Welcome to our focused troubleshooting series that deals with boot up and lag problems on the iPhone 6 Plus. Despite having a powerful hardware there are cases where owners of this phone can experience some lag or boot up issues when using the device. While this is mostly caused by the software there are also instances when the hardware is to be blamed.
If you own an iPhone 6 Plus or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do send us an email try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
iPhone 6 Plus Does Not Boot Up
Problem: I was trying to update my iphone plus. My battery was low at the time. My phone is now stuck on either black screen and when I hold down the buttons at the same time the black Apple logo with white screen appears; then a black screen with the red iTune symbol and an power cord appear. I cannot get this off my phone. I have numerously held both buttons for periods of 10 seconds plus and get the same result. How do I restore my phone to its original screen and data? It is now 1:55 am and I am going to put the phone of it’s charger and go to bed. I will look for your answer in the later a.m. Thank your for your help.
Solution: Try following these troubleshooting steps that are recommended by Apple to resolve issues such as this.
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Connect the iPhone to the iPhone’s USB power adapter and let it charge for at least ten minutes.
- After at least 30 minutes, if the home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone.
- If restoring the iPhone did not solve the issue, seek service.
iPhone 6 Plus Lag Issue
Problem: This is the most elaborate cell phone I have ever invested in, and so far, I am sorely disappointed and frustrated 90% of the time. It’s on my company plan and when I was available for upgrade, my boss let me order the phone I wanted as a bonus. I am wondering now if I should have just stuck with my slightly messed up 4S. To begin with, I had to factory reset so I could update the new phone to 8.4 or my Cloud wouldn’t transfer. Then for the next 12 hours, even though I had most of my apps on my 6plus, the phone kept flashing that it was not activated and gave a number to call. ( it was after business hours so I finally pressed the prompt for emergency assistance. Some SIM card conflict with the network was supposed to be the issue. I worked with a rep ( a very patient one…) for about an hour on Saturday… I took the SIM card out, factory reset the phone per instructions, and I assume Verizon is recognizing my device and okaying for activation. One issue was my service area where I live is poor when I was trying to do these functions.My thumbprint recognition doesn’t work, but that is the least of my problems. Service is slooooooow or nonexistent. Now I did say I live in a poor service Verizon phone signal area, but there should be no reason my internet (Wifi) should be sluggish if I had no issues with my 4S. On Facebook, it takes each page minutes to load IF they load at all. Forget videos, or links of any size. Pandora buffers nonstop. I played Pandora constantly on my 4S at home (rural service area) and seldom had any buffering. I am ready to send this phone back and get a smaller one. The rep talked me into this and I was excited because my vision is poor. I knew the larger screen would be a better fit. But it has to function. I am not savvy with tech issues. I am 55, and am proud of myself for even owning and operating a Smartphone. Troubleshooting makes me nervous when I am asked to factory reset and update back to a former version. I get lost in all the versions. If there is too much I need to do to get this phone to function properly, I will let Verizon take care of it. This is an expensive phone and just because it didn’t cost me anything personally, my company absorbed the cost and Verizon should make it right. Thank- you for any tips you can give me though, if they are relatively simple.
Solution: You mentioned that you already did a factory reset but still these issues still exist. The reset should have at least resolved the lag issue you are having when connected to a Wi-Fi network. Try to do another round of factory reset but this time do not restore your data. Instead, set up the device as a new phone. If the lag issue disappears then a part of your old data is causing the issue. If however the lag issue still occurs then I suggest you bring your phone to Verizon for further checking.
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If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.