Having trouble with your iPhone XS iOS 13 Facebook app that won’t open or load up? Keep reading for more detailed solutions.
Major software updates typically bring out new features and patches to fix widespread device issues particularly those inflicted by some malware and bugs on certain apps and system services. However, it is inevitable that along with these system enhancements are the unforeseen errors. Tackled in this post is one of the common app problems and it’s about the iPhone XS Facebook app that won’t open or load up after installing the iOS 13 update. If you happen to be one of the affected users and in need of some inputs to deal with this post-iOS update issue, then this content is for you. Below are a series of procedures that are used to eliminate common post-update factors that can cause the iOS 13 Facebook app to fail loading or not work as intended.
Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our iOS issues questionnaire and hit submit to contact us.
Troubleshooting iOS 13 Facebook app that won’t open on your iPhone XS
Any app that refuses to load after an update or other system changes must have obtained some errors that’s interfering with or halting the loading sequence. In the case where the problem has instigated from an update, a software bug is more likely the culprit. Performing these subsequent procedures will help eliminate common triggers. But before you start ruling out software-related factors that might have stopped your iPhone XS iOS 13 Facebook app from opening or loading up properly, check your Internet connection. If your phone is experiencing Internet connectivity issues such as slow internet, intermittent or no Internet connection at all, then that must be the main reason why Facebook doesn’t work and therefore must it be resolved beforehand. If your iPhone XS Internet is working fine but your Facebook app still won’t open or load up, then move on and troubleshoot your device software.
First solution: Quit and restart Facebook app on your iPhone XS.
Recently opened apps on your phone will be left suspended and running in the background unless you end them. This is one of the beneficial features in iOS devices when it comes to multitasking. However, when these apps are left suspended during the update, they will likely to act up or crash. If that happens, they may not be able to execute its tasks. To make sure that this isn’t the reason why your iPhone’s Facebook app doesn’t open or won’t load on your iPhone XS after updating to iOS, force close or end the app forcibly with these steps:
- From the Home screen, swipe your finger up and then pause.
- Swipe left or right and search for the Facebook app preview.
- Then swipe up on the app preview to close it.
If you see other apps that are left running in the background, clear them all too so that they won’t be able to cause any trouble when running the Facebook app. Doing so will also clear junk cache and refreshes your phone’s internal memory. After clearing all background apps, retry launching Facebook app and see if it’s opening or loading up already.
Second solution: Soft reset (restart) your iPhone XS.
After an update installation, it may take time for some apps to fully adapt with the recent system changes. As a result, they wouldn’t be able to work as intended. And this could be what has occurred to Facebook on your iPhone XS. To rule this out, performing a soft reset is necessary. Doing so can also help your phone’s system to speed up as it clears out junk files that are cached in the internal memory after the recent system update. Thus if you haven’t already, soft reset your iPhone XS with these steps:
- Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
- Release both buttons once Slide to Power off prompt appears on the screen.
- Drag the Power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.
Alternatively, you can also perform a force restart in case your device somehow becomes unresponsive as the Facebook app crashes. Similar to a soft reset, a force restart is also an effective solution to random system flaws including app glitches that are triggered by post-update bugs. To force restart your iPhone XS, just refer to these steps:
- Press and release the Volume Up button quickly.
- Press and release the Volume Down button quickly.
- Finally, press and hold the Power/Side button until the Apple logo appears on your screen.
These two reset processes will not affect your phone’s internal memory, so there’s no need to worry about losing personal information afterwards. Allow your phone to completely boot up and then try opening the Facebook app again to check if the issue has been resolved. If the app is still not loading up, then troubleshoot further to eliminate other errors.
Third solution: Reset network settings on your iPhone XS.
Altered and not properly configured network settings on your phone are also among the factors that trigger Internet-based apps like Facebook to stop working. This is likely the case if the recent update imposed automatic settings overrides that caused conflicts to your existing network configurations. To clear this out, performing a reset on the network settings is recommended. Doing so will erase all current network settings on your device and revert to the default network options and values. If you wish to give this method a try, then simply follow these steps:
- Access Settings from the Home screen.
- Select General.
- Scroll down to and then select Reset.
- Tap the Reset Network Settings option.
- Enter your device passcode if prompted.
- Then tap to confirm network settings reset.
Your phone will restart automatically after the network settings reset is done. Once it reboots, connect your Wi-Fi network to get back online and then try launching your Facebook app to check if you’re able to load or open it.
Fourth solution: Install pending updates to fix your iOS 13 Facebook that won’t open.
Outdated app versions Facebook on your phone may also result in the same problem after the iOS 13 implemented. This usually occurs as some of the recent system changes no longer supports the old version of the app. Any other outdated apps can succumb to the same type of problem. If you haven’t set your third-party apps to auto-update, then you’ll have to manually install pending app updates including available update for Facebook. App developers usually pushed updates soon before or after a major iOS version is released in order to keep their apps compatible with the updated operating system. Just follow the steps below to check and install pending app updates on your iPhone XS:
- Open the App Store app.
- Tap on your Apple ID profile picture located on the top-right corner of the screen.
- Scroll down to the Pending Updates section. This section is only available if there are pending updates on your phone. A list of recent updates to your apps will then show up underneath this section.
- To apply pending updates manually, tap the Update button next to Facebook app.
- Otherwise, tap the Update All button to prompt the device to download and apply updates to your apps in the background. You will see then the recently installed updates under the Updated Recently section.
Allow your apps to complete and install the updates then reboot your iPhone XS to apply all recent software changes. Doing so will likewise provide a quick system refresh and memory clean up to your iPhone.
Fifth solution: Uninstall then reinstall Facebook app on your iPhone XS.
If the aforementioned steps did not provide positive results and you’re still not able to open or load the Facebook app on your iPhone XS, then you might be dealing with a corrupted app. iOS updates being rolled out may have bugs that eventually causes Facebook app to go erratic. If that is the case, it is best to uninstall then reinstall the Facebook app on your phone to give it a holistic refresh. Errors and glitches that’s affecting the app to function normally will also be cleared throughout the process. Here’s how:
- From the Home screen, tap and hold on an app icon until the icons start jiggling.
- Tap the X on the app you want to delete.
- Select Delete to confirm the deletion of the selected app.
- Perform a soft reset on your iPhone XS.
- After the reboot process is complete, open the App store from the Home screen.
- Navigate to Updates > Purchased menu.
- Tap the Not on This iPhone tab.
- Select the app that you want to reinstall on your device. In this case, you’ll need to search for Facebook.
- If you don’t see the app from the selected tab, try switching to All tab.
- Then tap the download icon (cloud button) or Get to start downloading the application.
- Allow the app to install on your iPhone.
When the Facebook app is finished installing, reboot your iPhone and then try loading the recently installed app again to check if you’re able to launch it successfully.
Does the problem on your iPhone XS iOS 13 Facebook app that won’t open continue?
If you’re still not able to open or load the Facebook app on your iPhone XS after following the steps above diligently, then you might be dealing with a more complex system error, network problems or server downtimes. Performing more advanced solutions like a recovery mode restore or a DFU mode restore might help you in eradicating this issue. Just be reminded that performing those restore process will delete all of your saved information. If you’re willing to give that a shot, just make sure to create backups on your important files via iTunes or iCloud.
Connect with us
We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our troubleshooting page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks.