Sound problems like notification errors in smartphones and tablets are often due to hardware damage like a defective microphone or speaker. Among the common symptoms include no sound, static and noisy background. Other sound symptoms are a bit bizarre, just like what some Apple device owners have raised regarding notification sounds that play while their respective devices are in silent mode. Apparently, problems like this are software-related. This means that they can be remedied at home by performing some tweaks to eliminate the possible culprits. The solutions I’ve mapped out below are used to fix a similar issue on the iOS 13 notification bug transpiring on the iPad Pro 2018 device. Read on to find out what to do if your iPad Pro alert sounds play in silent mode in iOS 13.
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Troubleshooting iOS 13 notification bug on Apple iPad Pro 2018
Normally, clock alarms and audio apps like Music and some games would still play sounds through the built-in speaker even when your device is in silent. The same thing goes with the sound effects for Voice Memos, Camera, and Emergency Alerts, in some regions. If notifications play in silent mode when not using any of the features on your iPad Pro, chances are that you’re affected by the iOS 13 notification bug. Performing the following solutions will help you find out what caused your iPad Pro notifications to play even when in silent mode. Any of these procedures will likely resolve the issue for as long as no hardware damage is present on your iPad. You may begin troubleshooting whenever you’re ready.
First solution: Toggle the ringer switch back and forth.
The recent update might have switch your iPad Pro back to ring mode automatically. As a result, all sounds become audible after the update. To clear this out, toggle the ring/mute icon on and off. The ring/mute button on your iPad Pro is located in the control center. This denotes the need to access the Control Center to switch between ring and mute mode. Just follow these steps:
- Swipe down from the top-right corner of your iPad’s display to open the Control Center.
- Then tap the bell icon to turn the feature on or off. Since you want to mute notification alerts from your iPad, tap to turn off the ring icon.
To test if your iPad Pro is already muted, try to play sounds through apps or ring your iPad to see if you hear it sound.
ALSO READ: How to fix iPhone XS iOS 13 Gmail app that’s not working, doesn’t load properly
Second solution: Soft reset to fix iOS 13 notification bug on your iPad Pro.
Performing a soft reset is necessary after updating. In fact, it’s often needed to properly save and apply the recent system changes. Rebooting the device after an update installation is also important to keep apps and system functions working properly after the recent system changes. If you haven’t already, then you must reboot your iPad Pro right now. Here’s how:
- Press and hold the Power button and the Volume Down button for a few seconds until the Slide to Power off appears on the screen.
- Drag the slider to power off the device completely.
- After 30 seconds, press and hold the Power button until the Apple logo appears then release.
Wait for your iPad to finish rebooting and then test to see if notification alerts are still playing or audible even when the device is set to silent mode.
Third solution: Lock the ringer and alert volumes on your iPad Pro.
To make sure the alert volumes aren’t increased unintentionally, you can lock the ringer and alert volumes through your iPad Pro settings. But before you do so, adjust the volume down to the lowest level to mute your iPad sounds. After muting the device, follow these steps to lock the ringer and alert volume through settings:
- From your Home screen, tap Settings.
- Tap Sounds & Haptics.
- Toggle the switch next to the Change with Buttons option to turn the feature OFF.
Doing so will nullify any sound or volume level changes made through the ringer and volume controls.
ALSO READ: How to fix iPhone XS iOS 13 overheating problem, why does my iPhone easily get warm in iOS 13?
Fourth solution: Update all your apps.
If the problem only occurs to a certain application, then it must be an isolated issue with that app. It’s possible that this app has gone rogue from the recent update because it has failed to meet the minimum system requirements to run smoothly in the iOS 13 platform. This is usually what happens if an app isn’t up to date. To clear this out, head over to the App Store and find any pending updates for that app to implement. Installing pending app updates in iOS 13 is done through these steps:
- From the Home screen, tap to open the App Store app.
- Tap on your Apple ID profile picture located on the top-right corner of the screen.
- Scroll down to the Pending Updates section. This section is only available if there are pending updates on your iPad. A list of recent updates to your apps will then show up underneath this section.
- To apply pending updates manually, tap the Update button next to the name of the app. Doing so will install individual app updates.
- Otherwise, tap the Update All button to prompt the device to download and apply all updates to your apps in the background.
Give your iPad another restart after installing all pending app updates to ensure that all new software changes are properly applied and likewise to refresh the apps. Then try and see if that solves the problem.
Fifth solution: Reset all settings on your iPad Pro.
Settings that are automatically implemented from the recent iOS 13 update might have ruined your current configurations and thereby results in some sound conflicts and triggered the alert sounds to play even when the device is in silent mode. To correct these errors, performing a reset on all your settings can help. This will erase all your current settings including some flawed automatic overrides from the recent iOS 13 update installed on your device. This reset does not affect any saved data on your iPad’s storage so there’s no need to back up files beforehand. Just proceed and follow these steps whenever you’re ready:
- From the Home screen, tap on Settings.
- Select General.
- Scroll down and tap on Reset.
- Choose the option to Reset all settings.
- Enter your passcode when asked to proceed.
- Then tap the option to confirm that you want to reset all settings on your iPad Pro.
Your iPad should restart automatically when the reset is finished and then loads up the original values and options. To use features that are disabled by default, you will need to enable them individually.
Then mute or set your iPad to silent mode and see if alert sounds are still playing.
Last resort: Factory reset/master reset your iPad Pro.
If the iOS 13 notification bug isn’t resolved by the previous methods, then it must be inflicted by some complex system errors that require more advanced solutions like a full system reset or factory reset. Major system issues on the device are also addressed by a factory reset. It works by wiping everything from your iPad’s system including stubborn bugs and complex errors that ruined the notification system of your iPad Pro. Just be sure to back up files beforehand so you’d still be able to recover them later. If you wish to proceed, then refer to these steps and start wiping your device:
- From your Home screen, tap on Settings.
- Select General.
- Scroll down and tap on Reset.
- Tap to choose Erase all content and settings from the given options.
- If prompted, enter the correct passcode to proceed.
- Then confirm that you want to factory reset your iPad Pro.
The factory reset will then instigate. It may take several minutes depending on the amount of data to erase on your device. After the reset, your iPad should restart automatically and then loads up its factory default settings. To use it again, you will need to set it up as new. A start-up wizard will help you set up and configure your device using automatic settings. Feel free to use it then.
After the factory reset, your iPad should already be free from any sort of system flaws unless a stubborn notification bug is embedded into the iOS 13 platform.
ALSO READ: How to fix iOS 13 no sound problem on your iPhone XS, audio not working after iOS update
Still troubled with the iOS 13 notification bug on your iPad Pro 2018?
Software-related issues that aren’t resolved by a factory reset are usually regarded among other major system flaws that require more advanced solutions. In the case where the problem started from an update, resorting to a system restore can be considered among the last possible solutions. You’ve got two restore options to choose from at this point and that’s either a recovery mode restore or DFU mode restore. You can start with a recovery mode restore first to put your device in a recovery state and then restore it from a previous iOS backup saved on your computer through iTunes. If that is still not successful, then that’s when you would consider performing a DFU mode restore. This is the deepest type of system restore done on an iOS device to repair major system flaws including the iOS 13 notification bug that still keeps your iPad Pro play alert sounds even when it’s in silent mode.
Performing major software repair using alternative iOS repair and recovery tools is also another option to consider if iTunes would fail to fix the iOS 13 notification problem. Just download your preferred iOS repair and recovery software on a compatible computer and then connect your iPad to your computer via USB cable/Lightning cable to get started. Like iTunes, controls and command buttons are available for you to utilize in order to complete the iOS repair and restore procedures.
If all else failed to fix the problem, then you better have it escalated to Apple Support already so that iOS developers will be notified that such a problem exists from the recent iOS 13 update and then create the required fix patch or permanent solution..
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