How to fix your Apple iPhone X notifications that are not working after iOS 12 update [Troubleshooting Guide]

Post-update problems can come in different forms and the transpiring symptoms also vary depending on which functions or features are affected. Post-update issues that are likely to get noticed first are those affecting the major functions of the phone. Other problems particularly those transpiring on a not-so-important feature are only realized the moment you attempt to use the feature and it doesn’t work.

Generally, the latter issues are bearable as they don’t bring significant impact on your daily smartphone routine. Even so, they are still considered among other problems to solve. The main issue that’s tackled in this post is one of those sustainable post-update symptoms and it’s on the iPhone notifications. And to give you some clues on how to deal with this issue, I’ve also mapped out a few simple solutions and workarounds you can refer to when troubleshooting your device. Read further and find out how to clear notification problems from your iPhone X following the iOS 12 update.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our iPhone issues questionnaire.

First solution: Clear all background apps then reboot your iPhone.

If you’ve kept some background apps running while updating your iPhone X to iOS 12, then that’s likely the underlying cause of the problem. Any of these background apps might have been corrupted from the system transition and eventually inflicting random errors to your iPhone’s notifications. To clear this out, quit all background apps then reboot your iPhone X. Here’s how:

  1. Swipe up and then pause from the Home screen. A list of app cards/previews will then populate.
  2. Swipe up on each app preview to close background apps one by one.

Once you’re done clearing all background apps, reboot/soft reset your iPhone X with these steps:

  1. Press and hold the Side/Power button and either Volume Up or Down buttons simultaneously and then release both buttons when the Slide to Power Off menu appears.
  2. Drag the power off slider to turn off your phone completely.
  3. After 30 seconds, press the Side/Power button again until the Apple logo appears.

Performing a soft reset is recommended especially after installing an update to dump errant cache from the internal memory and to refresh the phone system as well. This doesn’t affect any saved data on your device.

Second solution: Install pending app updates.

If you’re having notification issues only on selected applications, then consider updating those apps. These apps might have been acting up because the system requirements were just changed and it’s possible that they’re no longer supported unless they’re updated too. As resolution, check for and install pending app updates on your iPhone X with these steps:

  1. Tap the App Store icon from the Home screen.
  2. Scroll down and tap the Updates icon at the bottom right of the screen. A list of apps with pending updates will then appear.
  3. To update individual apps, tap the Update button next the name of the app.
  4. To update all apps simultaneously, tap the Update All button instead.

Reboot your iPhone after all app updates are finished installing. Doing so will ensure that all new changes are properly applied to each apps you update.

Third solution: Configure notification settings for individual apps.

Another possible solution to try on if the notification issues only occur on specific apps is to configure app notifications. There may be some options that aren’t turned on, causing notifications to not work for these apps. Here’s what you should do then:

  1. Tap to open the Settings app.
  2. Select Notifications.
  3. Tap to select the app you want to manage notifications.
  4. Then scroll to the Allow Notifications option and make sure the switch is turned on. If not, then tap the switch to allow notifications for the selected application. Also enable the Sounds option for the application.

Another setting that you should consider checking on is the DND or Do Not Disturb feature. The new update might have automatically turned on the feature and eventually caused you this trouble. If necessary, turn off DND to ensure that it’s not interfering with the notification functions of your iPhone.

Fourth solution: Reset all settings on your iPhone X.

Some updates, particularly major software platforms tend to override current settings on the phone. If you happened to customize your iPhone settings before the update, there’s a tendency that any of the customized options resulted to a conflict with the current iOS platform. To rule this out, reset all settings on your iPhone X to restore the default values and then you can enable only the necessary features on your device. Here’s how:

  1. Open the Settings app.
  2. Tap General.
  3. Scroll down to and tap Reset.
  4. Select the option to Reset all settings.
  5. When asked, enter your device passcode to continue.
  6. Then tap to confirm all settings reset.

Allow your device to finish resetting and restore the default system settings without affecting any saved data. Then enable individual features and options according to your preferences.

Fifth solution: Restore factory settings on your iPhone X (factory reset/master reset).

A factory reset or master reset can be regarded among the last options and possible solutions to try on if your iPhone X notifications still failed to work after exhausting all prior methods. The new update might have inflicted fatal system errors affecting audio functions, particularly notifications and sound alerts on your iPhone. In that case, wiping out your device would be necessary. This will help eliminate any unknown system errors and lets you set up your device as new and free from any sort of system flaws. Here’s how to factory reset/master reset your iPhone X through settings menu:

  1. Open the Settings app.
  2. Tap General.
  3. Scroll down to and tap Reset.
  4. Select the option to Erase all content and settings.
  5. When asked, enter your device passcode to continue.
  6. Then tap to confirm factory reset.

After the master reset, your iPhone should reboot by itself. Just wait until it completely boots up and then you can proceed with the initial device setup. Any software-related errors that caused complicated and persistent issues should all be gone by then. Test your iPhone to see if the problem is solved after performing a master reset. If the notifications are still not working properly, then you may have to resort to a more advanced solution, which is iOS restore. You’ve got two restore options to consider then. First is a recovery mode restore and second is DFU mode restore. Both these iOS restore methods are carried out through iTunes. This means you will need to secure a computer (Windows or Mac) that has the latest version of iTunes app installed. And once you have it ready, connect your iPhone through USB/Lightning cable. Launch the iTunes app on your computer then wait for it to recognize your iPhone. For a more detailed walkthrough on how to perform a recovery mode restore or DFU mode restore on an iPhone X, visit our Troubleshooting page and scroll down to the Tutorials section.

If your iPhone X notifications are still not working properly after applying all the aforementioned solutions, you can continue to troubleshoot. Among the last possible solutions you can try on would be a recovery mode restore and DFU mode restore. Both these restore methods require the use of iTunes on a computer to get done.

But if you no longer feel like trying some more workarounds, just escalate the problem to your carrier or Apple Support so they can figure out a solution on their end. Just let them know that your iPhone X started to have trouble with the notifications after updating to iOS 12. Doing so should prompt them to make further assessments on their end.

Connect with us

If you need more help with the use of certain functions and features of the Apple iPhone X smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone X. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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