How to fix iTunes error 53 on Apple iPhone XR, device fails security check when updating [Troubleshooting Guide]

Error codes are a computer’s way of identifying problems. These codes typically come with relevant messages, saying something about what went wrong. Computer software or applications are programmed to show error codes and messages whenever certain actions or user requests could not be done.

The error code that’s tackled in this post is about error 53 in iTunes. The error 53 usually prompts when a device fails a security test that’s designed to check whether Touch ID works properly on an iOS device before release. While this error wasn’t intended to affect customers, some people encountered it following a new iOS update rollout. In case you too will encounter the same error when using iTunes to manage your iPhone XR on a Mac or Windows computer, I’ve mapped out some helpful workarounds as free troubleshooting reference. Read on to learn what to do whenever you encountered the iTunes error 53 when trying to use iTunes with your iPhone XR.

But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our iPhone issues questionnaire.

How to troubleshoot iPhone XR with iTunes error 53

Before troubleshooting, unplug any other USB devices from your computer except for the mouse and keyboard. Also quit all running programs on your computer except iTunes. Then unplug and plug in your iPhone to retry connecting.

First solution: Restart your iPhone and your computer.

Error codes and messages can occur to any computer programs randomly. Oftentimes, the occurring error is minor and easily be cleared out by restarting the system. So if you haven’t already, consider this as your first solution to try. On your iPhone XR, perform a soft reset to clear out minor software glitches that might have triggered the error while attempting to sync with iTunes:

  1. Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
  2. Release the buttons when the Slide to Power Off command appears and then drag the power off slider to the right.
  3. After 30 seconds, press and hold the Power/Side button again until the phone reboots.

On your computer, carry out the usual restart procedure from the Start menu or using the control key combinations.

After restarting both devices, retry connecting your iPhone to your computer and then launch iTunes to see if the error is gone.

Second solution: Update iPhone software to the latest version.

Since you couldn’t get to update your iOS device through iTunes due to this error, try updating via over-the-air or wirelessly. Just make sure that your phone has stable Internet access, sufficient memory space, and at least 50 percent battery life to proceed. Here’s how to get started:

  1. Tap Settings from the Home screen.
  2. Select General.
  3. Tap Software Update.

If a new iOS version is available, you will see an update notification containing the update details and relevant information. Read and review the message then select the option to download and install update whenever you’re all set.

After updating, reboot your iPhone and then retry connecting to iTunes to see if the problem is solved.

Third solution: Reset all settings on your iPhone.

This will potentially fix the problem if it’s attributed to invalid settings on the phone. Performing this reset clears out all customized settings including incorrect options applied on the phone system. Unlike a master reset, this method does not affect any saved information on the phone memory, thus you won’t lose any critical information from doing so. Here’s how it’s done:

  1. From the Home screen, tap on Settings.
  2. Select General.
  3. Scroll down to and then tap on Reset.
  4. Select the option to Reset all settings.
  5. If prompted, enter your passcode to continue.
  6. Then tap the option to confirm settings reset.

Your device will then start deleting all customized options and then restores the default values. After the reset, your phone will reboot automatically. As soon as it boots up, you can start enabling individual features that you want to use on your phone again.

Fourth solution: Re-install iTunes on your computer.

The error will likely recur if iTunes itself is problematic. In that case, updating or reinstalling iTunes on your computer can be considered as the next possible solution to try. If you choose to reinstall the program, be sure to download the latest version of iTunes software available. If you choose to update, refer to these steps:

  1. Open iTunes on your computer.
  2. Navigate to the Menu bar at the top of the iTunes main screen.
  3. Select Help then click the option to Check for Updates.
  4. Then follow the prompts to install the latest version of iTunes.

Don’t forget to restart your computer when the update is complete. Doing so will ensure that all new changes are properly implemented.

You can also contact Microsoft or Apple Support for further assistance in case you’ll find some troubles downloading and installing iTunes on your Windows or Mac computer.

Fifth solution: Restore iOS in recovery mode through iTunes.

If the error occurs only when attempting to update device through iTunes and it persisted after applying the previous workarounds, then you may consider resorting to a recovery mode restore. This however should only be considered among the last options and must only be applied after ruling out system issues on the computer in use as well as iTunes.

  1. Plug your iPhone into the computer’s USB port with the Apple-supplied USB/Lightning cable.
  2. While it’s plugged in, press and quickly release the Volume Up button.
  3. Then quick press and release the Volume Down button.
  4. Next, press and hold the Side/Power button and continue to hold as it restarts. Don’t release the Side/Power button when the Apple logo appears as you need to put the device in a recovery state.
  5. Release the Side/Power button when you see the Connect to iTunes logo on the screen.
  6. On your computer, navigate to iTunes then you should see a message saying that your connected iOS device is in recovery mode and prompts options to update or restore.
  7. Select the Restore option to wipe everything from the phone system and then restore iOS through iTunes.

Follow the rest of the steps to finish restoring your iPhone system and once it’s done, disconnect your iPhone from the computer then reconnect.

Other options


  • Update your computer’s OS. Aside from iTunes, your computer must also be running on the latest operating system available. For further assistance in troubleshooting possible errors on your computer system that might have triggered iTunes error 53 to occur, contact Microsoft or Apple Support.
  • Seek more help. If nothing else works and you run out of options, then you may seek further assistance from Microsoft Support to troubleshoot your Windows computer or Apple Support to troubleshoot your Mac computer as well as iTunes. Should this be a problem with the Apple server, then all you can do is wait until it gets resolved soon. While waiting, you may resort to other alternative iOS device management tools to manage your iPhone files and software. These alternative tools can be downloaded for free or purchase a complete version.



Connect with us

If you need more help with the use of certain functions and features of the Apple iPhone XR smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone XR. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.