How to fix Gmail that’s not working on iPhone XS Max after iOS 13.2 update [Troubleshooting Guide]

Are you having an issue with Gmail that’s not working on your iPhone XS Max after installing iOS 13.2 update? Let’s discuss how you can possibly resolve the problem as you continue reading. 

Gmail has been one of the most popular email services being used by smartphone users. This is due to its stability and security. However, there are issues that affect its usefulness to some users. In this article, I’ll provide simple steps on how to fix Gmail that’s not working on iPhone XS Max after iOS 13.2 update. Read on and find out how. 

If you’ll encounter other problems on your Apple devices, we also have our troubleshooting pages that could help you fix common smartphone and tablet issues. Browse through that page and get some helpful insights. Answering our iOS issues questionnaire and hitting submit will also allow you to interact with us directly. Feel free to contact us. 

Troubleshoot Gmail that’s not working on iPhone XS Max after iOS 13.2 update 

Web based platforms like Gmail may succumb to different issues if your device has been affected with network-connectivity glitches from the recent software update. To help you fix the problem, mapped out below are workarounds that will eliminate random bugs on your device. 

 

First solution: Quit Gmail and restart your iPhone XS Max. 

If you’ve opened Gmail recently and did not close it, it is left suspended in the background. In that case, it could be affected by software glitches and may be the reason why it is not working. To clear out this problem, quit the Gmail app in the background with these steps: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on the Gmail app’s preview to close individual background apps. 

To remove conflicts with the Gmail app, it is also recommended to close all background apps by following the same steps. After that, perform a soft reset to refresh the system. Here’s how: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

An alternative way to reboot your device is to execute a force restart. This process can be helpful in removing rogue apps that affect Gmail and causes the issue. Here are the steps: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After rebooting the phone, relaunch the Gmail app and see if it is working properly. 

 

Second solution: Check and install pending app updates. 

Outdated app versions could affect some functions on your phone and this might cause the issue on Gmail that’s not working. To remove this from the possible culprit, manually update your apps with the steps below: 

  1. From the Home screen, tap on App Store to open it. 
  2. Tap on Today tab at the bottom. 
  3. Then tap on the user profile icon on the top right corner of the screen. 
  4. You should see the account details. 
  5. Scroll down to the Available Updates section. 
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously. 

Once the updates are installed, restart your device to implement necessary changes and remove dump cache on the system. 

 

Third solution: Reset network settings to fix Gmail that’s not working. 

Gmail uses correct network settings so that it can work properly. If these settings are being altered by iOS 13.2, it might result in a Gmail that’s not working problem. Performing reset network settings will remove all customized network settings including iOS overrides and revert it to the default values and options. Just follow these steps if you want to try it: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically once the reset is done. Once it boots up, open the Gmail and see if it is working as intended. 

 

Fourth solution: Uninstall then reinstall Gmail on your iPhone XS Max. 

Bugs that are not susceptible by the previous methods can be removed by uninstalling the Gmail app then install it again. This will allow you to get Gmail like a new one. To do that, simply refer to the steps below: 

  1. From the Home screen, tap and hold on an app icon until the icons start jiggling. 
  2. Tap the X on the app you want to delete.
  3. Select Delete to confirm the deletion of the selected app. 
  4. Perform a restart on your iPhone.
  5. After the reboot process is done, open the App store from the Home screen. 
  6. Tap on your profile icon then tap on Purchased. 
  7. Tap the Not on This iPhone tab.
  8. Select the app that you want to reinstall on your device.
  9. If you don’t see the app from the selected tab, try switching to All tab.

After installing the app again, open it and check if the issue is gone. 

 

Fifth solution: Reset all setting on your iPhone XS Max. 

iOS overrides may affect the other settings on your device and could be the reason why the issue persists up to this point. To remove possible overrides and all customized settings on your device, perform an all settings reset. This will allow you to restore settings on your iPhone XS Max to its default configurations. Here’s how: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset All Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset. 

Once the reset is completed, your phone will reboot automatically. As soon as it’s up and running, open the Gmail and monitor its functionality.

 

Other options

If the solutions above did not work, you can delete your Gmail account and set it up again to remove glitches that may have been preventing the proper function of Gmail features. Here are the steps: 

  1. Access Settings from the Home screen.
  2. Tap on Accounts & Passwords
  3. Select Accounts
  4. Tap the email account you wish to delete then select Delete account to continue.
  5. If prompted, select Delete account or Delete from my iPhone to confirm. 

After deleting your email account, reboot your device then retry setting up your email account with the steps below:

  1. From the Home screen, access Settings
  2. Select Accounts & Passwords then tap on Add Account option. 
  3. Select your email provider.
  4. Type in the correct information for your email address and password then select Next to continue.
  5. Once verified by the Mail app, select the information from your email account that you want to sync on your iPhone like Contacts and Calendars.
  6. Select Save.

 

Is Gmail still not working on your iPhone XS Max? 

Make sure that IMAP for Gmail has been enabled by going to gmail.com and log in your account. Look for “View Gmail In” section and select the IMAP Access section from Settings > Forwarding and POP/IMAP tab to enable IMAP status. 

 

If none of these solutions fixed the Gmail that’s not working on your iPhone XS Max after iOS 13.2 update, contact Apple support to get more information as well as official recommendations on how to fix the problem. 

 

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