How to fix an iPhone 11 Pro that’s stuck on blank, black or blue screen after iOS 13.2.3 update

Keeping  your iPhone software up to date is highly recommended. It’s one way of keeping your phone system optimized and secured. Software updates released by Apple not only bring in new features but more importantly they provide handy patches to eliminate any existing system errors bugging different iOS devices. Just recently, Apple pushed another update to address the widespread issue on iPhone apps that are updating on their own. And that update is the iOS version 13.2.3. All iOS 13 devices are eligible for this update. But then again, it turned out that this new update also has brought a new set of issues on some receiving devices. If by any chance, your iPhone 11 Pro ended up being stuck on blank screen, black screen, or blue screen after updating to iOS 13.2.3, I’ve listed some handy procedures for you to utilize. These methods can help eliminate post-update bugs and system errors that made your iPhone display stuck or frozen. Read on to find out what to do if your iPhone 11 Pro gets stuck on blank, black, or blue screen following the recent iOS update implementation.

Troubleshooting an iPhone 11 Pro that’s stuck on blank, black, or blue screen after iOS 13 update

Most screen issues are tied to hardware damage. But since the onset of the problem was after the recently rolled out iOS 13.2.3 update was installed, there’s a higher chance that you’re dealing a software-related display issue on your iPhone 11 Pro. In this case, there’s hope for you to fix your iPhone at home. Listed below are a few available options and potential solutions for you to try on. Try and see which of these subsequent methods can fix your iPhone 11 Pro that’s stuck on blank, black, or blue screen after the recent iOS update installation.

First solution: Force restart your iPhone.

A simple solution that’s highly recommended to fix a frozen or stuck iPhone is a force restart. It is a battery removal procedure that is used to forcibly shut down and reboot a stuck iPhone. This often works if the underlying cause of the problem is software-related. Similar to the usual reboot or soft reset, a force restart doesn’t affect any saved information on the internal memory. That said, you won’t lose any critical data in the process. Just follow these steps to force restart your frozen iphone 11 Pro:

  1. Quickly press then release the Volume Up key.
  2. Quickly press then release the Volume Down key.
  3. Press and hold the Side button for about 10 seconds then release when you see the Apple logo.

Allow your iPhone to execute the boot-up sequence and then see if it’s able to load up to the Home screen.

Rogue apps and temporary system data that have been corrupted after installing the latest iOS version are usually remedied after a forced restart. Thus, any associated symptoms including those that caused stuck display issues on your iPhone will likewise be cleared out.

Second solution: Recharge to power up.

Consider this among the next potential solution to try if your iPhone 11 Pro is stuck on black screen after updating the iOS 13.2.3. There have been prior reports from the first few people who have updated to iOS 13.2.3, regarding massive battery drain. Basing on these claims, the recent iOS update also transported some new problems such as battery drain along with other reported issues on Mail app errors and App Store problems on the receiving device.

Based on this information, it is possible that your iPhone is enduring a post-update battery draining problem, which makes you think it’s stuck on black screen.

To rule this out, get your iPhone charger and let it charge for at least 30 minutes. After the elapsed time, try to turn it back on and see if it able to boot up. If it remains stuck on black screen, try to force restart when charging and give it some more time to recharge.

Performing a force restart while the iPhone is charging can help fix post-update battery draining problems inflicted by rogue apps. Some apps, especially those that were not up to date could end up going rogue or acting up after installing a firmware update. When this happens, there’s a higher chance that the battery system or the process itself could become adversely affected and thereby leads to a massive power drain.

Third solution: Use iTunes to restore and repair your iPhone 11 Pro that’s stuck on blank, black, or blue screen after the iOS 13 update.

Like a Windows computer that’s stuck on the blue screen of death, fatal system errors on your iPhone might have been inflicted by the recent iOS update. As a result, your iPhone system had crashed and stopped working. Being stuck on blank screen, blue screen or any screen are usually the transpiring symptoms of major system errors that often require more advanced solutions. And this is when resorting to some advanced iOS restore methods like a DFU mode restore is needed. In this case, I recommend carrying out a DFU mode restore. It’s the deepest type of system restore you can do on your iPhone. It works by allowing iTunes to sync and access your stuck iPhone even when the bootloader isn’t activated. This makes it possible for iTunes to repair any damaged system components on your device that caused it to get stuck on blank, black, or blue screen. If you wish to give it a shot, then you may refer to these steps to put your iPhone 11 Pro in DFU mode and use iTunes to restore and repair any damaged system components from the recent update:

  1. Connect your iPhone to the computer then launch iTunes or Finder app (if you’re using a Mac running macOS Catalina).
  2. While your device is connected, quickly press and release the Volume Up button.
  3. Then, quickly press and release the Volume Down button.
  4. Finally, press and hold the Side button until your iPhone screen turns black.
  5. Keep holding the Side button when the screen turns black and then press the Volume Down button.
  6. Hold both buttons for 5 seconds.
  7. After 5 seconds, release the Power button but keep holding the Volume Down button for another 10 seconds.

If the screen remains black (no logos or text) after 10 seconds, it means that you have successfully entered DFU mode. After a few seconds, you should see a message saying that “iTunes has detected an iPhone in recovery mode and that you must restore it before it can be used with iTunes.” 

If you see that pop-up message, select the option to Restore iPhone. This should prompt iTunes to begin the system restore. Just follow the rest of onscreen commands to finish restoring your device.

After successfully restoring your iPhone, you can exit DFU mode by performing a force restart on your iOS device.

Is your iPhone 11 Pro still stuck on blank, black, or blue screen?

Utilizing third-party iOS repair and recovery tools can be deemed among the last options if all the above solutions failed to fix the problem. Some system issues that result in stuck iPhone displays could not be remedied in iTunes but other third-party made software tools might have been programmed to deal with them. There are actually a lot of iOS repair and recovery tools you can download and install on a compatible computer. You may opt to try a free version or go for a one-time purchase to benefit complete system functions. Among the leading tools that have been proven effective in resolving major iOS problems including those recurring symptoms inflicted by iOS updates are PhoneRescue for iOS, Dr. Fone – Repair, iMyFone – Fixppo, and Tenorshare – ReiBoot, to name some.

If you are having trouble in deciding which tool to use, you can read previous reviews posted for each prospect tool. Also consider reviewing the minimum system requirements to ensure that the tool you choose is compatible and works well with your computer and iPhone 11 Pro’s operating system.

Escalating the problem to Apple Support is also an option if you don’t wish to resort to a third-party iOS repair tool. Or visit the nearest Apple Genius bar in your place and ask an iPhone technician to check the physical components of your device.

ALSO READ: Fixing different types of display issues on an Apple iPhone 11 Pro

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