There are a lot of factors that can interfere with your phone’s Wi-Fi internet connection. From the modem/router in use to your account’s network service status as well as software-related issues on the affected devices. All these and more must be ruled out individually in order to resolve the problem. In this post, I’ve lined up some helpful solutions and procedures you can use to troubleshoot a similar issue on the iPhone X iOS 13 Wi-Fi that keeps disconnecting. Read on to find out what causes your Wi-Fi internet to keep dropping or disconnecting after updating your iPhone X to the iOS 13 firmware.
Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar to yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our iPhone issues questionnaire.
Troubleshooting iPhone X iOS 13 Wi-Fi that keeps disconnecting
While your iPhone has started disconnecting from Wi-Fi network after installing iOS 13, checking the current network service status on your account as well as any scheduled network maintenance is still important to help you save time and effort in carrying out unnecessary procedures. In that case, you may have to contact your Internet service provider to verify your account and network service status. If there’s no network outage whatsoever and your account status and services are good but your iPhone iOS 13 Wi-Fi still keeps disconnecting, you may proceed and try the following solutions to clear out software-related factors from the underlying cause. Also make sure that your iPhone has got at least 3 bars of Wi-Fi signal. To weaker the signal is, the more likely your iPhone could get disconnected from Wi-Fi.
Don’t forget to test your Internet connection after checking all these prerequisites.
First solution: Reboot your iPhone (soft reset).
A soft reset clears out minor network errors including those that are triggered by updates. If you haven’t already, then you should do this as the first possible solution to fix random Wi-Fi disconnects on your iPhone. Here’s how it’s done:
- Press and hold the Side button and either Volume button for a few seconds and then release when the Power off slider appears.
- Then, drag the slider to turn your iPhone completely off.
- After 30 seconds, press and hold the Side button again until the Apple logo appears.
After the phone reboots, reconnect your iPhone to Wi-Fi and then see if the Wi-Fi internet still keeps dropping or not anymore.
Second solution: Turn Wi-Fi off and on.
The phone’s wireless features might have been glitching since the platform was changed. If this is just a minor glitch, then turning the Wi-Fi function off and on for a few seconds will likely correct it. Just follow these steps:
- Tap Settings from your Home screen.
- Select Wi-Fi.
- Then toggle the switch to turn Wi-Fi off.
- After 30 seconds, tap the switch again to turn Wi-Fi back on.
Toggling the Wi-Fi icon from the control center can also be considered another way to restart your iPhone’s wireless features.
Allow your device to reconnect to Wi-Fi and then see if the problem is gone.
Third solution: Use Airplane Mode trick to fix iOS 13 Wi-Fi that keeps disconnecting.
This old trick has been proven to do some wonders when it comes to resolving various types of wireless connectivity issues including random Wi-Fi disconnects. It works by simultaneously restarting the phone’s wireless features and thereby eliminates minor errors that caused the wireless system to flaw. If you wish to give it a try, then here’s how it’s done:
- Tap to open Settings app from the Home screen.
- Scroll to and tap on the Airplane Mode menu.
- Tap the Airplane mode switch to turn it on. Doing so will disable your iPhone’s wireless radios as well as its Wi-Fi features.
- While the Airplane mode is enabled, perform a soft reset on your phone.
- Once the phone is finished booting up, go back to Settings-> Airplane mode then toggle the switch to disable the feature.
Wait for your phone to re-establish Wi-Fi signal. Once the signal is steady, reconnect to your Wi-Fi network and then see if your Wi-Fi still keeps dropping.
Fourth solution: Update carrier settings, if available.
Carrier updates usually embed some patches that are coded to enhance network functions of your phone. These updates are pushed by your carriers as their way of keeping network services optimal. If possible, try to check for any pending carrier update for your iPhone through iTunes and then have it implemented. Here’s how:
- Connect your iPhone to the computer using the original USB cable/Lightning cable that came with it.
- Open iTunes on the computer.
- Wait for the syncing process to complete.
- Then click on your iPad Pro icon in the left-side of the screen.
- Navigate to the Summary section then hold down the Shift key on the keyboard.
- Then click Check for Update. Doing so will prompt you to install an iOS image (*.psw).
- Change the file type to iPhone/iPad Carrier Configuration File (*.ipcc).
- Select the desired folder/directory where you want to save the file.
- Turn off your device when finished and then turn it back on again.
Reconnect your phone to your Wi-Fi network and then see if the problem on iOS 13 Wi-Fi that keeps disconnecting is gone.
Fifth solution: Forget Wi-Fi network from your iPhone then add it back.
The Wi-Fi network might have been totally corrupted or ruined by the update and thus it’s not working. If this is the case, then you will need to delete or forget the corrupted network so that you can set it up as new. Just take note of your network password as you need to enter it later to reconnect. Just follow these steps whenever you’re ready:
- From your Home screen, navigate to Settings-> Wi-Fi menu.
- Make sure that the Wi-Fi switch is turned on.
- Scroll down and select your Wi-Fi network.
- Tap the information (i) icon next to the name of your Wi-Fi network (SSID).
- Then select the option to Forget this Network.
- If prompted, enter your passcode to proceed.
- And then tap the option to confirm that you want to forget the Wi-Fi network. The Wi-Fi network will then be removed from your device.
Also remove any other saved Wi-Fi network to prevent any of them from causing conflict with the selected Wi-Fi network on your device.
After forgetting all Wi-Fi networks, restart your iPhone and head over to Settings-> Wi-Fi menu. Toggle the Wi-Fi switch off and on then wait for the Wi-Fi network list to populate. Select your Wi-Fi network to join and connect. Be sure to enter the correct password, if prompted.
Sixth solution: Reset network settings on your iPhone.
Network settings errors inflicted by the reset update are also among other factors to eliminate. If the problem isn’t fixed after performing all prior procedures, then this can be considered among the next option. Performing this reset erases all your current network settings including saved Wi-Fi networks, APNs and other relevant information. Any associated errors including those that instigated from the recently implemented iOS 13 update will also be eliminated. Just follow these steps if you wish to proceed:
- From the Home screen, tap Settings.
- Scroll to and tap General.
- Tap on Reset.
- Select the option to Reset network settings.
- Enter your passcode if prompted.
- Tap to confirm that you want to reset network settings on your iPhone.
After the reset, you need to enable Wi-Fi and connect to your Wi-Fi network as new.
Last resort: Erase your iPhone in iTunes and restore factory defaults.
Among the last options you’ve got to try if the problem continues after performing a network reset is a factory reset. This will erase everything from your iPhone system including major iOS bugs that ruined the phone’s wireless network functions. Since your Wi-Fi isn’t stable, you need to use a computer that is connected to the Internet and has the latest iTunes version installed to carry out a factory reset. Just back up all your critical data beforehand so that you’d still be able to recover and use them later. Then follow these steps whenever you’re ready to erase your iphone x through iTunes:
- Connect your iPhone X to the computer using the supplied USB or Lightning cable.
- Open iTunes on the computer and wait for it to recognize your iPhone.
- Select your iPhone X from the list of devices in iTunes.
- Click the option to backup your iPhone X to iCloud or to iTunes on this computer, if necessary.
- Then click the Restore button to reset your device.
- If prompted, click Restore again to confirm action.
- Wait until iTunes is finished downloading and installing the new software for your iPhone X then set it up as new.
Set up your iPhone X after the reset using the start-up wizard so you can use automatic settings.
Is your iPhone X iOS 13 Wi-Fi still disconnecting?
The previous solutions are most likely all that’s needed to eliminate software-related factors that caused your iPhone X Wi-Fi to keep disconnecting in iOS 13. If the problem isn’t fixed, then try to power cycle your modem or wireless router, if possible. Doing so clears out minor firmware crashes inflicted by some iOS 13 network bugs. Just follow these steps whenever you’re ready:
- Turn off the modem/wireless router as you normally do.
- While it’s powered off, unplug its AC adapter from the power source and keep it unplugged for about 30 seconds to 1 minute.
- After the elapsed time, plug it back in then turn back on.
Wait for the modem lights, particularly the Wi-Fi signal indicator to become stable. Then connect to your Wi-Fi network again and see if the problem is gone.
- Connect your iPhone to the computer using the Lightning cable that came with it. If necessary, quit iTunes if it’s currently running on your computer.
- While your iPhone is connected, do the force restart sequence. Just press the Volume Up button then quickly press the Volume Down button. Finally, press and hold the Side button until your phone restarts and shows the iTunes recovery screen. Do not release the Side button when the Apple logo appears because you will need to put your device in recovery mode.
Connect with us
We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our troubleshooting page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks.