Apple iPhone X Troubleshooting

Apple iPhone X

What issues are you experiencing?

Recent Guides

What to do when your Apple iPhone X won’t turn on? [Troubleshooting Guide]

By Felix | June 14, 2019

One of the common issues afflicting smartphone users is on power problems. Any device can succumb into this dilemma regardless of whether it’s high-end or not. Even the new ones like the latest iPhone X from Apple can get you into the same trouble at any time. So what will you do then if your

How to fix an iPhone X that keeps showing No Service error [Troubleshooting Guide]

By Grace | June 2, 2019

When your iPhone X is showing No service, network services such as calling and texting aren’t available. This means you can’t make or receive phone calls and text messages. You can’t also connect to the Internet through cellular data. Several factors can trigger this error to occur and that include account problems, carrier issues, network

How to fix iPhone X wifi issues: keeps disconnecting from wifi networks

By Harvey | June 2, 2019

As there’s a lot of #iPhoneX users asking help with connection issues, we realize that we need to publish another troubleshooting article to address them. If you have a wifi or connectivity issue on your own iPhone X device, make sure to browse through the cases and see if our solutions will help. Before we

How to fix an iPhone X that won’t connect to App Store [Troubleshooting Guide]

By Grace | June 2, 2019

App Store is among the core apps in iOS devices. But most people would only realize the importance of this app if it doesn’t work as intended whenever they need to use it. Given the fact that the App Store is an online or server-based application, it is but inexorable for the app to experience

How to fix your Apple iPhone X that won’t update to iOS 12 wirelessly, prompts software update failed error [Troubleshooting Guide]

By Harjie Hisona | June 2, 2019

Keeping your iPhone software up-to-date is recommended to ensure that your device is at its optimum performance and to keep free from random bugs and glitches. Apple typically pushed periodic updates after every major iOS releases. On the 17th of September this year, iOS version 12 was officially rolled out by Apple. It’s a major

How to fix iPhone X with out-of-focus and blurry camera

By Harvey | June 2, 2019

Some #iPhoneX users have reached out to us to ask help for their blurry photos so this post is our response for them. Blurry images can be a product by a software glitch or a hardware malfunction so in this troubleshooting article, we give you the steps that you can try to identify where the

How To Fix Face ID Not Working On iPhone X

By Chad | June 2, 2019

The #iPhoneX is one of the newest members of the iPhone family which sports a fresh design that’s different from its predecessors. You will immediately notice that it does not have any physical home screen button and the front display has a notch on top. Under the hood lies some of the most powerful components

How to fix Messenger that keeps crashing or stops working on your iPhone X after installing a new iOS update (easy steps)

By Grace | June 2, 2019

Is the new iOS update causing your iPhone X Messenger app to become unstable or keep crashing? If that is so, then this post might be able to help you. Read on and get some inputs if needed. Software updates are generally intended to keep a device system more optimized, free from flaws, and still

What to do if iPhone X freezes and won’t power down

By Harvey | June 2, 2019

Hello Apple fans! Today’s troubleshooting article will deal with some of the common issues of the #iPhoneX. When it comes to iPhones, troubleshooting is mostly limited to software ones. Don’t forget, if software solutions won’t work, the cause if most probably beyond your ability to fix. It’s not really a bad idea to contact Apple

Specifications

Memory

  • 3 GB RAM
  • 64 / 128GB ROM
  • no microSD card slot

OS & CPU

  • iOS 11.1
  • Apple A11 Bionic
  • Hexa-core 2.39 GHz (2x Monsoon + 4x Mistral)
  • Apple GPU (three-core graphics)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2716 mAh battery
  • up to 19 hours talk time over 3G (approx.)
  • up to 60 hours music play

Display

  • Super AMOLED capacitive touchscreen
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass
  • 3D Touch display
  • Dolby Vision/HDR10 compliant

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera

Build

  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 174 g (6.14 oz)
  • IP67 certified – dust and water resistant
  • Water resistant up to 1 meter and 30 minutes
  • Nano SIM
  • Apple Pay (Visa, MasterCard, AMEX certified)