App errors are among the inevitable issues to occur randomly in mobile devices. Even the highly maintained and most optimized apps can give into random errors due to many factors. While this may not be a big deal to most people, it still remains a problem that requires solution.
Tackled in this post is a relevant issue on the Twitter app that suddenly stops working, not loading properly or keeps crashing on the iPhone 7. Read on to find out what options to try on as potential solutions when dealing with such problem with Twitter on the same iOS device.
How to troubleshoot iPhone 7 with Twitter app that keeps crashing
Prior to troubleshooting, check and ensure that your iPhone has stable Internet connection. Sometimes, online apps may tend to be a bit shaky and unable to carry out usual operations when the Internet connection keeps dropping. Twitter app constantly communicates with the server to carry out each and every end-user’s real time requests. Without a stable connection to the Internet, the app won’t be able to get real time response from the server or vice versa, and that delay can result to a conflict and the app likely gets erratic. If your iPhone is experiencing network connectivity issues, then you need to deal with that first. There’s a higher chance for Twitter app to work properly again once the Internet connection gets stabilized. If that doesn’t work, then you can go ahead and try any of these subsequent solutions.
First solution: Clear Twitter and background apps
The performance of every application may become affected by other apps. The same thing can happen if the app itself is glitching. While Twitter is among the sturdy apps, it’s not free from flaws. Many factors can cause online apps like Twitter to experience downtimes like bad updates or server errors. Oftentimes, problem occurs as minor error hence can easily be remedied by clearing the app. That said, clear Twitter app and other background apps on your iPhone 7 with these steps:
- Press the Home button twice quickly to launch the app switcher, containing previews of the apps you’ve recently used but not closed.
- Swipe up on the Twitter app preview to clear it.
- To clear other background apps, just swipe up on individual apps like what you did with the Twitter app.
After clearing Twitter and other background apps, perform a soft reset or restart your iPhone 7 to dump cache and data from apps and iOS for smoother operation. To do so, turn off your iPhone for about 30 seconds and then turn it back on. When the iPhone reboots completely, launch Twitter and see if it is already working properly this time. If the app still crashes or doesn’t load properly, move on and try other applicable solutions.
Second solution: Update Twitter and other apps, if available
Updates can be the ultimate solution if the underlying cause of the problem is a software bug or malware. Aside from new and enhanced features, updates also contain fix patch to get rid of any existing bug and malicious software that might have caused the app to become erratic. Hence, keeping apps up to date is highly recommended. App developers periodically release updates as part of maintenance routine for their respective apps. Unless you’ve set your device to automatically install updates, you will need to manually check for and install pending app updates. Here’s how to get started:
- Tap the App Store icon from the Home screen.
- From the App Store main screen, tap the Updates icon at the bottom right. A list of apps with pending updates then shows up on the screen.
- Find Twitter from the list then tap the Update button next to it. Doing so will install pending update for Twitter.
- If you see multiple app updates, then you can update all apps simultaneously instead. Just hit the Update All button on the upper right of the screen.
Once you’re done installing updates for Twitter and other apps, restart your iPhone to dump cache or temporary files and to refresh your apps. Then relaunch Twitter to see how it works. If it still crashes or won’t load properly, try the next applicable workaround.
Third solution: Update your iPhone software to the latest version
Aside from updating apps, updating your iPhone software to the latest version available can likewise be a potential solution if the problem is attributed to bug-inflicted system errors. Like app updates, Apple also releases periodic updates to keep iOS devices at their best possible state and performance. iOS updates also contain fix patches to address existing bugs that caused various issues to occur on iOS devices. And for that reason, keeping iOS up to date is also recommended. To check for new software update on your iPhone 7 via over-the-air, follow these steps:
- Tap Settings from the Home screen.
- Tap General.
- Tap Software Update.
A notification typically shows up if a new iOS version is available. The latest iOS version released for iPhone 7 is iOS 11.4. The new update brings in new features and security enhancements to deal with system bugs.
To download and install the new update over-the-air, your phone must be connected to the Internet and must have enough power and storage space. If you’ve got all the requisites met, then you can go ahead and follow the onscreen instructions to proceed with the update download and installation process.
Reboot your iPhone 7 when the update is finished installing to make sure things are properly implemented and to prevent your device from acting up.
Fourth solution: Reset all settings on your iPhone 7
Invalid settings on your iPhone may also affect certain apps functions. If the problem occurs after modifying some of your iPhone settings, then it likely has something to do with the recent settings changes. The same thing can happen if it occurs after installing a new software update. Some updates would automatically override settings on the device when implemented. To rule this out, you can reset all settings on your iPhone 7 to restore the default or original values and by then you can configure necessary options individually and properly. Here’s how it’s done:
- Tap Settings from the Home screen.
- Tap General.
- Scroll to and tap Reset.
- Select Reset all settings from the given options.
- If prompted, enter your device passcode to continue.
- Then tap to confirm settings reset.
This reset won’t affect your iPhone data, thus won’t result to data loss. Again, reboot your iPhone when the reset is finished to clear and refresh the memory and operating system.
Fifth solution: Uninstall Twitter app from your iPhone then reinstall it
Deleting or uninstalling the errant app can be the last possible solution to try on if none of the previous methods is able to fix the problem. The Twitter app might have been totally corrupted and therefore no longer functional. That said, your only hope to get the app back up and running again is to delete the app and then reinstall it on your device. Here’s how it’s done:
- Tap and hold on any app icon from the Home screen.
- When the icons start to wiggle, tap the X on the corner of the Twitter icon to uninstall the app.
- If prompted, confirm action by tapping Delete.
- After deleting the app, restart your iPhone then head over to the App Store to search for, download, and install Twitter app on your device.
Restart your iPhone 7 when the Twitter app is successfully deleted. Then download the latest version of Twitter app that’s compatible with the current iOS version of your device. Here’s how:
- Open the App Store.
- While on the App Store main screen, tap the Search icon (magnifying glass).
- Navigate to the Search tab and then type Twitter app for iPhone or Twitter in the search bar.
- Find and select the Twitter app from the search results.
- To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.
Reboot your iPhone afterwards then relaunch the newly installed Twitter app then test to see if the problem is fixed.
Seek more help
You can reach out to the Twitter Help Center for further assistance and other options if the prior methods failed to solve the problem. There might be some more complex error that might have caused the app to become seriously erratic. If you’re prompted with any error code or error message when attempting to load and use Twitter, take note of it. You can refer to this information in finding out what went wrong and likewise the possible solutions.