Keeping apps up to date is one way to ensure that all your apps are optimized and performing stable. Just like your iPhone, apps also receive periodic updates from their respective developers. Some app updates are automatically implemented while others require manual installation. To manually install pending app updates, your phone must have a stable internet connection and sufficient memory space to allocate the update files. A registered App Store account (Apple ID and password) is also among the key requisites. Once all these are met, you should be all set to install updates available for your apps. However, there are some factors that could hinder the process and hence there are times when you’d encounter errors when attempting to update apps through the App Store. Tackled in this post is a similar issue on the iPhone 8, in which apps won’t update in iOS 13. Read on to find out why this happens and what to do on your end to fix the problem.
Before moving on, feel free to browse through our troubleshooting pages to find potential solutions to other problems with your other Apple devices. If your iOS handset is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. You can refer to or use our provided solutions and workarounds if needed. In the case where you’d prefer to get direct assistance from us, simply fill up our iOS issues questionnaire and hit submit to contact us.
Troubleshooting iPhone 8 apps that won’t update in iOS 13
For as long as the App Store server is up and not congested, updating apps should be no sweat. Thus before you start troubleshooting, visit the Apple Support status page and check the current status of the App Store server. A green dot indicates that the service is available. Otherwise, the indicator will turn yellow, orange, red or gray, depending on the complexity of the ongoing problem. If the App Store shows a green indicator on the status page but for some reason, you cannot update apps on your iPhone 8, eliminate the usual impediments with the following procedures.
First solution: Quit then restart App Store and your iPhone.
Even the built-in apps are not exempted from having flaws and therefore may fail to work at some point. And this is more likely what happens to the App Store application after the major system transition. If this be just a minor glitch, restarting the app should be able to handle it. With that said, the first recommendation is to end and restart the App Store on your phone. This method is only applicable if you’ve recently opened or used the App Store and left it suspended. Here’s how it’s done:
- Double-press the Home button to pull up the Apps Switcher or Multitasking screen. This contains the previews/cards of all app you’ve recently used and left open on your phone.
- Tap and drag the App Store preview to the top-corner of the screen. Doing so will close the application.
You can use the same steps to end all other background apps to prevent any of them from causing conflicts the next time your launch the App Store.
After clearing all background apps, reboot your iPhone to clear and refresh its memory. This is also necessary to eliminate minor firmware issues that might have caused conflicts with the App Store downloads. Just follow these steps, if you haven’t already:
- Press and hold down the Side (Power) button for a few seconds until the Slide To Power Off appears.
- Drag the slider to the right to power off your device completely.
- After 30 seconds, press and hold down the Side (Power) button again until the Apple logo appears.
When your phone is finished rebooting, reconnect to Wi-Fi internet and then launch the App Store to try and see if you can update your apps already.
Second solution: Refresh your internet connection.
As explained earlier, internet access is one of the main requirements to update apps via App Store. If your iPhone is experiencing even just a slow connection, download operations could still be affected. To address minor internet connectivity issues like this, restart your Internet connection. There are many ways to get this done. You can start by rebooting the main source, which is either a modem or wireless router. If you can’t reach the modem/router, you can work on the Wi-Fi toggle on your iPhone.
- Simply go to Settings-> Wi-Fi menu and then toggle the switch off for a few seconds to disable the feature and then tap to turn it back on again.
Another method you can use is the Airplane Mode trick. It works by simultaneously disabling your iPhone’s wireless functions and then enable them back after a few seconds. Here’s how it’s done:
- Tap Settings from the Home screen.
- Select Airplane mode.
- Toggle the switch next to Airplane mode to turn the feature on. All wireless functions of your phone are then disabled simultaneously.
- While the Airplane mode is enabled, perform a soft reset on your phone.
- Wait until your phone is finished rebooting and then go back to Settings-> Airplane mode menu.
- Finally, tap the Airplane Mode switch again to disable the feature again.
Enable Wi-Fi on your phone again to reconnect to your Wi-Fi network and get back online. Check and see if that fixes the problem.
Forgetting your Wi-Fi network or switching to a different Wi-Fi network can also be considered among other possible solutions if the underlying cause is a faulty network in use.
Third solution: Check and manage your iPhone storage.
Another possible reason as to why you won’t be able to update apps is that your iPhone storage is not enough to store the new update files. This is usually the case if you’ve already used up your phone storage. To check if your phone still got some space for storing new contents, simply refer to these steps:
- From the Home screen, tap on Settings.
- Select General.
- Tap iPhone Storage.
- View the data for USED and AVAILABLE memory. You can also check out the graph of what is using the memory of your phone.
- To see how much memory each app is utilizing, just scroll down the same screen.
You can manage storage consumption for individual apps or the entire system in general. If the available memory is less than a gigabyte, you’ll need to delete any unused contents from your device including old messages, useless apps, and other unnecessary files from your phone.
Fourth solution: Disable restrictions to fix your iPhone 8 apps that won’t update in iOS 13.
An iOS feature that can prevent App Store downloads and purchases when enabled is the so-called Content Restrictions. To make sure this isn’t stopping your iPhone from getting app updates from the App Store, try to disable the feature and retry updating when all restrictions are lifted. Simply refer to these steps:
- Tap Settings from the Home screen.
- Then tap on Screen Time.
- Select Content & Privacy Restrictions.
- Tap Content Restrictions.
- Enter your passcode, if prompted.
- Tap iTunes & App Store Purchases.
- Select a setting and set to Allow.
You can also toggle the switch next to Content & Privacy Restrictions to turn off restrictions for all apps with no exception.
Fifth solution: Reset all settings on your iPhone.
To eliminate invalid settings that caused App Store app updates and downloads to fail, reset all settings on your iPhone. All existing settings and customized options will be deleted and the original values are restored. This will let you reconfigure necessary features one by one. Just follow these steps:
- From the Home screen, tap Settings.
- Select General.
- Scroll down and tap on Reset.
- Select the option to Reset all settings. This will erase all customized options and new settings overrides from the recent update, without affecting your iPhone data.
- Enter your device passcode if prompted to continue.
- Then tap the option to confirm that you want to reset all settings on your iPhone.
When the reset is finished, your phone restarts automatically and then loads up the original values. To use features that are disabled by default, you will need to turn them on individually. Be sure to reconnect to your Wi-Fi network and get back online first so you can retry updating your apps through the App Store and see if it’s working already.
Still having trouble with your iPhone 8 apps that won’t update in iOS 13?
If none of the given solutions is able to fix the problem and you still can’t update apps on your iPhone 8 iOS 13, you can uninstall each application that you’re having trouble updating then download and install the latest version of the app. If that won’t work either, then you may have to consider restoring from a recent iOS backup. This could be deemed among other temporary solution while waiting for Apple to roll out the required fix patch.
For further assistance and in carrying out more advanced solutions, you may try to contact the developer of the troubled application. Otherwise, escalate the problem to Apple Support so that they can conduct necessary assessments to determine whether or not the problem is due to an iOS 13 bug.
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