Trying to download or stream something on Netflix but getting hit with the error code 10023-10008 on your iPhone SE 3? This is a network error, and it usually means your iPhone can’t reach Netflix servers—often due to a connectivity issue, incorrect time settings, or app glitch. Here’s how to fix it.
What Does Netflix Error 10023-10008 Mean?
This error typically pops up when:
- Your iPhone is having trouble with the internet connection.
- A firewall or network setting is blocking Netflix.
- Your date and time settings are wrong.
- Something in the app has gone buggy or corrupted.
Let’s walk through the most reliable fixes.
1. Refresh Your Internet Connection
Since this is a network-related error, start with your Wi-Fi or data connection.
Power cycle your Wi-Fi router:
- Unplug your modem/router for 1 full minute.
- Plug it back in and wait until the lights stabilize.
- Reconnect your iPhone and try Netflix again.
Toggle Wi-Fi Off and On:
- Go to Settings > Wi-Fi and turn it off.
- Wait a few seconds, then turn it back on.
Try Airplane Mode Trick:
- Go to Settings > Airplane Mode, turn it on.
- Wait 30 seconds, then turn it off.
- Reconnect to Wi-Fi or data and relaunch Netflix.
Forget and Re-add Wi-Fi Network:
- Go to Settings > Wi-Fi.
- Tap the (i) next to your network > Forget This Network.
- Reconnect to Wi-Fi and test Netflix again.
2. Restart Your iPhone
A quick reboot can clear minor system glitches.
- Press and hold the Side button, then slide to power off.
- Turn your iPhone back on after a few seconds.
- Open Netflix and see if the error is gone.
3. Sign Out of Netflix and Back In
Sometimes just refreshing your login session helps.
- Open Netflix > tap your profile icon or More.
- Tap Sign Out.
- Restart your iPhone.
- Sign back into your Netflix account.
Try switching profiles too, in case the error is tied to one profile.
4. Check Your Date & Time Settings
Incorrect time can cause authentication issues with Netflix servers.
- Go to Settings > General > Date & Time.
- Turn on Set Automatically.
- Also, make sure Location Services are enabled under Settings > Privacy > Location Services > System Services > Setting Time Zone.
5. Use a VPN (Optional)
Sometimes, regional network restrictions or IP issues can trigger Netflix errors. If you suspect this:
- Try using a reputable VPN service to reroute your connection.
- Make sure it’s a VPN known to work with Netflix.
6. Uninstall and Reinstall Netflix
If the app is corrupted or outdated, a clean reinstall can fix it.
- Long-press the Netflix icon > Remove App > Delete App.
- Or go to Settings > General > iPhone Storage > Netflix > Delete App.
- Reinstall Netflix from the App Store.
- Sign in and test the connection.
Still Getting the Error?
If nothing works, try these last steps:
- Update your iPhone: Go to Settings > General > Software Update and install any available iOS updates.
- Contact Netflix Support: Use the chat option in the app or go to help.netflix.com.
- Check Netflix Server Status: Sometimes the issue is on their end. Tools like Downdetector can confirm outages.