Apple iPhone 11 Pro Max

Apple iPhone XS

What issues are you experiencing?

Power

  • Won't turn on or unresponsive
  • Won’t charge or charging very slow
  • Turned off and got stuck on a black screen
  • Heating up so fast, overheating

Camera

Operating System

Calls & Texts

Audio

  • Microphone is not working
  • Sound is distorted when using Facetime
  • Buzzing speaker, inaudible sound output

Recent Guides

How to fix iMessage that is not working on your iPhone XS, messages not delivered, scrambled or out of order

By Grace | November 7, 2019

This post tackles an issue on iMessage that’s not working and other relevant errors on an iPhone XS. Read on for more information. Apple’s instant messaging system, iMessage is a free service that doesn’t use the data limits set by a Telco for normal messaging. This messaging system works only between Apple devices including Mac

How to fix FaceTime that is not working on Apple iPhone XS, cannot use FaceTime app [Troubleshooting Guide]

By Grace | November 7, 2019

FaceTime is Apple’s very own video and calling service that allows you to call and at the same time see anyone you wish to converse with using any Apple devices. With FaceTime, you can make international calls as long as you’re on Wi-Fi or cellular data. Using FaceTime is irrefutably very simple and easy. But

How to fix an Apple iPhone XS that won’t connect to Wi-Fi network [Troubleshooting Guide]

By Grace | November 7, 2019

Wi-Fi issues in smartphones are inevitable. They can occur at any time on various types of smartphones — old or new ones. And the highest-tiered devices like Apple’s newest and pricey iPhone XS is no exception. Fortunately, such problems can be remedied at home by some workarounds unless network outage or hardware damage is present.

How to fix iPhone XS that has No Internet even if Wi-Fi status says Connected [Troubleshooting Guide]

By Grace | November 7, 2019

Network problems in mobile devices may transpire in various symptoms. And one of the most widespread is No Internet connection. There are also instances when the transpiring symptom seems to be a bit odd. An example of this is when a device cannot access the Internet even if it’s already connected to Wi-Fi network. This

Easy steps on how to insert or remove SIM card for iPhone XS

By Harvey | November 7, 2019

Knowing how to insert and remove a SIM card in an iPhone XS is useful, especially when troubleshooting network problems. This short tutorial will show you how to do both. Whether you’re a newbie who does not know how to insert a SIM card, or a seasoned user who’s troubleshooting a problem, you’ll find this

How to fix poor Wi-Fi reception or weak Wi-Fi signal on iPhone XR after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Greater distance from the router could cause poor Wi-Fi reception or weak Wi-Fi signal on your iPhone XR. Thick walls and glass window pane could also affect the Wi-Fi reception on your device. If you’ve tried placing your phone near the wireless router/modem and still you’re getting a poor Wi-Fi reception or weak Wi-Fi signal,

How to fix slow charging issue on iPhone XS after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Defective battery connector and faulty hardware on your device might trigger a slow charging issue. Random bugs from software updates can also add up as a factor for such issue to occur. This has been a dilemma to some iPhone XS users and few users already reported this problem. As new software versions are being

How to fix an Apple iPhone XS that won’t connect to App Store [Troubleshooting Guide]

By Felix | November 6, 2019

The App Store allows you to browse and download apps developed with Apple’s iOS software development kit. It’s a digital distribution platform created and maintained by Apple itself. Through App Store you can purchase apps and games or download them for free. Having said that, the App Store is among the core applications found in

How to fix Apple iPhone XS Alarm that stopped working after updating iOS to version 12.1 [Troubleshooting Guide]

By Felix | November 6, 2019

The main issue addressed in this post is one of those that occurred following the iOS 12.1 update implementation. While this may not be a big deal to some people, other iPhone users who are particular with time and alarm schedules will likely be afflicted. Read on to find out what to do in case

What to do if iPhone XS sound notifications stops working after an update

By Harvey | November 6, 2019

Updates can make or break devices. In this post, one iPhone XS user reports that sound notification stopped working after installing a system update. If you have a similar experience, be sure to follow our solutions below. Before we proceed, we want to remind you that you can contact us by using the link provided

Specifications

Memory

  • 64GB 4GB RAM
  • 128GB 4GB RAM
  • 256GB 4GB RAM
  • no microSD card slot

OS & CPU

  • iOS 13
  • Apple A13 Bionic (7 nm+)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound

Battery

  • Non-removable Li-Ion 3500 mAh battery
  • Fast battery charging 18W
  • Qi wireless charging
  • Reverse wireless charging

Display

  • OLED capacitive touchscreen
  • 6.5 inches, 102.9 cm2 (~83.7% screen-to-body ratio)
  • 1242 x 2688 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • True-tone
  • Wide color gamut

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

Main Camera

  • 12 MP, f/1.8, 26mm (wide), 1/2.55", 1.4µm, PDAF, OIS
  • 12 MP, f/2.4, 13mm (ultrawide)
  • Quad-LED dual-tone flash, HDR (photo/panorama)
  • [email protected]/30/60fps, [email protected]/60/120/240fps, HDR, stereo sound rec.

Selfie Camera

Build

  • Dimensions: 158 x 77.8 x 8.1 mm (6.22 x 3.06 x 0.32 in)
  • Weight: 226 g (7.97 oz)
  • Front/back glass, aluminum frame (7000 series)
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by) - for China
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)