How to fix an iPhone 8 Plus that won't pair or connect with a Bluetooth accessory? [Troubleshooting Guide]

Bluetooth pairing is now becoming a global trend. In fact, you can see a lot of people are now smartphones for this purpose. The newer the smartphone is, the more advanced the Bluetooth technology it offers. This denotes better and more advanced Bluetooth functions are offered. But then again, it’s free from flaws. As a matter of this fact, various complaints have been raised by a number of iPhone 8 Plus owners, including an issue in which their iPhone won’t pair or connect with other Bluetooth accessories. And this is what this post is all about. If you’re here because of the same reason and you need some inputs on how to deal with this Bluetooth problem on your iPhone 8 Plus, then you better read on and get help.

Before you troubleshoot software errors, make sure that your iPhone 8 Plus and Bluetooth device are positioned within range. The recommended distance supported by today’s Bluetooth technology is within 100 meters but if possible, place both your devices next to each other so as to rule proximity issue out from the underlying causes. After you do so yet still unable to pair your devices, proceed and try these subsequent solutions.

Drop by our iPhone 8 Plus troubleshooting page if you have other issues with your phone as we’ve already addressed the most common problems. If you need more help, fill up our iPhone issues questionnaire and hit submit to contact us.

First solution: Restart your iPhone and Bluetooth accessory.

Restarting both the iPhone and Bluetooth device can help clear out minor software errors that might have caused conflict with Bluetooth connectivity. It also gives both your devices a clean fresh start. If this is the first time you encounter an issue when pairing your iPhone 8 Plus to a Bluetooth device, then performing a restart will likely fix the problem.

To restart your iPhone 8 Plus, simply press the Side or Power button for a few seconds until the Slide to Power Off menu appears. Drag the slider to power off the iPhone completely. Then after a few seconds, press the Side or Power button again until the Apple logo appears.

On your Bluetooth accessory, locate the Power or Restart button and then press that button until the device power cycles. In some devices, this button is labelled with pairing mode. You may refer to the user guide of your Bluetooth device if possible.

Second solution: Toggle Bluetooth off and back on again.

This is a simple, old trick that has helped a lot of people since the introduction of Bluetooth functions in previous iPhones. It works like restarting the Bluetooth system on the iPhone thus eliminates minor glitches inflicting troubles. It won’t hurt to try it this time so here’s how it’s done:

Navigate to Settings-> Bluetooth and then tap the Bluetooth switch to turn the feature off. After 30 seconds, tap the Bluetooth switch again to turn the feature on again.

Alternatively, you can open the Control Center and then tap the Bluetooth icon to turn the feature off for a few seconds and then tap to enable Bluetooth again.

Third solution: Forget the Bluetooth device from your iPhone 8 Plus.

Sometimes, your iPhone won’t be able to pair or connect to a new Bluetooth device if any of your previous Bluetooth connections gets corrupted and causes conflict. In this case, you can forget all your Bluetooth devices from your iPhone’s memory and then try to pair from scratch.

Forgetting the Bluetooth device from your iPhone allows them to re-establish and clean fresh connection. It’s like connecting both devices for the first time.

  1. To do so, head over Settings-> Bluetooth-> tap the blue i (information) icon next to the Bluetooth device you want to forget. Then continue with these steps:
    • Tap Forget This Device.
    • If prompted, tap Forget Device to confirm action.
  2. Navigate to Settings-> Bluetooth-> My Devices section. If the Bluetooth device no longer shows up in there, it means that the device has been forgotten.

Restart your iPhone and then re-attempt to pair and connect your iPhone 8 Plus with your Bluetooth device. Make sure that your Bluetooth device is in pairing mode.

Fourth solution: Reset network settings on your iPhone 8 Plus.

Sometimes, the problem is inflicted by incorrect network settings on the iOS device. This usually occurs when you’ve incorrectly re-configure network options on your iPhone. You may not intend to do so but you will just find out later that you did something wrong as your iPhone failed to connect to a Bluetooth device afterwards. The same thing can happen if a new software update overrides your current network settings configurations are restores the default options. In this case, a network settings reset can likely fix the problem.

To do so, navigate to your iPhone 8 Plus Settings-> General-> Reset-> Reset Network Settings. Enter your passcode when prompted and then wait for  your iPhone to reset network settings and reboots automatically.

Don’t forget to set up your networks and enable Bluetooth on your iPhone afterwards and see if you are now able to connect.

Fifth solution: Update to the latest iOS version.

If you haven’t already, then check for available software update and then update your iPhone 8 Plus to the latest version. Updates are necessary when it comes to optimizing iOS functions including Bluetooth. Installing software update can likewise be the key to fixing the problem especially if it has something to do when software glitches and bugs afflicting your iPhone’s operating system.

  1. To check for software update, go to Settings-> General-> Software Update menu.
  2. If an update is available, you will see a notification. Don’t forget to create a backup of all your important data for safekeeping.

Once you’re all set, follow the onscreen instructions to complete the software update download and installation procedures.

Other Options

If none of these will work, then  you have the option to restore your iPhone 8 Plus. You may go for a factory reset, recovery mode restore, or DFU mode restore in iTunes. You can proceed with a factory reset through your iPhone 8 Plus settings menu or using iTunes on a computer. Other advanced solutions you may consider as your last resort is an iOS restore through recovery mode or DFU mode. All these methods will result to data loss so don’t forget to back up all your important data before your begin. A more detailed guide on how to perform a factory reset, recovery mode restore, and DFU mode restore on iPhone 8 Plus is accessible through our dedicated Troubleshooting Page under Tutorials section. Feel free to visit this page if ever you need some walkthroughs on how to get these things done.

Otherwise, contact Apple Support for further recommendations. You may also request help from the Bluetooth device manufacturer for other inputs.

Connect with us

If you need more help with the use of certain functions and features of the new Apple iPhone 8 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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