How To Fix Camera Issues On iPhone 11 Pro Max

The camera is one of the most used features of any iPhone model especially with the new iPhone 11 Pro Max wherein its camera is the most  talked about feature and app. It is the first iPhone with a triple-camera along with all the other iPhone 11 line up (iPhone 11 , iPhone 11 Pro) to capture scenes up to 4x, also promises images to look beautiful even in a low light setting and records quality videos. It basically means that the camera on the iPhone 11 Pro Max should never be taken for granted. 

Since almost all of us wants to take clear photos and videos whenever and wherever possible in a day to day basis, a lot of Apple iPhone 11 Pro Max users were disappointed with the result of the quality of its captured photos and videos. Some reported that they got blurry shots or even the picture quality is having some sort of flares. Aside from that, some also reported to experience a delay in the response from iPhone 11 Pro Max camera settings

There are various reasons as to why you are not getting the expected result on your iphone 11 Pro Max camera. Read on below to find out these reasons and ways on how to fix camera issues on iPhone 11 Pro Max. 

If you own an Apple iPhone 11, 11 Pro And 11 Pro Max or any iPhone device, we will be glad to assist you with any concerns that you may have with your device. Feel free to contact us using this form. This is a free service that we are offering. We asked however, that when you do contact us, please try to be as detailed as possible about your concern so that we can accurately assess your concern and able to give appropriate solutions.


  • Update to the latest iOS Software

Always update your iPhone 11 Pro max device to the latest software available as this can help fix bugs and issues relating to camera issues on your iPhone Device.

To check and update to the latest software:

  1. Go to Settings from the Home Screen of your iPhone 11 Pro Max
  2. Then tap on General
  3. Tap on Software Update
  4. It will then display if your iPhone is up-to-date. 
  5. If there is an available update for download, tap on  Download and Install to begin the update process.
  • Remove Protective Casing

Yes, iPhone 11 Pro Max is a new phone and the newest model of iPhone that we want to protect it. Keeping it away from physical damage such as scratches and dirt. But did you know that some protective casing is actually another additional layer on your iPhone that may have caused getting poor quality photos and videos. Aside from blurry photos, at times you are also getting darker image since some protective case can affect the lighting of the scene being shot at. 

To be able to see the difference, try taking a shot with your protective case and then take a photo without the case. 

  • Clean External Lens of your iPhone

Perhaps the reason why you are getting low quality of your photos and videos is because the external lens of your iPhone is dirty. Use a lint free cloth to clean the external lens and the flash near the lens of your iPhone in a circular motion using soft pressures Never clean using iPhone using your fingers as this can damage and at times permanently scratch your lens. 

  • Decide which type of Lens to use for a particular shot

As mentioned, the iPhone 11 Pro Max is equipped with triple-camera lens. Perhaps the reason why you have experiencing camera issues because of poor quality output of photos and videos is because you are not using the correct lens.

In order to know which lens to use for a particular shot, check out the discussion on the capacity as well as limitation of each of the lens on the iPhone 11 Pro Max:

  1. Telephoto lens: uses a 52mm lens is used for taking photos wherein the subject is in a far away distance. Since it can provide a more detailed and distortion free image, it is used to capture photos in Portrait and Macro Photography mode.
  2. Wide-Angle Lens: uses a 25 mm lens used to take photos in a wide-angle range. This means that more scenes can be included in a single shot. It is mostly used for landscape and architectural subjects and scenes. 
  3. Ultra-Wide Angle Lens: uses a 3mm lens, used to capture photos to include more scenes. This has the same function as the Wide angle lens however from the name itself, “ultra wide angle” lens which means it can take a much more wider architectural and landscape scenes and can take a photo of a scene that basically highlights the subject to make it appear larger than from the background image of the shot.
  • Adjust Camera Settings

Since the iPhone 11 Pro Max has the capacity to adjust the fine-tuning (Digital Zoom) the length of a particular shot. It is recommended to use iPhone 11 Pro Max 3 lenses: Telephoto lens, Wide-Angle lens & Ultra Wide Angle lens, instead of using Digital Zoom as the latter usually lead to poor quality and undesirable results of captured photos. To fix camera issues on iPhone 11 Pro Max caused by Digital zoom, better use one of the 3 lenses to minimize blurry and photo distortions when using Digital Zoom.

When you are on a Night Mode setting to take a shot, usually a number that indicates the length of time for the shot appears. This timer will vary depending on the lighting conditions of the subject for capturing a shot. Keep in mind that to avoid blurry and poor quality result make sure to hold still your iPhone or if not you can opt to use a tripod when using this setting for taking pictures. 

  • Quit Opened Apps and Restart Camera App

There is a possibility that you are experiencing Camera issues on your iPhone 11 Pro Max because of applications opened at the same time causing your iPhone to run slower than usual. Quitting opened apps and restarting camera app refreshes your iPhone 11 Pro Max that can help fix Camera issues.

Here’s how to quit app and restart camera app:

  1. Swipe up from the bottom of the screen of your iPhone 11 Pro Max, Stop when it reaches the middle of the screen, and pause until the apps appears.
  2. To quit apps, swipe up all opened apps including the camera app
  3. After quitting the camera app, you can now restart app from the home screen of your iPhone search for the camera app and tap on it to re-launch camera app.

Doing this can improve the slow response reported beforehand. 

  • Clear Cache and Delete Unnecessary Apps on  iPhone 11 Pro Max

It is possible that you are experiencing camera issues on your iPhone 11 Pro Max caused by application on your device that is taking a huge space of your iPhone’s processor. Therefore to fix this, you can try to clear cache and data of your iPhone by doing these steps:

  1. Go to Settings from the Home screen of your iPhone
  2. Tap on General
  3. Tap on iPhone Storage
  4. You have two options: Offload Unused Apps and Delete the App
  5. Check on the apps and choose which options you want to for each app to save storage space and processor space. 
  • Force Restart iPhone Device

Performing  a force restart on your iPhone 11 Pro Max can somehow fix camera issues as this refreshes your iPhone by force quitting all opened unused apps that causes camera issues due to delay in response of the Camera App. 

Do the following steps to force restart  iPhone 11, 11 Pro and 11 Pro Max:

  1. Press and quickly release the Volume Up Button which is located at the left side portion of your iPhone device.
  2. Then press and release the Volume Down Button which is also located at the left side below the volume up button. 
  3. Next, press and hold the Sleep/Wake Button, which is located at the right side of your iPhone 11 Pro Max.
  4. Wait for the  ‘Slide to Power Off” to appear. Once it appears, you can now release Sleep/Wake Button. 
  5. To power off iPhone 11 Pro Max, slide starting from the left to right the “Slide to power off” option.
  6. iPhone 11 Pro Max will automatically restarts

Did any of the potential solutions mentioned above resolve camera issues on iPhone 11 Pro Max? If not, Connect with us:

If you have any questions & concerns regarding your iPhone, feel free to connect with us using this form. We will be of help and will provide you with a free technical support about your concern. Just make sure to provide us with the detail as possible for us to make an accurate assessment and provide you appropriate intervention. Also, do let us know your experience along the way. I look forward to hearing from you.