iPhone 6 Plus Replacement Screen Unresponsive Issue

Welcome to another installment of our troubleshooting series where we aim to resolve the #Apple #iPhone6Plus issues that our readers are experiencing. In this latest installment of the series we will tackle the iPhone 6 Plus replacement screen unresponsive issue. One of our readers sent us this issue where after replacing the broken screen of their phone, the new screen is not working. We have provided our ideas on this matter below.

iPhone 6 Plus

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iPhone 6 Plus Replacement Screen Unresponsive

Problem: I recently shattered my screen, but the screen works. My boyfriend had an iPhone 6 plus he wasn’t using, so we took the phone to a 3rd party and asked him to swap the screens from the two phones. However, the new screen is unresponsive (doesn’t swipe, answer calls, etc).. I don’t understand this issue. I took my phone back to him and made him put my old cracked screen back on, and my screen is working now.. Any thoughts on why this may be?

Solution: Have you checked if the screen from your boyfriend’s phone was working properly before it was installed in your device? If this screen was originally not working then it will also not work on your phone.

Another possible reason why this issue occurs is that there may be a connection issue between the replacement screen and your phone’s motherboard. The connecting wire may be cut or not seated properly.

This is our assessment of the issue from what we have gathered from the message you sent us.

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If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.