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How to fix YouTube app that keeps crashing on your iPhone X [Troubleshooting Guide]

While many people wouldn’t mind having no YouTube app on their smartphones, YouTubers definitely will consider it a big deal. That’s why if something goes wrong with YouTube on their respective devices, they couldn’t afford not to find quick fixes to get the app back up and running again. Tackled in this context is a common app problem transpiring on the new iPhone X, in which the YouTube app keeps crashing for some reasons. Read on to find out what could have possibly triggered the app to crash randomly or more often and what options you can try on should you wish to troubleshoot the problem at this point.

Before we move on, if you have other issues with your iPhone, visit our iPhone X troubleshooting page for we have already addressed some of the most commonly reported issues with the device. Browse through the page to find issues similar with yours. If you still need our assistance after that, then fill up our Android issues questionnaire to contact us.

First solution: Clear recent apps.

Just like any other apps, YouTube can also experience minor issues and downtimes and when this happens unusual or adverse symptoms transpire. If this is the first instance for YouTube app to crash on your iPhone X, then most likely it’s just a minor app glitch, memory error, or server lapses. As the first possible solution you can try on is to clear recent apps on your iPhone X.

  1. Swipe up from the bottom to the middle of your screen and hold until the App Switcher appears.
  2. Swipe left or right to locate YouTube from the apps list.
  3. Firmly touch and hold the YouTube app.
  4. Then tap the Minus (-) sign/icon to clear the app.
  5. Alternatively, you can swipe up to close the YouTube app as soon as you see the minus sign.

If you see multiple apps running in the background, then you might as well consider clearing them all to prevent any of them from causing conflict with the YouTube app operations.

Reboot (soft reset) your iPhone X when you’re done clearing recent apps to apply the new changes you’ve made and likewise refresh the system.

Second solution: Soft reset.

Start all over and make things right and better. This is how a device restart works. Apparently, the problem you’re dealing is attributed to software errors so if the first recommended solution doesn’t do any good, then you should try a restart or soft reset this time. There’s no need to worry about data loss as this method doesn’t affect your iPhone data. Here’s how it’s done:

  1. Press and hold the Side/Power button and either Volume button simultaneously for a few seconds.
  2. When you see the Slide to Power off prompt, release the buttons.
  3. Slide the Power switch to the right to turn your phone off.
  4. After 30 seconds or so, press and hold the Side/Power button until the Apple logo appears.

Wait until your iPhone boots up completely and then launch YouTube to see if it’s already working properly and stable.

Third solution: Update YouTube app to the latest version.

Just like your iPhone, apps also receive regular updates to keep them optimized, bug-free and performing as intended. If auto-update is not enabled on your iPhone X, then chances are that your YouTube apps is already out of date. And this could be the main reason behind it’s poor performance. Having said that, try to check for any available apps updates on your device and then manually install them. Here’s how:

  1. Tap the App Store icon from the Home screen.
  2. On the App Store screen, tap the Updates icon located at the bottom right.
  3. If an update is available for YouTube, an Update button shows up next to the app’s name. Tap on Update to install the latest update for  YouTube.
  4. If you see other apps updates available, tap the Update All option to install the updates at once.

Don’t forget to restart your iPhone X after installing all pending updates to refresh the apps and apply the new changes from the recently installed updates to YouTube and other apps.

Fourth solution: Reset all settings on your iPhone X.

Relevant settings including network-related options on your iPhone X that are improperly configure may also affect the YouTube app in one way or another. If the app started to crash after modifying your iPhone settings, try to revert the changes you’ve recently made and see if that would make a difference. If not, then you can reset all settings on your iPhone instead. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select the option to Reset All Settings. This will reset your iPhone settings to their original values without affecting any of your iPhone data. So it doesn’t result to data loss.
  5. To reset all settings on your iPhone X, select the option to Reset all network settings.
  6. If prompted, enter the correct passcode for your device.
  7. Then tap the option to confirm reset.

Your device will then reboot once the settings reset is finished. Wait until it boots up then connect your iPhone X to your Wi-Fi network so as to get back online. Once connected, open YouTube and see if the problem is gone.

Fifth solution: Uninstall and reinstall YouTube on your iPhone X.

It’s also possible that the YouTube app itself is corrupted and totally malfunctioning. In this case, a potential solution is to remove or uninstall the corrupted YouTube app and then install the latest version of the app. To get this done, follow these steps:

  1. Tap and hold on any app icon on the Home screen for a few seconds.
  2. When you see the icons jiggle, tap the X in the corner of YouTube icon to uninstall or delete the app.
  3. Tap Delete to confirm action.
  4. Restart your iPhone then launch the App Store to search for and download the latest version of YouTube app available for your iPhone X.
  5. Follow the onscreen instructions to complete the installation process and then restart your iPhone X again.

Usually, any bugs or system errors that might have caused the app to become unstable or crash more often will be obliterated after removing the buggy version of the application. For as long as that installation of new YouTube app is successful, the new app should work properly as it should. However, if that is not what you ended up to, then you will need to consider other options like resorting to system resets.

Other options

You may resort to restoring your iPhone X to factory defaults if the problem persists and you couldn’t afford to not have YouTube app running on your device. There might be a more complex system issue on your device that likely caused conflict with YouTube and thereby triggered the app to crash more often. Alternatively, you can escalate the problem to Apple Support especially if it started to occur after installing a new update to iOS. In that case, it’s likely a post-update issue that will require a fix patch.

Connect with us

If you need more help with the use of certain functions and features of the new Apple iPhone X smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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