How to deal with slow browsing issue on the Apple iPhone 7 [Troubleshooting Guide]

Slow browsing can occur among other symptoms of browser app issues or network problems on the phone. If it’s attributed to a browser issue, errant browser data and malicious software are likely the main triggers. There are also instances when slow browsing is tied to a server issue like when you only experience slow browsing while attempting to load a specific website or page.

For slow browsing that’s afflicted by software errors on the phone, network settings errors are likely to blame. In worst cases, it could be due to hardware damage on the phone. If ever you will encounter slow browsing issues when using the Internet on your iPhone 7, I’ve mapped out a few simple ways on how to deal with it. Read on for more information.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our iPhone issues questionnaire and hit submit.

How to troubleshoot iPhone 7 that has a slow browsing issue

Before you perform any troubleshooting methods, try to power cycle your network equipment (wireless router or modem). This can be carried out by turning the router/modem off, unplugging it from the power source for at least 30 seconds then plug it back in and turn on again. This is often the very first, if not the last recommended procedure when you contact technical support for help when dealing with Internet problems. Like smartphones, routers and modems also experience firmware crashes and when this happens the Internet connection will become adversely affected. And the simplest yet most effective solution to that is a modem/router power cycle. If the problem continues after restarting the network equipment, then you can start troubleshooting your iPhone software with these simple workarounds.

First solution: Quit browser then restart your phone.

Slow browsing is not always due to an issue on the phone but can also be an isolated issue with the browser app in use. In fact, slow browsing is one of the widespread browser issues among computers and mobile devices. Should this be the root cause of the problem, forcing the browser to close can help. If you are using Chrome or Safari app, you can also clear the browsing history, cache, cookies, and temporary data from the application. Here’s what you should do then:

  1. Press the Home button twice quickly. Doing so will launch a new screen containing a list of recently used apps that aren’t closed.
  2. Swipe up on the Chrome/Safari (other browser) app preview to clear or force close the app. Also consider clearing the rest of background apps to prevent them from causing conflict with the browser app’s operations. The device can also slow down when any of the background apps crashes or gets corrupted.

To clear cache, cookies and browsing history from your Safari browser app, follow these steps:

  1. Tap Settings from the Home screen.
  2. Tap Safari.
  3. Select the option to Clear History and Website Data.

This clears your browsing history, cookies, and browsing data from Safari without affecting your auto-fill information. To clear your browser cookies and keep your history, follow these steps:

  1. Tap Settings.
  2. Tap Safari.
  3. Tap Advanced.
  4. Tap Website Data.
  5. Then select the option to Remove All Website Data.

To clear cache and cookies in the Chrome app, follow these steps:

  1. Open the Chrome app on your iPhone.
  2. Tap the More icon at the top right of the screen.
  3. Tap History.
  4. Select Clear browsing data.
  5. Be sure to put a checkmark next to Cookies, site data and Cache images and files.
  6. Tap Clear browsing data to confirm.

After clearing the browser app, deleting cache, cookies and all, reboot your iPhone 7 to dump system cache and refresh the operating system. Here’s how:

  1. Press and hold the Power button for a few seconds until the Slide to Power Off command appears.
  2. Then drag the power off slider to the right to shut down your iPhone completely.
  3. After 30 seconds, press the Power button again until the Apple logo appears.

This dumps all cached files from the internal memory of the phone including errant segments and temporary data that may have adversely affected the Internet functions, particularly browsing speed.

Second solution: Disconnect then reconnect to your Wi-Fi network.

Minor errors affecting the Wi-Fi network in use can also yield to this issue. To clear this out, disconnecting from the Wi-Fi network and then reconnecting can help. This can likewise be carried out by turning Wi-Fi off and on your iPhone 7. Here’s how:

  1. Tap Settings from the Home screen.
  2. Tap Wi-Fi.
  3. Then tap the Wi-Fi switch to turn the feature off.
  4. After a few seconds, tap the switch again to turn Wi-Fi back on.

Alternatively you can access the Control Center and then toggle the Wi-Fi icon off and then back on. Or you can also enable Airplane mode on your phone for a few seconds. Doing so will automatically disable wireless connectivity features including Wi-Fi and Bluetooth. These old tricks have been proven effective by many iPhone users who have dealt with minor network connectivity issues including slow browsing.

Third solution: Forget Wi-Fi network.

The Wi-Fi network might have been corrupted and is no longer working steady. If you’re experiencing the same slow browsing issue when loading any websites, then your Wi-Fi network might have become erratic. To rectify such error, forgetting or deleting the Wi-Fi network can help. Here’s how to forget/delete Wi-Fi network on your iPhone 7:

  1. Tap Settings from the Home screen.
  2. Tap Wi-Fi.
  3. Tap the information icon (i) next to the Wi-Fi network you want to forget or delete.
  4. Tap the option to Forget This Network.
  5. If prompted, tap Forget to confirm action.

Reboot your iPhone after deleting the Wi-Fi network, then reconnect to your Wi-Fi network like the first time you do. You may have to enable Wi-Fi, set up your Wi-Fi network and then Join to get connected again.

Fourth solution: Reset network settings on your iPhone 7.

To deal with more complex network errors that might have caused slow browsing issues, resetting the network settings can be considered as an option. This will clear the current network settings including errors and invalid settings from the phone. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Reset network settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then tap to confirm settings reset.

Your iPhone should reboot automatically when the reset is finished. After the reset, you will need to configure network options and enable Wi-Fi to reconnect to the Internet.

Fifth solution: Factory reset/master reset your iPhone 7.

As your last resort if all else failed to offer solution would be a factory reset or master reset. This will wipe everything from the iPhone system including fatal system errors that caused persistent issues including slow browsing on the device. Should you wish to give it a try, back up all your important data for safekeeping. And once you’re all set, follow these steps to reset and restore your iPhone 7 to its factory settings and restore default options:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Erase all content and settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then tap to confirm settings reset.

Allow your device to complete the reset and then restart by itself. After it reboots, you can proceed with the initial setup process and set up your iPhone as new. Major software issues are usually cleared by a master reset. If the slow browsing problem persists, then your device may require service.

Other options

Contact your Internet service provider or carrier to report the issue for further assistance and recommendations. You can also ask the support team to look into their outage board for any ongoing maintenance operations that might have affected the Internet connection in your place. If you suspect that the problem is on the network equipment like the wireless router or modem malfunctions, then you can contact the manufacturer of the router/modem or service provider for other options.

Connect with us

If you need more help with the use of certain functions and features of the Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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