How to fix iPhone X hotspot not working after iOS 13.3 update [Troubleshooting Guide]

Have you ever tried using the personal hotspot on your iPhone X and it did not work after updating to the latest iOS version? iOS 13 has been by far the best iOS version that Apple released but it is far from perfect. When Apple released the most recent version – iOS 13.3, some users have reported several errors including a hotspot not working on iPhone X.

Provided below are some basic steps that should rectify a personal hotspot problem on iPhone X after installing iOS 13.3 update. If you’re one of the affected users and would want to try fixing the error on your end, feel free to execute the procedures found on this page.

 

Troubleshoot an iPhone X with personal hotspot problem after updating to iOS 13.3

Sharing your internet connection (cellular data connection) to others is made easy by using the personal hotspot feature on your iPhone X. This feature allows you to use your device as a mobile tethering or portable hotspot. If you’ve encountered a problem in using the personal hotspot on your device after iOS 13.3 update, it might have been due to random bugs or software glitches that normally occurs right after an update. This post will provide some helpful insights on how to fix the hotspot problem on your iPhone X. Continue reading and find out how.

 

First solution: Restart your iPhone X.

As mentioned earlier, glitches can occur anytime after an update. Your phone’s system might still be coping with the new changes and it is inevitable that some features like the personal hotspot will not work properly. Restarting your device should be considered as your first option to remove minor software glitches on your iPhone. Doing so will remove dump cache as well as erratic apps that could cause conflicts on your phone’s system and will help in implementing necessary changes from the recent iOS update.

A soft reset is one of the reboot processes that you can try. Here’s how:

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

An alternative method to reboot your iPhone X is a force restart. You may follow these steps:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

You can also reboot the other devices that’s trying to connect on your personal hotspot to make sure they’re calibrated with your device. Enable your cellular data and personal hotspot feature once the reset process is done. Then check if the personal hotspot problem has been resolved.

Second solution: Refresh cellular data connection on your iPhone X.

If your iPhone’s cellular data has been hindered by random bugs from the recent software update, it may cause problems on the personal hotspot feature and might be the reason why it stopped working after installing the new iOS version. Turning the cellular data off and on might instantly resolve the issue as it will clear minor connection glitches on your iPhone X. To do this, here are the steps:

  1. Select Settings from the Home screen.
  2. Tap on Cellular Data.
  3. Toggle the Cellular Data switch to turn the feature off for a few seconds and then tap the switch again to turn it on.

Once you get a good cellular data reception, enable your personal hotspot and see if it is working. If not, you can also try toggling the airplane mode feature on and off. Enabling airplane mode will cut off all wireless radio connections on your device and disabling it after will resume those connections, providing a holistic refresh and could remove conflicts on your cellular data connection. This simple solution might do the trick in fixing the personal hotspot not working on your iPhone X. Here’s how:

  1. Access Settings from the Home screen.
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device.
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature.

As soon as your phone is up and running, enable your cellular and check if your personal hotspot is already working.

 

Third solution: Update the carrier settings on your iPhone X.

Your network provider might provide updates on their services that could help in fixing the personal hotspot issues. Also, outdated carrier settings might cause irregularities on your cellular data and might result in hotspot not connecting. To check for carrier updates, execute these steps:

  1. Access Settings from the Home screen.
  2. Tap on General.
  3. Select About.
  4. Wait for a few seconds for the update notification to appear on your screen. If there is an available carrier update, you’ll see a pop-up option to update your carrier settings.

Just follow the on-screen instructions to finish the update and check if this will resolve the hotspot problem on your device.

 

Fourth solution: Reset network settings on your iPhone X.

iOS overrides can make some changes on your phone’s network settings and invalidate them. If there are settings needed for cellular data connection to work properly like the Access Point Names (APN) that have been altered incorrectly, it might cause relevant symptoms to occur. Reverting your network settings to its default values and options might resolve the hotspot problem if iOS overrides are at fault. It should remove those incorrect or invalid network settings that’s causing the hotspot problem. To reset the network settings on your iPhone X, perform these steps:

  1. Access Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then select Reset.
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically once the reset process is done. Enable important features like cellular data connection once it’s up and running and then check if you’re able to use the personal hotspot this time.

 

Fifth solution: Restore your iPhone X to its default factory configurations.

Complex system errors are usually not susceptible to simple solutions. If this is the reason why your iPhone X is unable to use personal hotspot or is having a personal hotspot not working up to this point, then it’s time to try a more advanced solution. Performing a factory reset will handle those stubborn bugs by wiping out all contents on your device and restoring the default factory configurations. It might be the answer that you’re looking for to fix the hotspot not connecting on your iPhone. Just make sure to create backups of your important files via iTunes or iCloud beforehand. If you wish to proceed and try your luck with this process, here’s how it’s done:

  1. Access Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then select Reset.
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

An automatic reboot will happen on your device once the reset has been completed. You’ll need to set up your iPhone X like a new one to use it again. Once it’s done, check if the issue has been resolved.

 

Still having personal hotspot issues on your iPhone?

If none of the solutions worked in fixing the problem, you may contact your network provider and check with them if there are any server maintenance or service outages that could cause personal hotspot not connecting or not working. It is possible that there is a problem on their end and that’s the reason why you can’t use the personal hotspot. Just inform them about the procedures that you’ve tried. You can also ask if they can reset the connections on their end to possibly rectify the personal hotspot issues.

You can also isolate this matter by trying a different device to connect on your personal hotspot. If it is still not working, try contacting Apple support and get additional information as well as official recommendation on how you can deal with a personal hotspot not connecting on your iPhone X after updating to iOS 13.3.