How to Enable Call Waiting on Apple iPhone 12

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This post shows how to enable call waiting on the iPhone 12. Read on if you need help configuring your new iPhone to accept incoming calls while having an ongoing phone call or even instigate a conference call.

iOS 14 Call Waiting 

Modern smartphones do sport a number of useful features including the one that helps you not to miss any important calls while you’re currently already in one. This feature is called call waiting. 

When enabled, call waiting prompts you with discreet tones or notification alerts that someone else is trying to reach you while you’re having another call. You then can put one call on hold and take the other call. Or you can also merge the calls into a conference if you want.

When call waiting is disabled, any incoming calls you get while you’re on another call will go straight to your voicemail.

Some carriers have call waiting enabled on their devices but others don’t. That said, you may have to consider configuring your device to make the feature enabled or disabled. 

If you’re new to the iOS platform and need some help on how to access the iPhone 12 settings that will let you enable or disable call waiting, then this quick demo will walk you through the entire process.

Easy Steps to Enable Call Waiting on iPhone 12

Here’s how to enable call waiting on the new iPhone 12. This method is also applicable when enabling call waiting on other iOS devices that support cellular networks and are running on the same iOS version with the iPhone 12. Actual screens and menu options may vary between device models and cellular carriers.

1. First, unlock your iPhone to access the Home screen. While on the Home screen, tap the Settings icon. Doing so will load up the main settings menu on the next display.

enable call waiting iphone12 settings

Lining up on the settings menu are icons that serve as shortcut controls to different iOS applications on the phone.

2. From the settings menu, scroll down to locate and then tap Phone.

enable call waiting iphone12 phone

The Phone app settings menu will load up on the next display. Here, you will see relevant settings and features you can use and manage.

3. Scroll down to the CALLS section. Then, tap Call Waiting.

enable call waiting iphone12 callw8

Another window opens with the Call Waiting switch. If the switch is grayed out, it means that the feature is turned off or disabled.

4. To enable the feature, just tap to turn on the switch next to Call Waiting.

enable call waiting iphone12 switchON

The Call Waiting switch will then turn green. That means that the feature is already activated on your device.

enable call waiting iphone12 activated

To check and see if it works,  you can do some test calls to simulate a call waiting on your iPhone.

Please note that your iPhone needs to have cellular service through a GSM network for you to set up call waiting. If you’re on a CDMA network, then you should contact your cellular carrier first for further information on enabling and using this call feature.

Should you wish to disable the feature, just go back to the Call settings menu and then toggle the Call waiting switch OFF again.

Call Waiting Not Working on your iPhone 12?

Should you encounter problems with call waiting like when it does not work as intended or not showing on your iPhone settings, removing and reinstalling the SIM card on the phone can help. Updating your iPhone’s carrier settings and or resetting the network settings can also be deemed among other potential solutions. And if none of that works, your last resort is to escalate the problem to your carrier for further assistance.

Hope this helps!

More Video Tutorials

To view more comprehensive tutorials and troubleshooting clips on different mobile phones and tablets, feel free to visit The Droid Guy channel on YouTube anytime. 

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