There have been a few reports from Apple user experienced from their iPhone that it keeps on asking for their Apple ID password after updating to iOS 13, the pop up is repeatedly asking for it and it has become an annoying situation for them. There are also some instances wherein after inputting the correct Apple ID password, the pop up messages keeps on coming back.
While in some cases the cause is due to failed or incomplete update or there may be some issues with your account such as in iCloud, App Store or FaceTime. Whatever the cause may be, there are potential solutions that might help solve this issue, read on below to find out.
SOLUTIONS TO FIX iPHONE KEEPS ASKING APPLE ID PASSWORD
Solution 1: Sign Out and Sign Back into Apple ID
Everytime you Sign out from your Apple ID and Sign back into it, it basically resets iCloud Authentication Services that might help fix the issue above.
Here’s how to do it:
- Go to Settings from the Home Screen of your iPhone
- Tap on your Name at the upper left corner.
- Tap to select Sign Out located at the lower portion of the screen
- Enter Apple ID Password to confirm action
- Next, go to Settings
- Sign in and input correct Apple ID and password.
Solution 2: Reset Apple ID password
Even after signing out and signing back into iCLoud, the problem still persist, you may need to reset your Apple ID Password. It is recommended to reset Apple ID password on your personal computer as it is more convenient and easier.
How to reset Apple ID password:
- On the Apple ID account page, Click on “Forget Apple ID or password”
- Type in your Apple ID, and select ‘Reset Password’ then choose how to reset your password from the following options:
- If your account was set up before with security questions, you may select ‘Answer security questions as an option. Follow the on-screen instructions.
- If you opt to get it by email instead, click and select ‘Get an email” option. Check on that email for instructions on how to reset your password
- Choose Two-factor Authentication to receive a Recovery Key to reset Apple ID password.
3. Follow on-screen instructions:
- Enter current password
- Enter new password
- Confirm new password. Re enter should match new password.
- Click on “change password”
Solution 3: Make sure all Apps are up to date
There are some instances wherein you are stuck in a loop of being asked frequently on your iPhone the Apple ID password and the cause may be because of some applications that were not updated. This means that whenever an app will update, most of the time Apple ID password is being asked.
Just like when you are installing an app on your iPhone, Apple ID password will be asked to confirm with you to install. Same is true when you update and app, it will still ask you enter the correct Apple ID password.
Here’s how to update all apps:
- Go to App Store from the home screen of your iPhone
- Tap on your Name located at the upper right corner of the screen
- Scroll down to see which apps has Available Updates.
- Tap and select Update All to start update process
Solution 4: Disable and Enable FaceTime and iMessage
You might be wondering what is turning off and on facetime and imessage has something to do with the problem on asking for Apple ID password frequently appears. Basically, Facetime and iMessage uses your Apple ID to be able to use it right? So when you turn off and turn on the feature, it resets its authentication services that can somehow help fix the issue.
How do this, follow the steps below:
- Go to Settings from the home screen of your iPhone
- Scroll down from the list of options, tap on Messages
- On iMessage tab, slide to the left to turn off imessage (toggle highlighted in white)
- Next, still on the settings tab, tap on FaceTime
- On Facetime tab, slide to the left to turn off Facetime (toggle highlighted in white)
- Repeat the same procedure for iMessage and Facetime, this time sliding it to the right (highlighted in green) to turn it back ON.
Solution 5: Reset Network Settings
Having a weak and unreliable Wifi Strength can affect network on your iPhone and may cause frequent popping up asking for Apple ID password because it could not get through or cannot completely logged into because of your wifi connection. Reset your network has been proven to help to problems relating to Apple ID passsword.
To reset network settings:
- Go to Settings from the home screen of your iPhone.
- Tap on General
- Scroll down from the list of options and tap on Reset
- Then tap on Reset Network Settings
- Enter Passcode or Face ID if required to confirm action.
Solution 6: Reboot iPhone
A simple yet reliable solution that most of time resolves issues relating to your iPhone since it basically refreshes your device, thus reboots it. The steps below on how to reboot can vary with iPhone models since they do not have the same location for the buttons being used to reboot.
Here’s how to reboot Phone 6s, 7, 7 Plus, 8 and 8 Plus Devices, follow these steps:
- Simultaneously press and hold Power/Sleep & Wake Button and Volume down buttons for at least 10 seconds. These buttons can be found at the right side of your iPhone device and the Volume Down Button located at the left side of your iPhone.
- Wait for it to turn OFF then release holding the buttons.
- iPhone will Automatically turn back ON. Wait for it to normally start.
Here’s how to reboot iPhone Models X, XS, XR, 11, 11 Pro & 11 Pro Max:
- Press and release the Volume Up Button, located at the left side of your device.
- Then, Press and release the Volume Down Button, located just below the Volume Up button.
- Next, press and hold the Power Button. These Button can be found at the right side of your iPhone device.
- When device display turns off, release the power buttons.
- After a few seconds, iPhone will restart automatically.
- Wait for it to normally start