How To Fix It If The iPhone 12 Camera Keeps Crashing

In this troubleshooting guide, will show you what to do if your iPhone 12 camera keeps crashing after the new iOS 14.3 update. As long as your device doesn’t have any signs of physical damage, most of the time, you’ll be able to fix this problem and enjoy taking photos or recording videos. Continue reading to learn more about it. 

Shortly after the recent update, some iPhone 12 owners reported that the camera of their devices started to close on its own. There were those who said that the app crashes a second or two after it’s opened, while others said the camera closes after taking a few pictures. It seemingly freezes for a few seconds before it closes. 

Most of the time, such a problem can be firmware-related and not really that hard to fix. So if you’re one of them, then here’s what you should do: 

First solution: Close all background apps

There are a lot of applications that use the camera of your device. It’s possible that one of those apps is causing it to crash. So the first thing you need to do is to close every application that is left running in the background. 

  1. To do so, swipe up from the bottom of the screen and stop at the middle. This will show you the apps that are still running. 
  2. Swipe up on each app preview to close them one after another. 

After doing so, open the camera to see if it still crashes or if the problem is already fixed. 

Second solution: Force restart your iPhone

The next thing you have to do if the camera of your iPhone still crashes is to refresh its memory. There is always a possibility that the camera started to crash due to a minor glitch in the system. Doing the forced restart will not only refresh the memory but also reload all apps and services, including the camera. So follow these steps: 

  1. Quickly press and release the Volume Up button and then the Volume Down button. 
  2. Immediately after that, press and hold the Power key for 10 seconds. This will force your iPhone to shut down and power back up. 
  3. Once the Apple logo shows, release the power key and allow your iPhone to continue the boot process. 

After the reboot, try using the camera to know if it still crashes. 

Third solution: Check for a new update

There are times when an issue like this is caused by a bug in the system. In such a case, the one that will fix it is Apple through an update. So if the problem continues after doing the first and second solutions, what you have to do next is to check for an available update. Here’s how you do that:

  1. Launch the Settings app. 
  2. Find and tap General. 
  3. Tap Software update, and allow your device to scan for new firmware. 
  4. If there’s an update available, download and install it. 

After making sure your firmware is updated, try to see if the camera still crashes. 

Fourth solution: Reset the settings of your iPhone

If the previous solution fails, or if there’s no update available for your iPhone, then the next thing you have to do is to reset all its settings. It’s possible that the camera keeps crashing due to some inappropriate settings. Resetting the settings won’t delete any of your files or data, so you don’t have to worry about them. Here’s how it’s done: 

  1. From the Home screen, tap Settings. 
  2. Find and tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Touch Reset All Settings. 
  5. If prompted, enter your security lock. 
  6. Tap Reset All Settings at the bottom of the screen, and then tap Reset All Settings again to confirm. 

After the settings reset, launch the camera to see if it still crashes. 

Fifth solution: Factory reset your iPhone

Most of the time, you won’t have to do this procedure as problems like this can be fixed with any of the first four solutions. However, if for some reason the camera continues to crash, then spend a little time backing up your important files and data. 

When ready, follow these steps to factory reset your iPhone 12: 

  1. From the Home screen, tap Settings. 
  2. Find and tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Tap Erase All Contents and Settings. 
  5. Tap Erase Now. 
  6. If prompted, enter your security lock. 
  7. Tap Erase iPhone at the bottom of the screen.  
  8. Tap Erase iPhone again to proceed.  
  9. Now enter your Apple ID password, and then tap Erase to proceed with the reset. 
  10. Wait until your iPhone has finished the reset, and then set it up as a new device. 

If the camera continues to crash after this, then set up an appointment at the Genius Bar. It’s possible that the problem is with the sensor itself. 

Those are the solutions you can use if your iPhone 12 camera keeps crashing after an update. We hope that this guide has been able to help you one way or the other. 

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