Welcome to our Apple iPhone X troubleshooting page!
This page will contain all the links to our posts about the Apple iPhone X. We mostly help our readers who reach out to us about their problems and provide them with solution and troubleshooting guides they can use to try and solve them. Those problems and solutions will be contained in a post and we’ll post them in this blog.
Aside from troubleshooting guides, we will also be posting tutorials, tips and other posts that will be helpful for the owners. We strive to help anyone who visits our site that’s why we make it easier to find posts for specific problems. It’s better that you bookmark this page so that it would be easier to find it in case you need help with your iPhone X.
For those who are looking for a solution to their problems, try to browse through the links below and look for issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you need further assistance, feel free to contact us by completing our iOS problems questionnaire and we will be willing to help you.
Contents
Key Features
- iOS 11.1
- Apple A11 Bionic
- 12 MP Rear-Facing Camera
- 7 MP Front-Facing Camera
- Face ID
- IP67 certified – dust and water resistant
- Bluetooth 5.0
- 2716 mAh battery
Specifications
Display
- Super AMOLED capacitive touchscreen
- 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
- 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
- Scratch-resistant glass
- 3D Touch display
- Dolby Vision/HDR10 compliant
Firmware and Processor
- iOS 11.1
- Apple A11 Bionic
- Hexa-core 2.39 GHz (2x Monsoon + 4x Mistral)
- Apple GPU (three-core graphics)
Camera
- Dual 12 MP Rear-Facing Camera
- phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
- Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
- 7 MP Front-Facing Camera
Battery Life
- Non-removable Li-Ion 2716 mAh battery
- up to 19 hours talk time over 3G (approx.)
- up to 60 hours music play
Memory
- 3 GB RAM
- 64 / 128GB ROM
- no microSD card slot
Connectivity
- Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
- Bluetooth v5.0, A2DP, LE
- comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
- USB 2.0, reversible connector
- with NFC capability that supports Apple Pay only
Audio
- comes with a stereo loudspeaker
- Active noise cancellation with dedicated mic
- Lightning to 3.5 mm headphone jack adapter
Build
- Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
- Weight: 174 g (6.14 oz)
- IP67 certified – dust and water resistant
- Water resistant up to 1 meter and 30 minutes
- Nano SIM
- Apple Pay (Visa, MasterCard, AMEX certified)
Problems / Solutions
Power Issues
- What to do when your Apple iPhone X won’t turn on? [Troubleshooting Guide]
- What to do when your Apple iPhone X won’t charge or charging very slow? [Troubleshooting Guide]
- What to do if your iPhone X is overheating? [Troubleshooting Guide]
- How to make your iPhone X battery last longer
- What to do when your iPhone X is charging very slowly? [Troubleshooting Guide]
- Apple iPhone X shows up “liquid detected” error when charging (easy steps)
- iPhone X won’t turn back on after accidental drop, gets stuck in Apple logo screen, other issues
- Why does my iPhone X heating up so fast, overheating? [Troubleshooting Guide]
Operating System Issues
- How to fix an iPhone X that is overheating after installing a new firmware update (easy steps)
- How to fix an iPhone X that keeps crashing and freezing after an update [Troubleshooting Guide]
- What you can do if iPhone X screen is not responding [troubleshooting guide]
- How to fix iPhone X “unable to verify update” error [troubleshooting guide]
- How to fix an iPhone X that is stuck on Apple logo, infinite boot loops [Troubleshooting Guide]
- How to set Do Not Disturb for one specific contact only on your iPhone X [tutorial]
Apps Issues
- How to watch Netflix movies on your iPhone X even if you’re offline [tutorial]
- How to fix Facebook app that keeps crashing on your iPhone X (easy steps)
Internet Issues
- How to fix Apple iPhone X that cannot receive emails through Mail app? [Troubleshooting Guide]
- How to fix an iPhone X that keeps losing signal (easy steps)
- How to fix an iPhone X that cannot access Internet even if connected to Wi-Fi network? [Troubleshooting Guide]
- How to fix an iPhone X that won’t pair or connect to a Bluetooth device [Troubleshooting Guide]
- iPhone X keeps showing No Service and won’t connect to the network
- Why does your iPhone X won’t connect to Wi-Fi and how to fix it (easy steps)
- iPhone X unable to connect to wifi after an update [troubleshooting guide]
- What to do when you cannot set up email on your Apple iPhone X (easy steps)
- Why does my iPhone X unable to connect to Wi-Fi, no Internet access and how to fix it? [Troubleshooting Guide]
Calling Issues
Texting Issues
Camera Issues
- How to take screenshots on an iPhone X [tutorial]
- How to fix iPhone X with out-of-focus and blurry camera
- How to use Burst Mode on your iPhone X (take, view, and save Burst Photos)
Sound Issues
- How to fix the iPhone X microphone that is not working (easy steps)
- How to fix an iPhone X that suddenly lost sound or no audio outputs (easy steps)
- How to fix an iPhone X that has no sound, audio problems (easy steps)
- How to fix iPhone X notifications that play in silent mode (easy steps)
Memory Issues
Screen Issues
- How to fix unresponsive display problem on iPhone X? [Troubleshooting Guide]
- How to fix an iPhone X that is responding to touch inputs very slowly, delayed touchscreen response [Troubleshooting Guide]
- What you can do if iPhone X screen is not responding [troubleshooting guide]
- Easy ways to fix an iPhone X unresponsive screen issue [troubleshooting guide]
- iPhone X won’t turn back on after accidental drop, gets stuck in Apple logo screen, other issues
Tutorials & How Tos
Systems & Settings
- How to backup iPhone X files and perform iTunes restore, Recovery Mode restore, DFU Mode restore on iPhone X [Tutorials]
- What to do before restoring your iPhone X in iTunes, recovery mode, DFU mode?
- How to backup apps, contacts, media and photos on your iPhone X?
- How to restore your iPhone X from a backup in Cloud?
- How to restore iPhone X using iTunes
- How to restore iPhone X in Recovery Mode
- How to restore iPhone X in DFU Mode
- What to do when you encounter problems while trying to restore your iPhone X?
- Apple iPhone X Reset Guide: How to perform a soft reset, hard reset or force restart, factory reset or master reset on your new iPhone [Tutorials]
- How to restart or soft reset your iPhone X?
- Alternative method: Using the iPhone X settings menu
- How to force restart your iPhone X (hard reset)?
- How to factory reset your iPhone X (master reset)?
- How to reset your iPhone X to factory defaults using iTunes?
Apps & Data
- Apple iPhone X Apps and Data Transfer Guide: How to transfer files from other devices to your new iPhone X [Tutorials]
- First Few Requisites before using your new iPhone X
- How to set up your iPhone X from a previous iOS backup?
- How to transfer previous iOS apps and data to your new iPhone X?
- Transfer files using Quick Start
- Transfer files using iCloud
- Transfer files using iTunes
- What to do when you encounter any problem during the data transfer to iPhone X?
- How to use iBooks and manage PDF documents on your new Apple iPhone X [Tutorials]
- How to download and buy books from iBooks Store with your iPhone X iBooks app?
- How to read and listen to audiobooks with your iPhone X iBooks app?
- How to organize your iBooks library on iPhone X?
- How to delete books and audiobooks on your iPhone X iBooks?
- Using iBooks with PDF documents on iPhone X
- How to use iBooks with PDF documents on your iPhone X?
- How to sync and save PDFs on your iPhone X?
- How to email or print PDFs or notes in iBooks on your iPhone X?
- How to send iBooks as a gift through email on your iPhone X?
- How to resend and redeem an iTunes Gift?
Contacts & Calling
Network & Connections
- Apple iPhone X Wireless Connectivity Guide: How to set up and manage Wi-Fi networks on your iPhone X [Tutorials]
- Setting Up Wi-Fi during Initial Setup
- Manage Wi-Fi networks and settings
- How to enable Wi-Fi on your iPhone X?
- How to connect to a secure Wi-Fi network on your iPhone X?
- How to connect to a hidden Wi-Fi network on your iPhone X?
- How to turn Wi-Fi off from your iPhone X?
- How to delete or forget Wi-Fi network on your iPhone X?
- How to disconnect from Wi-Fi networks on your iPhone X using Control Center?
Email & Messages
- Apple iPhone X Email Guide: How to set up and manage email accounts and messages on your iPhone X [Tutorials]
- How to set up/add a personal email account on your iPhone X
- How to add email account manually on your iPhone X
- How to set up/add a corporate email (Exchange ActiveSync) account on your iPhone X
- How to set a default email account on your iPhone X
- How to remove/delete an email account on your iPhone X
- Other email options you may configure
Camera, Sound, Media & Notifications
- Apple iPhone X Audio Guide: How to manage sound settings and notifications on your iPhone X [Tutorials]
- How to enable/disable emergency alerts on your iPhone X?
- How to set or change notifications for incoming email on your iPhone X?
- How to set or change ringtones for calls and text tones on your iPhone X?
- What to do first if your iPhone X has not sound for calls, texts, emails, or other alerts?
Hardware & Storage
- Apple iPhone X Storage Guide: How to manage internal memory storage space on your iPhone X [Tutorials]
- How to view and check available storage space on your iPhone X?
- Check/View available memory on your iPhone X through iTunes
- How to free up space on your iPhone X internal storage?
- How to manage apps from your iPhone X Storage menu?
- How to move files and data from Android device to your iPhone X? [Tutorials]
- Wireless data transfer: Moving your data from Android to iPhone X with Move to iOS app
- Manual transfer of data from Android to iPhone X
- How to manually transfer mail, contacts and calendars from your Android device to iPhone X?
- How to manually transfer photos and videos from your Android device to iPhone X?
- How to manually transfer music from your Android device to iPhone X?
- How to manually transfer Books and PDFs from your Android device to iPhone X?
- How to manually move Apps from your Android device to iPhone X?
Tips & Tricks
- Apple iPhone X Power Saving: How to preserve and extend battery life on your iPhone X [Tutorials]
- How to take care of your iPhone X battery [performance tips and tricks]
Device Management