How to fix Snapchat that keeps crashing on iPhone XR after iOS 13.2.3 update [Troubleshooting Guide]

A Snapchat that keeps crashing right after an update may have been triggered by random bugs and software glitches from the recent software changes. In-app errors could also cause malfunction on the app and may have been one of the factors. 

To deal with a similar problem on iPhone XR after installing iOS 13.2.3, this article has been created. If you happen to be one of the affected users of iPhone XR with Snapchat that keeps crashing after iOS 13.2.3 update, scroll down and find out how to possibly resolve the issue. 

 

Also read: Common fixes for different apps that keeps crashing on iPhone XR after iOS 13.2.3 update [An Overview]

 

Troubleshoot iPhone XR with Snapchat that keeps crashing after installing iOS 13.2.3

Abnormalities on app function after an update has been one of the most reported errors. Third-party applications like Snapchat are usually vulnerable to software bugs right after an update as they use different programming to run the app. The new software version may not be compatible and causes relevant symptoms to show up. The workarounds that you’ll find below should help you remedy the issue on your device. Continue reading and perform the procedures listed below.

 

First solution: Quit all background apps then reboot your iPhone XR. 

Background apps are usually the recently opened applications which was left suspended in the background. These apps may have been infected with random bugs and have gone rogue. Erratic apps could compromise the other normal working apps as they create conflicts. This may have been the reason why Snapchat keeps on crashing after iOS 13.2.3 update. To rule this out, close all apps that are running in the background by following the steps below: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on each app’s preview to close individual background apps. 

Once all background apps are closed, reboot your device to clear dump cache and refresh the system. This could free some space on the phone’s internal memory and could enhance its performance. To do that, you may execute a soft reset. Here’s how: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

An alternative option to reboot your device is a force restart. This should provide the same benefits as the soft reset and could further remove rogue apps on your iPhone XR. Here’s how it’s done: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Once the reboot process has been completed, connect to your Wi-Fi and relaunch Snapchat to check if the issue has been fixed. 

 

Second solution: Install pending app updates to fix Snapchat that keeps crashing. 

Updating your apps to their latest version could also fix errors like the Snapchat that keeps crashing. This will allow the apps to align with the new software version that’s running on your phone’s system. Doing so could cure rogue apps and improve the phone’s performance as well. To do this process, here are the steps: 

  1. From the Home screen, tap on App Store to open it. 
  2. Tap on Today tab at the bottom. 
  3. Then tap on the user profile icon on the top right corner of the screen. 
  4. You should see the account details. 
  5. Scroll down to the Available Updates section. 
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously. 

To implement changes and refresh the system, you can perform a reboot once all app updates are installed.

 

Third solution: Reset network settings on your iPhone XR. 

Having correct network settings are essential for applications that uses the Internet like Snapchat to work properly. If there are network settings that have been customized incorrectly, it may cause connection error and may have been the reason why Snapchat keeps crashing. If this error happened first hand after the update, iOS overrides could be at fault. To clear all customized network settings and remove network overrides on your device, reset network settings is the answer. Doing so will revert all network settings to its default values and options. If this is something that you’re interested to do, perform the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Automatic device restart will happen as soon as the reset process is completed. Once your phone is up and running, relaunch Snapchat and monitor if it still crashes or not anymore. 

 

Fourth solution: Uninstall then reinstall Snapchat app on your iPhone XR. 

Random bugs could affect the app’s system and may have been the reason why it keeps crashing. If these bugs affected the app’s core, it might have been corrupted and will not work properly. Uninstalling the app will delete software glitches that’s affecting the apps performance and reinstalling it provides a holistic refresh as it allows you to get the app as a new one. This could fix the Snapchat that keeps crashing on your device. To give this a try, here are the steps: 

  1. From the Home screen, tap and hold on an app icon until the icons start jiggling. 
  2. Tap the X on the app you want to delete.
  3. Select Delete to confirm the deletion of the selected app. 
  4. Perform a restart on your iPhone.
  5. After the reboot process is done, open the App store from the Home screen. 
  6. Tap on your profile icon then tap on Purchased. 
  7. Tap the Not on This iPhone tab.
  8. Select the app that you want to reinstall on your device.
  9. If you don’t see the app from the selected tab, try switching to All tab.

After reinstalling Snapchat, set it up and check if the issue has been rectified. 

 

Fifth solution: Factory reset your iPhone XR. 

Your last resort if all of the preceding procedures failed in fixing the issue is to restore your iPhone XR to its default factory configurations. This will help you in removing stubborn glitches that may have been the reason why the issue persists. Doing so will delete all contents and revert them to the default factory settings. Since all information will be wiped out, it is necessary to create backups of your important files via iTunes or iCloud beforehand. Once backups are secured, execute a factory reset with these steps: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

After the reset, your phone will reboot automatically. Set it up like a new one to use it again and enable important features such as Wi-Fi. Reinstall Snapchat and check if it is working properly this time. 

 

Still have a Snapchat that keeps crashing on your iPhone XR? 

Some errors may escalate to complex system issue and could be the case on the Snapchat that keeps crashing. If none of the solutions fixed the problem, you can escalate this to Snapchat support to get additional information on how to resolve the issue. You can also contact Apple support and provide them the complete details about the problem so that they can provide you with official recommendations on how to fix Snapchat that keeps crashing after iOS 13.2.3 update.