iPhone 6 Black Screen Problem

Welcome to another installment of our #Apple #iPhone6 troubleshooting series. In today’s post we will tackle one particular problem that some of our readers are facing and that is the iPhone 6 black screen problem. While this is not a common occurrence this does indeed happen. We have selected three such issues of this nature and have addressed the problems below.

iPhone 6 black screen

If you own an iPhone 6 or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

iPhone 6 Black Screen Issue

“my iphone does not have display at all.  when it is use for calling… the display remain black out…i have to stay it on for me to see who’s sends me text and calls….my battery drained so fast….what should i do?”

“I’m using iPhone 6 64gb I was using it since 4 months one day suddenly my display went totally dull and like  nothing was visible I tried to off it only off symbol was visible it gets off after sometime if I switch on it works perfectly but after  some time same problem  occurs Plz help me out from this problem hope  you  all will do the need full”

“Its not as much an issue yet but when I lock my phone it’ll go black, flash to the lock screen, and then go black again. I don’t know why and this worries me bc it might escalate into a problem???”


The black screen issues above were sent to us by our readers. If you notice they are quite similar so we have created just one troubleshooting guide for all three. The only thing that we can check right now is if this problem is caused by a glitch in the phone software.

The first thing that needs to be done is to restart the device. This can be done by following the steps listed below.

  • Press and hold the Sleep/Wake button until the red slider appears.
  • Drag the slider to turn your device completely off.
  • After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

If the phone can’t be restarted then force a restart

  • Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

If the issue still persists then reset your phone

  • Press and hold down the On/Off button on the right side (iPhone 6 or later)
  • Press and hold down the Home button on the front of your phone while still holding down the On/Off button.
  • Keep holding both buttons as the screen turns off keep holding both buttons until the turns back on again and displays the Apple logo.

If at this point you are still having the same problem then I recommend you restore your phone software then setup your phone as a new device. Make sure to backup your phone data before doing this.

In case the issue remains unresolved at this point then you will need to contact Apple regarding this matter or you can also bring your phone to an authorized service center as this may already be a hardware related problem.

Engage with us

If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.

10 Replies to “iPhone 6 Black Screen Problem”

  1. i did all of this and nothing happened. what can i do? until now it’s still black screen. please help me. my Iphone is very important to me.

  2. Thank you so much it’s worked nearly 2hours it was black went to local phone shop and he wants me to replace the screen cuz he said it’s faulty

  3. My iphone6 also went to black screen last time and then i do the same thing as you state, will it happen for the second time?

  4. You just saved me a trip the Apple store!!! Very relieved. Your trouble-shoot worked to resolve my black screen issue perfectly. THANK YOU!!

  5. Unfortunately, my phone will neither do a hard or soft restart. It was totally fine a half hour ago, put it down on a table and when I picked it up the screen was rolling with multi colored vertical lines, and now is blank. I can hear it ring and text messages arriving, but it will not restart and because I’m in my office, cannot download iTunes and try a restore.

    Any suggestions?

  6. I am facing black screen issue with my new I phone6 , I reset it as per your guidance but it’s a regular issue. Thanks for best guidance

  7. I just bought my phone today and encountered the issue. Thanks to you I got over it. Don’t really have any idea whether I should leave this issue as it is or rush to the nearest apple store! Thanks a lot though for helping us out.

  8. Thanku ur post is very helpful and resolve my bro. Phone problem…and another problem in my iphone6s rose gold under in 6 months warrnty , on the back side of my phone by default lot of scretches evn phone phone wear a cover from the frst day …can u suggest me wat can i do? Why it happened?? … once i went to apple store they told me its a decolorisation n its not under in warranty we can’t do anything .. plz help my phone is going full of scretches 🙏🏻

  9. This just saved my life. I was sending a text this am & accidently pulled down the menu screen from the top. All of a sudden, my screen went totally blank. The phone was still working and siri kept trying to talk to me, but I couldn’t see anything. I couldn’t get it to turn off or do anything. This worked! THANK YOU!!!

  10. My camera still won’t work ! Did all of these steps and nothing ! My front camera and the flash front works just not the other way

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