One of the highlighted features of Apple’s iPhone 6s device is the iSight camera. It is packed with a number of interesting camera modes, options, and settings for end-users to utilize and configure as they would prefer. But despite the integration of various cool features, many people were not totally impressed with the actual camera specs.
Aside from the absence of optical image stabilization (OIS), the iPhone 6s camera app is also plagued with many different issues. Not working flash, no focus or blurry photos, random app crashes, and missing camera app are just a few of the common issues raised by many iPhone 6s owners. You can see a lot of relevant complaints posted on iOS forums and website. And probably, this is also the main reason as to why you’ve come across this page.
If so, then this content might be able to address your needs. Highlighted below are highly recommended workarounds and possible solutions to different problems with the iPhone 6s camera. As much as possible try to pick the method that would best suit your situation. Otherwise, you may give each of these methods a try to see which of them is able to resolve the underlying cause.
These methods are only applicable to camera problems that are software-related. This means that if you suspect that the problem is triggered by a damaged component on the iPhone’s camera, you should contact Apple Support or your carrier for options. For example, when your iPhone has got its lens damaged from a drop, strong impact, or liquid exposure. Otherwise, you can just take your device to an Apple Genius bar or authorized iPhone technicians for further diagnosis and/or repair.
But before we jump right into our troubleshooting, if you have other issues with your iPhone, make sure you drop by our troubleshooting page because we’ve already addressed a lot of issues reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you need more help, fill up our iPhone problems questionnaire and give us more accurate information about your problem so we can give you the best solution.
Possible causes of camera problems to occur on your iPhone 6s
There are actually many possible factors to consider when dealing with camera problems on your iPhone. Each of these factors is explicated below this page. Among the initially identified culprits would include but not limited to a faulty app, incorrect settings, insufficient memory, and bad updates.
- Faulty apps – In some cases, the camera app’s functionality can also be hindered by other apps that are misbehaving. As a result, the camera may not be able to carry out input instructions nor deliver expected outputs. This happens because your iPhone is considered a system, which denotes that the every component (software and hardware) is interconnected. Thus, when one of the apps gets corrupted, other apps currently in used might as well become affected.
- Incorrect settings – one key to achieving the expected camera output (photo or video) is through settings management. This involves proper configuration of the right options. Just like other iPhone apps, the camera app also has its own settings menu that contains various options to adjust and configure according to your preferences. There are some settings options on the application that need to be enabled or disabled so as to achieve a desired output.
- Insufficient memory – insufficient memory on your iPhone 6s would usually inflict performance issues to occur on the device. Aside from being unable to store new photos or videos taken using the iPhone camera, other performance issues are also expected to manifest. Among the most common symptoms are slow performance or sluggish camera app, random freezes or crashes, as well as unresponsive app/device. If you’re getting any of these symptoms every time you use any app on your iPhone including the camera, then you should not rule out the possibility of a memory issue occurring on the iPhone.
- Bad updates – sometimes the actual output from update installation is the exact opposite to what was originally promised to obtain from the update. It’s inevitable for software updates to contain some bugs, which can cause adverse effects to existing apps functions. Whether the update you are about to install is for a specific app or a newer version of iOS, it is recommended to back up your iPhone. That way, you can always restore to a previous backup if something goes wrong after an update installation.
How to fix your iPhone 6s camera problems?
Here are a few things you can try on if you happen to notice that your iPhone 6s is showing any of the aforementioned symptoms of camera problems. You may try these methods on your end to see if they’re working accordingly.
Step 1. Quit the camera app and then open again.
If an app is working properly the first time it was launched, quitting the app and restarting it usually rectifies any minor glitches within the app that’s causing some issues. Here’s how:
- Double-tap or quickly press the Home key twice. Doing so will open a new window that contains all your recently opened apps. These apps are in standby mode.
- Swipe right or left until you see the Camera app preview screen.
- Swipe up on the Camera app’s preview to close or quit the app.
It typically works the same when you close a misbehaving program on your computer.
Step 2. Quit all apps running in the background.
Apps that you recently opened and closed will actually remain in standby mode. While these apps are already closed, they’re still running in the background. That being said, each of these apps are still contributing workloads to your iPhone processor. The more apps in standby mode, the more workloads they give to the processor. In time, it’s possible that these apps can make the CPU overloaded and thereby causing adverse symptoms to begin to manifest on your iPhone.
- To quit all running apps in the background, follow these steps:
- Double-tap the Home key to open the screen containing all apps in standby mode.
- Swipe up on the app to close it.
- To view more apps to quit, swipe right or left on the screen and then swipe up on an app to quit.
If you don’t see any more apps preview on the screen, then that means all apps in standby mode are already closed. Now try to open the camera app again and see if it’s already working properly.
Step 3. Reboot (soft reset) your phone.
Others would call it a soft reset or simply restarting or rebooting your iPhone. This workaround is the simplest yet tagged among most effective especially in dealing with minor software glitches. Performing a soft reset on your iPhone might be necessary if the camera is not working properly due to minor software glitches that are barring the app from performing its tasks. To perform a soft reset or restart on your iPhone 6s, follow these steps:
- Press and hold the Sleep/Wake (Power) button for at least 10 seconds until the red slider appears.
- Drag the slider to power off your iPhone completely.
- Wait for 30 seconds, then press and hold the Sleep/Wake (Power) button for a few more seconds until the Apple logo appears.
If the camera app is frozen or your iPhone is unresponsive, you can do a force restart instead.
To force restart your iPhone 6s, press and hold the Sleep/Wake button and the Home key simultaneously for about 10 second and then release both keys when the Apple logo appears.
Your iPhone will then reboot. After the restart, try to open the camera app and see if it is already working fine at this time.
Step 4. Reset all settings on your iPhone.
If the problem happens after making some changes to your iPhone settings or camera options, you can either revert all changes you’ve made. But if you are not sure of which exactly of the changes triggered a problem, you can reset all settings instead.
Here’s how to reset all settings on your iPhone 6s:
- Tap Settings from the Home screen.
- Tap General.
- Tap Reset.
- Select the option to Reset All Settings.
- If prompted, enter the passcode to proceed.
All your preferences will then go back to factory defaults. Resetting all settings on your iPhone might also be the appropriate solution for camera issues inflicted by software bugs or corrupt contents.
Step 5. Check and manage internal memory status.
Apps problems are sometimes caused by the iPhone’s memory that is already running out. Usually you will get a message prompt saying that your iPhone’s memory is running low, thus you will need to free up some space.
- To view the current memory status of your iPhone 6s, go to Settings > General > Storage & iCloud Usage > Manage Storage.
If necessary, try to check each app details to evaluate any usual consumption of memory on every app.
Step 6. Update iOS.
Keeping your iPhone iOS version up-to-date is recommended so as to ensure you’ve got all necessary add-ons, features, and bug fixes installed. So, if the problem you have with the camera app is caused by some bugs, then there is a higher chance of getting it fixed with the fix patch integrated in the latest update.
- To check for any available updates for your iPhone, head over to Settings-> General-> About -> Software update.
If an update is available, follow the onscreen prompts to proceed with iOS update download and installation.
Specific Scenarios and Recommended Solutions
Flash not working, blurry photos or no focus, flash not working, black screen, camera app missing are just a few of the many issues raised by iPhone 6 s owners.
For Camera Flash that is Not Working
Evaluate or test the LED flash on your iPhone to see if it working. You can access the LED flash through the Control Center. To get started, open the Control Center by swiping up from the bottom of the Home screen. When the Control Center panel appears, locate the Flashlight icon located on the lower-leftmost corner. Tap that icon to turn it on or off. If it turns on, it means that the LED flash is okay. If not, then try to check the flash settings on your iPhone. Here’s how:
- Tap the black lightning icon or flash icon located on the upper left of the Control Center panel and then select a different setting. Just change the current setting to a new one.
- Test the camera app again.
If you see a message saying that the flash is disabled, try not to use the iPhone in a very warm environment or take a picture or video at a later time. This usually happens when you have taken extended video with the flash turned on. In this case, you will need to let your iPhone cool down a bit before using the camera again.
For Blurry photos, dark spots, no focus, low quality camera outputs
These issues were usually tied to the camera lens which is dirty. The output quality might not be what you expected especially with dirt or dust covering the camera lens. To ensure that this is not causing the problem, try to check the lens for any debris or dirt. If necessary, clean it up using a microfiber cloth. After you’ve cleaned the lens, try to take a photo and see if there are any differences with the quality of the result.
For out of focus issue, try to take any metallic case or magnetic lens (if you’re using any). Also make sure to focus on a certain person or object before capturing. To ensure focus on the subject, tap the subject on the preview screen. Doing so will let the camera make necessary adjustments automatically, including focus. You will then see the screen pulse or the screen briefly goes in and out of focus. The camera will refocus to the center if you move too far in any direction. Be sure to adjust the focus before you start taking a photo or recording a video using video mode.
For Missing Camera app
Some users were complaining about the missing camera app on their iPhone home screen or any other screens. In case you too can’t find the camera app on your home screen, it is possible that the app has been moved to a different location. Another possibility is that the camera app might have been restricted on your iPhone settings.
To resolve this issue, try to use Spotlight search and type in Camera app to find it. It should be listed in the search result.
Alternatively, you can navigate to your iPhone Settings-> General-> Restrictions-> Allow-> Camera. Be sure to remove any restriction to the Camera app to avoid having issues accessing or opening the application in the future. It’s possible for the Camera app icon to become not visible from any of your iPhone screens, when the app is restricted.
For Black Camera Screen or Closed Lens
In this case, make sure that the your finger or anything is not blocking the camera lens . If nothing is blocking the lens and yet you’re still seeing a black screen on the camera viewfinder screen, try to force close the camera app and then restart your iPhone. It might have been just a temporary software glitch which can usually be rectified by a reboot.
If none of the recommended methods is able to fix your iPhone 6s camera and the problem persists, then you can try using another camera app instead. Otherwise, contact your iPhone carrier or Apple Support for other options.
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If you have other problems with your iOS device including iPhone 6s, you may visit our Troubleshooting Page or complete and submit this form to get further assistance from our support team. Just be sure to provide us with all necessary information, such as your iOS device model, as well as more details about the issue you have with your device. For example, when did the problem start to occur or what you did before the problem shows. This way, it would be easier for us to determine the main cause(s) and help you towards finding the best possible solution available.