How to fix Bluetooth pairing error on iPhone XS Max after iOS 13.2.3 update [Troubleshooting guide]

Are you getting Bluetooth pairing error on your iPhone XS Max after iOS 13.2.3 update? A Bluetooth pairing error could hinder some basic functionalities on your phone like connecting to Bluetooth devices including wireless headphones or headsets. This may occur randomly after an update but you could get this error any time as you use your device. 

Finding solutions for an iPhone XS Max with Bluetooth pairing error after iOS 13.2.3 update? This post will tackle basic workarounds that should help you deal with the issue. Continue reading to find out how. 

Troubleshoot iPhone XS Max with error on pairing Bluetooth after installing iOS 13.2.3

Bluetooth has been of the most innovative features that a smartphone could offer. It paved the way for several wireless technologies to be connected on your device. However, like any other smartphone features, Bluetooth can be vulnerable to certain glitches especially during and after installing a new software version. Apple recently released iOS 13.2.3 that aims to provide fixes for reported errors and improve system stabilization but few iPhone XS max users reported about a Bluetooth pairing error right after the update. Find out how you can fix this problem as you read further. 

First solution: Reboot your iPhone XS Max. 

System glitches will usually show up after installing a new software update. This could be due to random bugs from the update or incompatibility issues towards the new software version. Restarting your device should help in removing system glitches as well as erratic apps that may have occurred during the update and causes the Bluetooth pairing error. If you have not performed a restart yet, soft reset your iPhone XS Max with these steps: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Aside from soft reset, you can also perform a force restart to reboot your device. This should further enhance the phone’s operation by removing dump cache and refresh the system. Here’s how: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Once the reboot process has been completed, try to check if you can use the Bluetooth feature without an issue.

Second solution: Refresh Bluetooth connection on your iPhone XS Max. 

As mentioned earlier, Bluetooth can be attacked by minor software glitches which could affect its functionality and certain issues like Bluetooth pairing error would occur. Toggling the Bluetooth off and on should remove random bugs inflicted by the recent software update and recalibrate its operation. You may turn it off and on with the steps listed below: 

  1. Select Settings from the Home screen. 
  2. Tap on Bluetooth
  3. Toggle the Bluetooth switch to turn the feature off for a few seconds and then tap the switch again to turn it on. 

You can also enable and disable airplane mode. Turning it on will cut off all wireless radio connections and turning it off after will resume those connections. This process should provide a holistic connection refresh that could remove conflicts with the Bluetooth function. Here’s how to do it: 

  1. Access Settings from the Home screen. 
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device. 
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature.

Wait for your device to re-establish all connections and check if the issue has been resolved. 

Third solution: Forget all Bluetooth devices. 

Saved Bluetooth devices can be corrupted by random software glitches. This might have been the case why your iPhone XS Max incurred a Bluetooth pairing error after updating to iOS 13.2.3. To remove this from the possible culprit, delete all existing Bluetooth devices on your phone. Here’s how it’s done: 

  1. From the Home screen, access Settings
  2. Select Bluetooth
  3. Look for the connected Bluetooth device that you want to forget then tap the information (i) icon next to the device name.
  4. Tap Forget This Device
  5. Read the warning prompt then tap Forget to confirm. If you see multiple devices, just perform the same steps to remove all connected devices and remove conflicts on the device you’re going to use.
  6. After forgetting all Bluetooth devices, turn off the Bluetooth feature then restart your iPhone XS Max. 
  7. Head back to Settings > Bluetooth menu.
  8. Toggle the switch to turn Bluetooth on. 
  9. Reattempt to connect your iPhone XS Max to the Bluetooth accessory. 

If this process did not fix the problem, you may proceed to the next step. 

Fourth solution: Reset network settings on your iPhone XS Max. 

Network settings information can be altered by the recent software update automatically. If these changes are incorrect or invalid, it could lead to different symptoms including Bluetooth pairing error. Also, if you’ve recently customized some network settings, it may also cause connection errors on your device. Performing reset network settings should delete all customized information including iOS overrides on your network settings and revert them to their default values and options. If you want to try this method, follow these steps: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically once the reset process is done. As soon as it boots up, check if the Bluetooth pairing error has been fixed. 

Fifth solution: Factory reset your iPhone XS Max. 

Some post-update errors can be tough enough to withstand simple solutions. This might be the reason why you still have a Bluetooth pairing error up to this point. To deal with this matter, you’ll need an advanced solution and performing a factory reset might do the trick. This process will wipe out all contents on your device including stubborn glitches from iOS 13.2.3 update. It is recommended to create backups of your important files via iTunes or iCloud beforehand, since your  iPhone XS Max will be restored to its default factory configurations. If everything is ready, follow the steps below to master reset your device: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once the reset is completed, your device will restart automatically and revert to the original factory settings. Set it up like a new one to use it again then check if you can use the Bluetooth feature without the issue. 

Still having a Bluetooth pairing error on your iPhone XS Max? 

Connectivity-related errors like Bluetooth pairing error can escalate to a complex or fatal system error. This could hinder the solutions listed above from fixing the problem on your device. If that’s the matter, you can perform in-depth type of solutions like recovery mode restore and DFU mode restore to deal with the issue. Just make sure to isolate the problem by testing your Bluetooth accessory if they can connect to other devices aside from your iPhone XS Max. 

You can also contact Apple support and report the problem. They can provide you with additional information as well as official recommendations on how to fix the Bluetooth pairing error on your iPhone XS Max after iOS 13.2.3 update.