Many apps could go rogue from a major software update implementation and the 2019 iPad Air 3 apps are no exception. The solutions I lined up below are primarily aimed at resolving a pertinent issue on the iPad Air 3 apps that keep crashing after installing the latest iOS update on the device. If by any chance you’ve landed into this page while searching for help in fixing the same problem on the same iOS device, then this post is for you. Keep reading and get some help.
For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar to yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our iPad issues questionnaire.
Troubleshooting iPad Air 3 problem on apps that keep crashing after iOS update
Before you begin troubleshooting, try to determine which type of apps are acting up. For example, if the affected apps are only those that are Internet-based, then the problem must have been tied to Internet connectivity issues. If the symptom randomly occurs to any of your apps, then you can try these subsequent methods to rule out software-related factors that might have triggered the app to crash after the recent iOS update.
First solution: Clear all background apps.
If you’ve left some apps running in the background during the iOS update installation, there’s a tendency for any of these apps to crash or get corrupted after the system transition. As a result, other apps are adversely affected and couldn’t get to load properly. Eventually, they stop working and crash. To fix the problem, you need to end all background apps to eliminate the culprits. Here’s how it’s done:
- Go to your Home screen and press the Home key twice to view recent applications.
- Swipe on an app preview upward to close individual background app.
- After clearing all background apps, tap the Home screen or press the Home key to go back to the Home screen.
Try loading a few apps on your iPad Air 3 after clearing all background apps to see if the problem is gone. If apps continue to crash, then there must be something else that triggers the symptoms and that’s what you need to figure out.
Second solution: Reboot your iPad Air 3 to fix apps crashing problem.
Minor software glitches transpiring after the recent iOS update implementation can also trigger apps to act up. This is the main reason why it is recommended to restart the device after installing updates. If you haven’t already, then this is what you should do next:
- Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
- Drag the slider to power off your device.
- After a few seconds, press and hold the Power/Top button until the Apple logo appears.
Restarting does not affect any saved information on the device storage so you won’t lose any critical data in the process.
Third solution: Install pending app updates on your iPad Air 3.
Apps that are prone to going rogue from a major system transition are usually those that aren’t up to date. This happens when the apps are no longer able to meet the minimum system requirements to run smoothly on the recent platform. If you haven’t set your apps to auto-update, then it’s possible that some of your apps are no longer able to run smoothly on your iPad Air. Having said that, you can head on to the App Store and install all pending app updates with these steps:
- From the Home screen, tap App Store. Doing so launches the Apple Store app.
- Scroll to the bottom of the App Store screen then tap on Updates. A list of apps with pending updates will appear.
- Navigate to the list of apps and then tap the Update button next to the name of the app to install individual update.
- If multiple app updates are available, tap the Update All button on the top-right corner of the screen.
Reboot your iPad after installing all app updates. This is imperative to ensure all new software changes are properly implemented.
Fourth solution: Check and manage your iPad storage.
Memory-related issues can also cause similar issues. If memory is to blame, then the app crashing symptom you’re dealing with is likely due to insufficient memory on the device. While the iPad Air 3 comes with higher storage capacity, it isn’t impossible to run out of storage space, especially if you’re fond of downloading multimedia files and complex apps. To rule this out, follow these steps to check and manage your iPad Air 3 storage:
- From your Home screen, tap Settings.
- Select General.
- Tap iPad storage.
Check the available storage on your iPad Air. If the amount is less than a gigabyte, then that denotes a need for you to free up some space. In that case, the problem with your apps that keep crashing are more likely due to insufficient or low memory status of your iPad. You can delete old and unwanted contents from your device, including apps that are no longer used. Moving some of your important files to iCloud, iTunes drive, or other storage media is also an option.
Fifth solution: Reset all settings to fix apps that keep crashing on your iPad Air 3.
Resetting all settings is often required after updating iOS. Doing so will help rule out incorrect settings including automatic update overrides that caused conflicts to your apps and system functions. If you haven’t done this yet, then consider this as the next possible solution to try on. You don’t need to back up files beforehand because this reset does not affect the internal data on your device storage. Just follow these steps to get started:
- Tap Settings from your Home screen.
- Tap General.
- Scroll down and tap on Reset.
- Choose Reset all settings from the given options.
- Enter your passcode when asked to proceed.
- Finally, tap the option to confirm all settings reset.
When the reset is finished, your iPad should restart automatically and then loads up the original values and options. All your recent customizations are gone so you’ll need to re-configure individual options afterwards.
Sixth solution: Reinstall errant apps.
If the problem only occurs to certain apps, then the problem must be isolated to those apps. In this case, uninstalling and reinstalling the problematic applications is likely what’s needed to fix the problem. So here’s what you should do then:
- From the Home screen, tap Settings.
- Select General.
- Tap iPad Storage.
- Scroll through the list of apps then select the app that you wish to uninstall or remove from your iPad.
- Tap the option to Delete App then confirm.
After deleting all errant apps, reboot/soft reset your iPad Air 3 to clear its memory caches and to refresh the operating system. Then launch the App Store to start downloading the apps that you wanted to use again on your iPad.
Last resort: Factory reset your iPad Air 3 and set it up as new.
If your apps continue to crash after exhausting all the given solutions, then you must be dealing with some tough iOS bugs that caused major system glitches. At this point, your next option would be a full system reset or factory reset on your iPad Air 3. Doing so will erase everything from your iPad including fatal iOS bugs that caused your apps to keep crashing. If you wish to proceed, don’t forget to back up all your important files to iCloud or iTunes so you’d still be able to recover them later. You can proceed to these steps whenever you’re ready:
- From the Home screen, tap on Settings.
- Tap General.
- Tap Reset.
- Select the option to Erase all content and settings.
- Enter your passcode to proceed.
- Tap the option to confirm full system reset or factory reset.
Follow the rest of the onscreen instructions to finish the factory reset. After the reset, allow your iPad to restart on its own then loads up its factory default settings. To use it again, you need to set it up first. Just use the start-up wizard to use automatic settings and enable necessary features on your iPad Air 3.
You can also use iTunes to erase your iPad Air 3 and restore it from a previous backup if ever apps continue to crash after a factory reset.
Are the apps still crashing after iOS update on your iPad Air 3?
If you have already exhausted all possible methods but to no avail, then you should now consider escalating the problem to Apple Support for further assistance and official recommendations. The fact that none of the given procedures is able to resolve the problem is an indication that the problem isn’t rectifiable by end-users. The underlying cause might be very complex and therefore requires a dedicated fix patch.
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