How to fix iPhone XS No service error in iOS 13

Random system issues could usually amass from a major software update installation on a phone. The transpiring symptoms vary depending on which system on the device is directly affected. Tackled in this post is one of the common post-update problems encountered by many iPhone owners following the iOS update implementation. Read on to find out what to do if your iPhone XS is showing the same No service error in iOS 13. 

A no service error denotes that your phone isn’t getting service from your network provider. As a result, you won’t be able to make and receive phone calls. Sending and receiving of text messages are also affected. With that said, you’ve got some serious problems to resolve. Several factors can trigger such problems to occur and that would include poor network coverage, account-related issues, faulty SIM card and temporary network outage. If you’re one of those iPhone XS users who ended up with a No Service Error after installing the iOS 13 update, then the solutions in this context may be able to help you out. Read on and try the outlined workarounds to fix a no service error on your iPhone XS iOS 13. 

Before moving on, feel free to browse through our troubleshooting pages to find potential solutions to other problems with your other Apple devices. If your iOS handset is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. You can refer to or use our provided solutions and workarounds if needed. In the case where you’d prefer to get direct assistance from us, simply fill up our iOS issues questionnaire and hit submit to contact us.

Troubleshooting an iPhone XS that’s showing a No service error in iOS 13

Before you start ruling out software-related factors that trigger a no service error to occur on your iPhone XS in iOS 13, verify and ensure that your account status is good. As mentioned earlier, a No service error could also be attributed to account-related issues. This is usually the case when your account has some unsettled balances. What happens is that your services are temporarily unavailable as your account is in a “soft disconnect” status. This means that your outgoing services are disabled by your carrier due to some existing problems with your account that you need to settle with them. Once you have taken care of the problem, your services should immediately resume. You can contact your carrier beforehand to verify on this matter. 

Another thing you should consider looking into is the quality or signal strength on your current location. You might be using your iPhone in an area that’s already out of your network’s coverage, and therefore the signal it gets is very poor or week.

If there’s nothing wrong with your account and that you’re within your cellular network’s coverage area but still getting a no service error on your iPhone XS, then you may go ahead and troubleshoot software-related issues that halted network and cellular services on your device.


First solution: Force restart your iPhone XS. 

The recent iOS update might have embedded some random bugs that eventually caused the network system to act up. In most cases, the transpiring bugs are just minor and therefore easily remedied by rebooting the iPhone. Thus, you can start by carrying out a soft reset or simply turn your iPhone off for a few seconds and then turn it on again.

If that doesn’t solve the problem, it’s possible that your iPhone is stuck and couldn’t get rid of no service error. If this is the case, then performing a force restart would be necessary. This forces all rogue apps and services to stop and thereby allows the system to reboot normally. Here’s how it’s done:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Power/Side button until the Apple logo appears.

Allow your phone to complete the reboot process and then check if the no service error is already gone.

ALSO READ: How to fix iPhone Wi-Fi signal that keeps dropping in iOS 13

Second solution: Refresh connections on your iPhone XS.

Temporary network errors triggered by some iOS bugs can also be dealt with by refreshing your phone’s cellular or wireless network connections. The no service problem affects cellular services on your device, thus turning the cellular/mobile data off and on will likely be able to take care of it. If you’re not familiar with the process, then you may refer to these steps:

  1. From the Home screen, access Settings
  2. Tap on Cellular
  3. Toggle the Cellular Data switch to turn it off, if necessary.

While the Cellular data is disabled, perform a soft reset on your iPhone XS with the steps:

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once you see the Slide to Power off message on your screen.
  3. Drag the power off slider to the right to turn off your phone. 
  4. Wait for at least 30 seconds then press and hold the Power/Side button again until the Apple logo appears. 

Another way to refresh network connections is to enable and disable airplane mode on your device. Enabling Airplane mode will turn off all radio signals on your phone including cellular services. Turning the feature on and off therefore refreshes your phone’s network connection and eliminates any existing network errors. Just refer to these steps if you wish to try the Airplane mode trick in getting rid of the no service error in iOS 13 on your iPhone XS:

  1. Access Settings from the Home screen. 
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device. 
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature. 

Wait for your phone to re-establish all wireless connections and then check if the no service error is fixed.


Third solution: Update carrier settings to fix no service error in iOS 13. 

Carrier settings updates are necessary to main stability of your phone’s cellular and network services. These are different updates from the ones released by Apple. Some of these updates are automatically implemented by your carrier while others require manual installation. Keeping carrier settings up to date is recommended to avoid bumping into some random network problems so as to uphold your phone’s network security. To check and see any pending carrier updates on your iPhone XS, simply follow these steps:

  1. Connect your iPhone XS to a Wi-Fi network, if necessary. 
  2. Access Settings from the Home Screen. 
  3. Tap on General
  4. Tap About

If there is an available update from your carrier, you’ll see the Update option. If the carrier update is mandatory, you’ll see the OK option instead of Update. Follow the rest of the onscreen commands to finish updating your phone’s carrier settings.

Once the update is complete, soft reset or reboot your iPhone XS to ensure that all new changes to the network system are properly implemented. Then try to see if that solves the no service error on your phone, too.

ALSO READ: How to fix your iPhone 8 that cannot make or receive calls in iOS 13, phone bug


Fourth solution: Perform reset network settings on your iPhone XS. 

Network errors and ruined network configurations from the recent update can also be rectified by performing a reset on the network settings of your phone. The recently installed software update might have overridden some of your network settings and eventually resulted in this error. To correct this type of errors, reset network settings on your iPhone to restore the default network values and options. Here’s how it’s done:

  1. Access Settings from the Home screen. 
  2. Scroll down to and select General
  3. Tap Reset then select Reset network settings option.
  4. Enter your device passcode if prompted. 
  5. Tap Reset network settings again to confirm. 

After the network settings reset, your phone will restart automatically and then restores the original network configurations. As soon as it boots up, enable necessary network features including cellular networks and see if the error is gone.


Fifth solution: Reset all settings on your iPhone XS. 

Another software reset you could resort to if the previous method doesn’t work is a reset on all settings of your phone. This will erase all recent system settings including any automatic overrides from the recent update that triggered an error. Unlike a factory reset, no internal data gets affected in the process so there’s no need to back up files beforehand. Just follow these steps whenever you’re all set:

  1. Access Settings from the Home screen. 
  2. Tap on General
  3. Scroll down to and then select Reset
  4. Once prompted, enter your device passcode. 
  5. Select the option to confirm reset all settings. 

Wait for your iPhone to finish resetting all settings and then restores the original system configuration. Once the reset is complete, your phone should restart on its own. By then you can start re-enabling features and services that are disabled by default so you can use them again on your phone.

ALSO READ: How to fix iOS 13 no internet problem on your iPad Air 3, no internet access while connected to Wi-Fi network

Still getting a No service error in iOS 13?

If all the presented solutions above failed to fix the no service error on your iPhone XS, then you might be dealing with a more complex iOS network bug that requires more advanced solutions. To deal with such fatal system errors, you can go for a full system reset (factory reset) on your iPhone XS. This will wipe everything from your iPhone system including complex errors and iOS bugs. 

If a factory reset couldn’t fix the problem, then your next option would be to carry out a recovery mode restore or DFU mode restore in iTunes. These two restore options are usually used to deal with  major iOS problems including corrupted or bricked operating system from faulty updates. If you wish to give any of these restore methods a try, you will need to secure a computer with the latest version of iTunes software in it. Then connect your iPhone whenever you’re ready to get started. If you need more help on how to perform a recovery mode restore or DFU mode restore on your iPhone XS, we’ve got a step-by-step walkthrough found on this site’s tutorials section.

If all else failed to address the issue and that the no service error in iOS 13 persists on your iPhone XS, you should have it escalated to Apple Support already. Doing so is necessary to let them know of the problem and make further assessments on their end. Once it’s proven to be another iOS bug to fix, then it should be listed among other iOS 13 bugs to address in the next update.

If you suspect that the problem is tied to a faulty SIM card, contact your network service provider and ask them to evaluate whether or not a new SIM card replacement would be necessary.

Connect with us

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our troubleshooting page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Furthermore, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks.