Fi connection.
- After a few seconds, toggle the Wi-Fi switch back on.
Your device will then re-establish signal from the selected Wi-Fi network.
In case you haven’t set up your device to auto-connect to your Wi-Fi network, you would need to select the preferred network to join. Be sure to enter the correct Wi-Fi password to ensure successful connection.
Third solution: Forget Wi-Fi network to fix your iPhone 11 that keeps losing Wi-Fi signal.
Perhaps the Wi-Fi network that your iPhone is connected has gone corrupted and is no longer working. In this case, you would need to forget or delete the problematic wireless network so you can rejoin or connect to it like the first time you did. Here’s what you should do then:
- To get started, go to your iPhone Settings-> Wi-Fi menu and make sure that Wi-Fi is enabled.
- Scroll down to the list of available networks then select your Wi-Fi network.
- Tap the information “i” icon next to the name of your Wi-Fi network or SSID.
- Then tap the option to Forget this network.
- If prompted, tap Forget network to confirm.
Deleting other unwanted Wi-Fi networks in the list is also recommended to prevent your device to auto-connect to an unsecured, distant Wi-Fi network and thus evade from encountering issues including Wi-Fi signal drops.
Fourth solution: Reset network settings on your iPhone 11.
Network connectivity issues in general can also be remedied through a network reset. This will erase all your current network settings along with incorrect or invalid configurations that caused Wi-Fi signal issues on your iPhone 11. Just be sure to note your network password beforehand because you’ll need to re-enter it afterwards to rejoin to your Wi-Fi network and get back online. Once you’re all set, follow these steps to start resetting network settings on your iPhone 11:
- Access Settings from the Home screen.
- Scroll down to and select General.
- Tap Reset then select Reset network settings option.
- Enter your device passcode if prompted.
- Tap Reset network settings again to confirm.
When the reset is finished, your iPhone should restart automatically and then loads up the default network values and options. You may have to re-enable Wi-Fi first so you can view and select your Wi-Fi network to connect to.
Fifth solution: Update carrier settings on your iPhone 11.
Carrier updates usually contain dedicated network patches that are intended to address and eliminate existing network problems plaguing on various devices. These updates are pushed by your carrier or internet service provider. If possible, try to check and install any available carrier updates on your iPhone 11. If you managed to establish a stable internet connection either via Wi-Fi or cellular network, then you can view carrier updates pending on your phone settings with these steps:
- From your Home screen, tap Settings.
- Select General.
- Tap About.
- Scroll down to the Carrier section then see if a new update is available.
You will see an option to perform this update if a new carrier update is available. Otherwise, you’ll be prompted with the currently installed settings or carrier version number on your device.
Last resort: Erase your iPhone and set it up as new (factory reset).
The last potential solution you may consider doing if all else failed to fix the problem is a factory reset. This will erase everything from your device including complex system errors that ruined the phone’s wireless system. All your files will be deleted when you factory reset your iPhone. So be sure to back up all photos, videos, and critical data before you proceed. If you think it’ll be worth a shot, then you may go ahead and factory reset your iPhone 11 with these steps:
- From the Home screen, tap Settings.
- Tap General from the given options.
- Scroll down to the bottom of the screen then tap on Reset.
- Select the option to Erase All Content and Settings.
- If prompted with a warning message, tap on Erase iPhone to proceed.
- Enter your passcode to continue.
- Tap Erase iPhone twice to confirm.
Your device will then begin wiping all stored contents and then restore its factory default settings. After the reset, you can use the start-up wizard to set your iPhone up as new.
Does your iPhone 11 still keep on losing Wi-Fi signal?
The problem could be due to some advanced settings that need to be reconfigured on your device. If you wish to troubleshoot further, then you can try working on some more advanced network settings on your device like the VPNs. A helpful suggestion is to disable VPN, if it’s enabled on your iPhone 11. You can disable VPN through settings or using a VPN application.
- To disable VPN via Settings, go to VPN settings, navigate to the Status section then select Not Connected.
Disabling Wi-Fi networking services on your iPhone 11 can also help resolve Wi-Fi issues including frequent signal drops.
- To disable Wi-Fi networking services, just go to Settings-> Privacy-> Location Services-> System Services menu.
Other people who have faced the same problem on an unstable or intermittent Wi-Fi signal were able to deal obtain ultimate solution by updating the router or modem’s firmware. Hence, you may consider this among the last options. You can seek more help from your Internet service provider or carrier on how to upgrade your modem or router’s firmware.
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