Not getting Facebook push notifications on your iPhone XS? You’re not alone — and if you’ve already tried everything from reinstalling the app to factory resetting your phone, it might be time to dig deeper.
Here’s how to troubleshoot and fix the issue — especially if the problem only affects one specific Facebook account and not others.
Confirm It’s Account-Specific First
If other Facebook accounts work just fine on the same device, and only your account doesn’t show push notifications, the problem is almost definitely in your account’s notification settings — not the app, device, or iOS version.
How to Fix Facebook Account Notification Settings
Here’s how to check and fix the push notification settings tied to your Facebook account:
- Open the Facebook app on your iPhone.
- Tap the Menu icon (three horizontal lines) at the bottom right.
- Scroll down and tap Settings & Privacy.
- Tap Notification Settings.
- Tap Push under “Where you receive notifications.”
- Make sure Mute Push Notifications is turned OFF.
- Go back to the main Notification Settings screen.
- Customize which alerts you want to receive — like Comments, Tags, Birthdays, Friend Requests, etc.
These settings are saved per account, which is why switching to a different Facebook login may show a completely different notification experience.
Still Not Working?
If the above settings are correct and you still don’t get push notifications, try this:
- Log out of Facebook, then log back in.
- Delete and reinstall the Facebook app.
- Make sure Settings > Notifications > Facebook is turned ON in your iPhone system settings.
- Try logging in on a different iOS device to confirm the problem follows the account, not the phone.