This post will help you deal with a Snapchat error on the 3rd generation special edition iPhone. Read on to learn how to deal with the iPhone SE 3 (2022) Snapchat Could Not Connect error.
What causes Snapchat Could Not Connect Error?
One of the Snapchat errors encountered by many iPhone owners is the “Could not Connect” error. As the error message entails, something went wrong with the connection and that you would need to try connecting again.
Based on the error prompt itself, the problem is more likely attributed to a lost internet connection. Thus, it is possible that your iPhone suddenly got disconnected from the internet while attempting to launch Snapchat. As a result, the app likewise failed to connect to the main server and was unable to load up as intended.
Aside from internet problems, there are also other factors that you need to consider ruling out when dealing with this Snapchat error on your iOS device.
Random firmware issues, faulty updates, network settings conflicts, VPN conflicts, data corruption and server-related issues are among other possible causes that you should consider looking into when dealing with this issue.
Outlined below are simple tweaks that you can try when troubleshooting the “Could Not Connect” error on your iPhone SE 3 Snapchat app.
Troubleshooting iPhone SE 3 (2022) Snapchat Could Not Connect error
Performing the following generic solutions will help eliminate common factors that can trigger Snapchat errors to occur on an iOS device.
Before you proceed, verify and ensure that your iPhone’s date and time information is correct. If necessary, set the date and time to automatic so it will use the information on your location’s time zone.
To ensure optimal system performance, make sure that your iPhone is running on the latest iOS version available.
Feel free to start whenever you’re all set to troubleshoot your device.
Solution #1: Force stop then restart Snapchat.
If everything was working fine and then suddenly the connection error appears, it’s possible that a random in-app glitch has occurred resulting in Snapchat disconnected from the main server.
Oftentimes, random errors like this are easily rectified by ending and restarting the glitching app.
So this is what you should do first:
- Launch the Multitasking view/Apps switcher by swiping up from the bottom-left edge of the Home screen on your iPhone. Find the Snapchat app card and then swipe on it to close or terminate the app.
Do the same to end all other background apps to prevent any of them from disrupting Snapchat the next time you launch it.
This method is also a way to clear out errant cache from within the Snapchat’s storage that might have triggered minor glitches.
After ending all background apps, relaunch Snapchat and see if the error is gone.
Solution #2: Reboot the iPhone (soft reset).
Another simple yet very effective solution to various types of iPhone issues including random app errors is restarting.
Performing a soft reset is therefore deemed among the very first potential solutions. This effectively eliminates any errant cache files from the system storage that are causing conflicts to other apps and system services. It does not affect any saved information from the internal storage so nothing will be deleted.
Just follow these steps to restart or soft reset the iPhone SE 3:
- Press and hold the Side button on the top-right edge and then release when the Power off slider appears.
- Drag the Power Off slider to the right. Doing so powers off the device.
- After a few seconds, press and hold the Side button until the Apple logo appears.
If the iPhone gets stuck when the Snapchat error occurs, performing the alternative reboot or force restart would be necessary. This works the same as a soft reset but carried out through the hardware keys.
- To force restart the iPhone SE 3, press and quickly release the Volume Up button then press and quickly release the Volume Down button. Finally, press and hold the Side button until the Apple logo appears.
Just like the normal reboot, a force restart does not affect any user data so you won’t lose any important files from your iPhone storage.
Solution #3: Optimize your iPhone’s internet connection.
The error apparently denotes that something is wrong with the network connection and that’s why Snapchat is unable to work as intended.
Should this error be attributed to minor internet connection flaws, refreshing the iPhone’s internet connection will likely fix it.
So here’s what you should do next:
Restart Wi-Fi/Cellular connection
- If you’re on Wi-Fi, go to Settings-> Wi-Fi menu then tap to turn the Wi-Fi switch off for a few seconds and then tap to turn it on again.
- If you’re on Cellular data, go to Settings-> Cellular Data menu and toggle the Cellular data switch off and on again.
Forget then re-add Wi-Fi network.
To ensure that the error isn’t due to a corrupted Wi-Fi network, you can disconnect or delete the current network and then add it back.
- To delete the network, just go to Settings-> Wi-Fi menu. Tap the information (i) icon next to the name of your Wi-Fi network and then tap Forget This Network on the next screen to continue. Read the warning prompt and then tap Delete/Forget to confirm.
The network will then be removed from the iOS wireless directory. To add it back, just toggle the Wi-Fi switch off and then back on again. After restarting Wi-Fi, set up the Wi-Fi network to join and connect to it like the first time.
If you’re on cellular data, just disconnect from your data network and then reconnect. Performing the Airplane mode trick to simultaneously disconnect and reconnect all wireless services on your iPhone is also a helpful alternative to clear out random wireless issues in iOS.
Performing a network settings reset (reset network settings) on the iPhone can also be considered among the last options to clear out network-related errors tied to settings conflicts.
If none of these is able to fix Snapchat, try the next applicable tweaks.
Solution #4: Update Snapchat to the latest version available.
App updates pushed by software developers also embed essential patches to get rid of any existing bugs and malware that make the app shaky and erratic.
If you haven’t enabled auto-updates for your apps, manually downloading and installing pending updates on the App Store would be necessary.
- To manually update apps on the iPhone SE 3, just open the App Store app then tap on your profile icon. On the next screen, scroll to view pending updates and release notes.
If a new update is available for Snapchat, it will appear on the updates screen. Simply tap the Update button next to Snapchat to update the app.
If multiple app updates are available, tap Update All to download and install all app updates at once.
Don’t forget to restart/soft reset the iPhone after updating apps to ensure all recent software changes are properly implemented. This is also imperative to refresh apps and system services.
Solution #5: Manually Offload Snapchat.
Loading errors among apps may also be due to memory issues. The same thing with other performance issues such as random app crashes, freezes and sluggishness.
A potential solution to memory-related in-app glitches is manual offloading of the problematic application.
- To manually offload Snapchat on the iPhone SE 3, navigate to Settings-> General-> iPhone storage menu and then select Snapchat from the list of apps. On the succeeding menu, tap Offload app and then tap Offload app again on the pop-up message to confirm.
The app will then be deleted while all its data and documents are kept.
To use Snapchat again, you will need to redownload the app by tapping on its offloaded icon from the Home screen. Wait for the app to finish reinstalling. By then you can launch the app again.
Solution #6: Uninstall then reinstall Snapchat.
If the problem is due to the Snapchat app that has become corrupted, uninstalling the corrupted version of the app would be necessary for you to fresh install the latest version of the app.
Unlike offloading, uninstalling will delete the app and all its associated data and documents. This means that all your in-app messages, settings, status and other information saved in the app will be deleted.
On a positive note, this will likewise obliterate any errant in-app data that ruined the app’s normal operation.
Should you wish to proceed, just follow these steps to uninstall Snapchat and reinstall the app on your iPhone SE 3:
- From your iPhone’s Home screen find and then long-press (touch and hold) the Snapchat app icon. Doing so will open the quick menu options for the app.
- On the quick menu, tap Remove app and follow the rest of the onscreen instructions to uninstall the Snapchat app.
- After uninstalling/deleting the app, reboot your iPhone then launch the App Store app.
- While on the App Store main screen, tap on your Apple ID profile and then select Purchased.
- Locate Snapchat and then tap the Get button or Cloud icon to redownload and install the app on the device.
When Snapchat is completely installed, sign into your Snapchat account and see if the error is gone.
Is Snapchat still not working?
If the error persists after performing all the above solutions, you can try these additional workarounds, if applicable.
Disable VPN connection (if there’s any).
Some iPhone users who encountered this error have managed to resolve it by disabling the iPhone’s VPN connection. Using a VPN may assign your iPhone with an IP address that’s banned in Snapchat. As a result, the connection is barred.
- To turn off VPN on the iPhone SE 3, just go to Settings-> General menu then select VPN. On the next menu, toggle the VPN status to Not Connected.
Now try to launch Snapchat while VPN is disabled and see if the error is gone.
You can always turn it back on after running Snapchat to keep your device safe from any hackers and online marketers.
Reset all settings on your iPhone.
Resorting to iOS resets is also deemed among other drastic solutions especially when dealing with complex system issues that could not be remedied by basic solutions. In this case, your next option is to reset all settings on the iPhone. This will likely solve the problem if the error is triggered by some settings conflicts like custom system settings that result in unexpected conflicts with Snapchat services.
- To reset all settings on the iPhone SE 3, just go to Settings-> General-> Transfer or Reset iPhone-> Reset and then tap Reset all settings on the succeeding menu. Read the reset details on the next screen and then tap Reset settings to confirm.
Resetting all settings is different from a factory reset as it doesn’t affect any user data from the iPhone storage.
After the reset, all system settings are restored to their default values but all your downloaded apps and saved files remain as is.
Seek More Help
For further assistance in performing more advanced solutions, you can reach Snapchat support on Twitter or visit the official Support Page of Snapchat. Just let them know exactly about the onset of the problem and the recent changes/actions you’ve done on your device or the app itself before the “Could not Connect” error occurs.
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