How to fix an iPhone 7 Plus notification alert that is not working, showing incorrect notifications after iOS 11 update? [easy steps]

Couldn’t get your notification alerts to work properly on your iPhone 7 Plus after updating to iOS 11? If that is so, then you need to do something on your end to make it work again. But the question is on how are you going to fix your iPhone 7 Plus notification that is not working or showing after updating the iPhone firmware to iOS 11? Read on to find out how.

While this issue may not that be a big deal to many, it matters to other people. Notifications are designed to give you a heads up of the most recent and significant updates for apps and your iPhone system. Just think about a scenario in which you’re relying much to emails for your daily business transactions but then you missed to view or reply to a significant email because you did not receive any notification on your iPhone that tells you about the new email you received in the first place. This could mean a net loss for your business then. That said, any issue affecting the notifications or alert system on your iPhone 7 Plus should be addressed and not just taken for granted.

But before anything else, if you have other concerns with your iPhone 7 Plus, make sure you drop by our troubleshooting page for we have already addressed some of the most commonly reported issues with this new iPhone. If you need further assistance or if you can’t find what you’re looking for in that page, fill up our iPhone issues questionnaire and hit submit. Don’t worry, it’s a free consultation service so you don’t have to worry about anything. Just give us more information about the problem and we’ll do our best to help you fix it.

Recommended workarounds and potential solutions

Before you start troubleshooting your iPhone 7 Plus, verify and ensure that notifications are enabled or allowed on your device. Manually turning on  notifications for your apps will likely be necessary if you want to get notifications from all of them. Also make sure that your iPhone 7 Plus is connected to the Internet. Email notifications regarding the latest inbox update will likely not show up when your device is not connected. You can do a test browsing to make sure you can access online services.

Restart or soft reset

Sometimes, certain apps just couldn’t get to start working immediately after a new update is installed. And the same goes for your iPhone 7 Plus notifications. And to make things work properly again as intended, a restart on the device is often needed. There will be no personal data affected in the process and therefore it’s very safe, simple and effective.

To do a standard restart or soft reset, press and hold the Power button for a few seconds until the Slide to Power off screen appears. Drag the slider to power off your device completely. Leave it off for about 30 seconds then press the Power button again until the Apple logo appears.

Allow your iPhone to complete the boot up process and see if that fixes everything including your notifications.

Clear all on-screen notifications

It’s possible that your iPhone 7 Plus, an app, or any of your current on-screen notifications is glitching thus preventing new notifications from showing or showing incorrect notifications instead. If this is what’s occurring, then you can try to correct or rectify the glitch by clearing all on-screen notifications.

To do so, tap or do a long press the X on the notification screen. Wait until you’ll see a new notification and see if everything works and appears as it should.

Turn off Do Not Disturb

DND or Do Not Disturb is a feature on your iPhone that is used to filter or block calls, texts, and emails notifications on your device. It’s often useful when you don’t want to take phones or be distracted by any incoming alerts from your iPhone while at work, in an important session or in the library perhaps. To rule this out from the probable cause, you can just turn Do Not Disturb on your iPhone 7 Plus and see if that will make any changes on how  notification alerts appear on your device.

To do so, head over to Settings-> Do Not Disturb, then tap the switch to turn the feature off. Doing so enables all calls and alerts on your iPhone 7 Plus as they normally do.

After making the changes, restart your iPhone then try to see how notification alerts are appearing on your device.

Reset network settings

A network settings reset might be necessary and helpful if the problem is due to your Internet connection like when your device has intermittent connection or no Internet at all. This reset will restore the network configuration to its original values thus eliminate any error that might have caused conflict to relevant services on your iPhone including notifications. Be sure to take note of your network passwords beforehand as they will be erased in the process.

To perform a network settings reset on your iPhone 7 Plus, go to Settings-> General-> Reset-> Reset Network Settings.

Wait until the reset is complete and when it’s finished, your iPhone will reboot.

After the restart, set up and connect to your wireless network then try to see if your iPhone 7 Plus notifications are showing correctly or as intended.

Restore iOS or reset factory defaults through iTunes

This can be considered a last-ditch solution if none of the prior methods is able to get your notifications to show correctly on your iPhone 7 Plus after updating to iOS 11. In this case, the problem can be due to a software bug that came along with the new update and that bug has to be eradicated for everything to work properly on your device. Usually, Apple will issue a fix patch for identified post-update problems however it also denotes the need for you to wait until the next update arrives. Instead of waiting for a fix patch, you can resort to any applicable workarounds to keep things working back to normal on your iPhone but if nothing helps, a system restore or reset can be an option. Please note though that all your data including personal information stored on your iPhone’s internal memory will be erased in the process. That said, creating a backup of your iPhone data is necessary. Once you’ve got the backup secured, proceed with the iOS reset or restore through iTunes.

You will need to use a computer with the latest version of iTunes software installed to carry out system restore and reset. Then follow these steps:

  1. Open iTunes on your computer.
  2. Connect your iPhone 7 Plus to your computer using the supplied USB connector or Lightning cable.
  3. If prompted, enter your device passcode or tap the option to Trust this Computer on your iPhone screen. Then follow the onscreen instructions.
  4. Select your iPhone when it shows up in iTunes.
  5. Click the option to Restore Backup in iTunes.
  6. Refer to the date and size of each backup file and select the most relevant, probably the latest backup you have.
  7. Click the Restore button and then wait for the restore process to finish.
  8. If prompted, enter your password for your encrypted backup.

Be sure to keep your device connected after it reboots and wait for it to sync with your computer.

When the sync finishes, you can disconnect your iPhone from the computer.

If you encounter an error while attempting to restore an iOS backup, make sure that iTunes is updated. Alternatively, you can do a factory reset through your iPhone 7 Plus settings menu instead.

Seek more help

Still couldn’t get your notifications to work as intended on your iPhone 7 Plus even after restoring iOS?

If so then you may escalate the problem to Apple Support or your carrier for them to be notified of the issue and probably have it included in the list of post-update issues to be addressed by the iOS 11.3 fix patch. Also ask for other options while waiting for the fix patch.

Engage with us

If you have other issues with your Apple iPhone 7 Plus, we are always willing to help. Contact us through our iPhone issues questionnaire and provide us with all necessary information about your problem so we can find a solution to your issue.

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