How to fix Apple iPhone XR ‘A device attached to the system is not functioning’ error

The error message ‘A device attached to the system is not functioning’ on Apple iPhone XR occurs when copying videos or pictures from the phone to a Windows 10 computer. Most of the time, this problem occurs when you transfer 4K videos about 2 minutes long.

For those who haven’t encountered this problem yet, it may cause some confusion since copying files from iPhone to Windows is as simple as drag-and-drop. Initially, it would show that the files are being copied but the error would show up after a few seconds.

Don’t worry, there’s a fix to this kind of problem and it’s very easy. So, continue reading as this post may be able to help you. But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire.

Fixing ‘Device not functioning’ error with Apple iPhone XR

Assuming you’ve already tried copying and files and got prompted by the said error, here are the things you need to do:

Step 1: Disconnect your iPhone XR from your Windows 10.

Step 2: On your iPhone, open Settings.

Step 3: Scroll down to find Photos and then tap to open it.

Step 4: Scroll all the way down and make sure Keep Originals has the check.

Step 5: Now, reconnect your phone to your computer and then copy your videos or pictures to your computer. It should work this time.

And that’s pretty much it! I hope that this quick tip can help you fix this problem.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!